In the glory days of dialup we had customers that this was the ONLY way for us to get them to come in and pay. Pretty funny the few times we did have problems we always had a good turn up on customers that was paying their bills (same crowed that normally would only come in and pay once they got shutoff) many time no matter if it just been a week or two since they paid.
They just gotten so much into the habit not to pay on time so when they couldn't access the internet they knew it was time to pay. We shut them off day after their due date. Occasionally we had a person that complained loudly because they had gotten shutoff especially if they normally paid on time. But we generally played along that we where sorry but it's an automated system and if we do not have their payment on the next business day after due date the system automatically shut unpaid accounts. Usually put the fight out of them. / Eje -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mark Nash Sent: Friday, November 23, 2007 12:55 PM To: WISPA General List Subject: [WISPA] Non-paying Subs Hey everyone. I've recently cleaned up alot of billing/past due issues. My main comment here is that it's amazing how responsive people are when you turn their connection off due to nonpayment. They are generally not upset because they know they haven't been paying. Don't be afraid to get in the habit of checking your billing and turning people off for nonpayment. It's expected. Mark Nash UnwiredOnline 350 Holly Street Junction City, OR 97448 http://www.uwol.net 541-998-5555 541-998-5599 fax ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
