About 35%. You cant get them all. What do you think an acceptable number would be? -RickG
On Mon, Oct 13, 2008 at 11:30 PM, Travis Johnson <[EMAIL PROTECTED]> wrote: > Along a different line... What is everyone's percentage on NOGO's > (that's what we call people we try to install and can't get a good > enough signal)? Ours was quite a bit higher than I thought when I looked > a few days ago... Out of 1,500+ completed installs during the last 12 > months, we had 208 people we couldn't install successfully. If we only > had more time to find more tower locations... :( > > Travis > Microserv > > Chuck McCown - 3 wrote: >> We always assume we will get a signal. We are rarely wrong. >> ----- Original Message ----- >> From: Travis Johnson >> To: [EMAIL PROTECTED] ; WISPA General List >> Sent: Monday, October 13, 2008 9:07 PM >> Subject: Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik >> disconnectissueOct7th, 2008 >> >> >> So there are people that don't roll a truck because some software says you >> may not be able to get a connection? That seems like a pretty poor idea to >> me... we have clients that we had to try 3 or 4 different towers with 2 or 3 >> different frequencies before we get a good signal. This "tool" may have >> disqualified that customer, yet we got them installed. >> >> Plus, how do you know if you want to make their location your next >> repeater to service that area if you just tell them no over the phone? ;) >> >> Travis >> Microserv >> >> Brian Webster wrote: >> On the topic of knowing if the lead was qualified and you could offer >> service to that lead location (start shameless plug), I know of a company >> that can provide you with an inexpensive tool to do a lookup by address and >> give the answer while still on the phone...... As some of the folks on this >> list who already use it for their opinion of how well it works and increases >> productivity and decrease truck rolls to bad installs. >> >> >> >> Thank You, >> Brian Webster >> www.wirelessmapping.com <http://www.wirelessmapping.com> >> >> >> -----Original Message----- >> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] >> Behalf Of RickG >> Sent: Monday, October 13, 2008 10:46 PM >> To: WISPA General List >> Subject: Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik >> disconnectissueOct7th, 2008 >> >> >> Great post Tom! >> As I mentioned earlier, we used to give $20. A study by my marketing >> person showed 90% of our new installs were referrals. The interesting >> part was when asked, the referrer said they would've provided the >> referral whether or not the $20 was offered. >> -RickG >> >> On Mon, Oct 13, 2008 at 12:55 PM, Tom DeReggi <[EMAIL PROTECTED]> >> wrote: >> 1. Anyone have any idea what percentage of customers provide referrals, >> with >> a program like "free month for each referral"? >> >> 2. Has anyone asked their customers that have not provided referrals, what >> would be adequate incentive for them to be willing to? >> >> 3. How well do these programs work for residential versus business? >> >> I'm just asking because... Some of our customers have said that the did >> not >> refer because.... >> a) its against their corporate policy to give referrals. >> b) afraid their service would slow down because, there would be less >> capacity available to themselves afterwords. >> c) they did not want to be held accountable for their implied indorsement, >> if service for the new referred to company did not work out well. >> d) the compensation amounts were not significant enough for them to extend >> the effort, or track it.. >> e) There job was not to be our salesman, that was our job. >> f) They already refer, and they'd already do that regardless of getting >> any >> payment compensation, so compensation unnecessary. They'd rather us put >> that >> money into maintaining/upgrading our network. >> g) It was unclear whether the appropriate person would get compensation. >> For >> example, if a employee made the referral, they personally would have very >> little benefit for their employer to save and get a month free. >> >> What I'm most interested in is.... What would encourage a higher number of >> customers to start referring "qualified" leads. >> >> One potential negative I predicted was that referrals would come in as >> "unqualified leads". Previously leads came in for areas that we could not >> serve. >> I made that mistake advertising residential in the yelloe pages. So much >> of >> my time was wasted on leads that would never be feasible to close. >> Just doing the Google map pre-surveys would kill half the day, and could >> burry productivity for a small staffed company. Leads aren;t good, unless >> there is a high chance that the lead will materialize. So this brings me >> back to.... How will the promotion incourage the customer to bring in >> qualified leads? How will the customer understand who would be qualified? >> Thats why I like stipulatons such as.... We pay you X, if you refer a >> customer "in your building" or "in your neighborhood", or "within 1/2 mile >> of your address". Etc Etc. >> >> Tom DeReggi >> RapidDSL & Wireless, Inc >> IntAirNet- Fixed Wireless Broadband >> >> >> ----- Original Message ----- >> From: "Steve Barnes" <[EMAIL PROTECTED]> >> To: "WISPA General List" <wireless@wispa.org> >> Sent: Monday, October 13, 2008 10:09 AM >> Subject: Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik disconnect >> issueOct7th, 2008 >> >> >> How is the MT/Tranzeo Beta Firmware working? I have issues when the >> disconnect happens the AP shows horrible signals from the Tranzeo's >> (-105 to -113) but if you start a ping to that radio it drops back to >> -69. Is this resolved as well? If I reboot the AP all the signals are >> fine. >> >> Steve Barnes >> RCWiFi Wireless Internet Service >> >> -----Original Message----- >> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >> Behalf Of D. Ryan Spott >> Sent: Tuesday, October 07, 2008 8:03 PM >> To: [EMAIL PROTECTED]; WISPA General List >> Cc: Tranzeo Support >> Subject: Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik disconnect >> issueOct 7th, 2008 >> >> Since Damian has made this public, I guess I can talk about this >> testing.... >> >> I have been using their beta software for over 2 weeks now and I have >> uptimes that long as well. >> >> I will not disagree with Damian regarding the mtik patch. :) >> >> This **IS** an Mtik issue and affects more than just Tranzeo devices. >> >> ryan >> >> >> On Oct 7, 2008, at 2:30 PM, Damian Wallace wrote: >> >> MT has made several betas available for testing. The results are >> promising, but we aren't running real clients on the MT. >> >> We also have an extremely hacky way of dealing with this issue. We >> have >> an alpha available for this on a Non-Supported basis. When this >> feature >> is turned on, you have to reboot the AP when management changes like >> channel are made. >> >> You can get a copy of the alpha by emailing support. They will send >> you >> a copy of the firmware and a warning that this breaks a lot of ways AP >> send management frames, and that we don't support it. We think you >> are >> better off to use the Microtik patch since it should solve the problem >> for all units, not just Tranzeos. >> >> >> >> >> *************************************** >> Register your services in our FREE WISP Locator >> http://www.part-15.org/maps/WISPSearch.asp >> *************************************** >> The PART-15.ORG tranzeo Discussion List >> This is a Paid Subscription Email Discussion List Service. >> All rights reserved. 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