With a system that lets them do this anonymously, without the embarrassment
of a phone call or office visit, it should get cleaned up even quicker.
Mark Nash
UnwiredOnline
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-5555
541-998-5599 fax
----- Original Message -----
From: "Sam Tetherow" <[EMAIL PROTECTED]>
To: "WISPA General List" <wireless@wispa.org>
Sent: Friday, November 23, 2007 6:09 PM
Subject: Re: [WISPA] Non-paying Subs
I have a web server that is set up on an internal IP address which has only
one page which states that there is a problem with the billing on the
account. The web server is set to give that page as the 404 (page not
found) page.
On my core router which is a mikrotik I have the following logic:
If traffic is from a restricted IP and it is DNS then allow it
If traffic is from a restricted IP and it is web traffic send it to
captive web server.
If traffic is from a restricted IP and not matching the above reject it.
If you want the actual Mikrotik rules I'd be happy to send them along.
This can also be done with iptables if you have a linux box acting as a
router between your customers and the world. I'm sure most any stateful
firewall/router will be able to do this sort of redirect.
We use to just turn people off and it would work, but once we added the
"There is a problem..." page we got a lot more people getting their bill
caught up faster. I don't know if it is because they weren't sure if
there was a computer/network issue rather than a billing issue or if it
was just because it was a constant explicit reminder every time they tried
to use the computer.
Sam Tetherow
Sandhills Wireless
D. Ryan Spott wrote:
Hey Sam, want to elaborate? How do you do this?
Thanks!
ryan
-----Original Message-----
From: "Sam Tetherow" <[EMAIL PROTECTED]>
To: "WISPA General List" <wireless@wispa.org>
Sent: 11/23/07 5:01 PM
Subject: Re: [WISPA] Non-paying Subs
And if you have a way to send them to a captive page that says the
account has been restricted due to billing issues we have found that the
respond even quicker.
Sam Tetherow
Sandhills Wireless
Mark Nash wrote:
Hey everyone.
I've recently cleaned up alot of billing/past due issues. My main
comment here is that it's amazing how responsive people are when you
turn their connection off due to nonpayment. They are generally not
upset because they know they haven't been paying.
Don't be afraid to get in the habit of checking your billing and turning
people off for nonpayment. It's expected.
Mark Nash
UnwiredOnline
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-5555
541-998-5599 fax
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