Not quite sure what all is in the MIB but Canopy has fixed AP/SM latency. It is always the same unless the AP is totally out of headroom. And that is easy to manage by not overloading the AP. Once you are in the 130-160 range of SMs on an AP it is time to add another AP. ----- Original Message ----- From: "Tom DeReggi" <[EMAIL PROTECTED]> To: "WISPA General List" <wireless@wispa.org> Sent: Tuesday, November 04, 2008 3:50 AM Subject: Re: [WISPA] heavy usage customers
> Can you SNMP query the SU, to pull latency stats that might have been > recorded at the SU from the SU side? > > Tom DeReggi > RapidDSL & Wireless, Inc > IntAirNet- Fixed Wireless Broadband > > > ----- Original Message ----- > From: "Chuck McCown - 3" <[EMAIL PROTECTED]> > To: "WISPA General List" <wireless@wispa.org> > Sent: Sunday, November 02, 2008 11:49 PM > Subject: Re: [WISPA] heavy usage customers > > >> snmp is a wonderful thing... >> ----- Original Message ----- >> From: "Chuck McCown - 3" <[EMAIL PROTECTED]> >> To: "WISPA General List" <wireless@wispa.org> >> Sent: Sunday, November 02, 2008 9:47 PM >> Subject: Re: [WISPA] heavy usage customers >> >> >>> Our front end tech support only needs the phone number or account number >>> to >>> instantly find and edit every detail about the customer. No scrolling, >>> no >>> nothing. This includes AP, SM, IP, LUID etc. That is no problem at >>> all. >>> You can manage SM/AP pairing with color codes or frequencies. Since >>> this >>> is >>> not 802.11 latency is guaranteed by the protocol. >>> >>> And we have high priority BW on each AP for Voip. Voip on our system is >>> form fit and function equivalent to LEC POTS service. Quality, LNP, >>> E-911 >>> etc. I have a hard time accepting that you can do that on 802.11 gear. >>> >>> ----- Original Message ----- >>> From: "Travis Johnson" <[EMAIL PROTECTED]> >>> To: "WISPA General List" <wireless@wispa.org> >>> Sent: Sunday, November 02, 2008 9:39 PM >>> Subject: Re: [WISPA] heavy usage customers >>> >>> >>>> Hi, >>>> >>>> We don't use DHCP. Every single customer gets a real, static IP >>>> address. >>>> We also a assign a static IP address to every radio (for management). >>>> >>>> When I posted the question a month ago about how to force an SM to >>>> connect to a specific AP on a tower, the only answer was "color code". >>>> This isn't really an option, as that means the installer has to change >>>> the color code in the field. All of our current radios are setup and >>>> ready to connect to ANY tower and ANY AP on that tower without the >>>> installer doing anything in the field. >>>> >>>> And how does first level tech support even find the correct radio in >>>> the >>>> AP list for a customer on the phone? They have to scroll through 160 >>>> people to find them by MAC address? >>>> >>>> Yes, Canopy is a slower radio in today's world. 14Mbps of total >>>> throughput on a 20mhz channel is SLOW. Using Mikrotik I can get 30Mbps >>>> (double the speed) on the same channel size. Or I can use a 10mhz >>>> channel and get 15Mbps. And all these speeds can be delivered via >>>> upload >>>> or download or any combination, I don't have to set a specific >>>> percentage of up/down. >>>> >>>> And how do you guarantee 7ms latency? What happens if a customer gets >>>> 8ms? And how do they test that measurement? And what happens when a >>>> customer completely clobbers an AP and 160 customers are getting 20ms >>>> latency? Or you have interference from a new provider and all those >>>> people get 100ms latency? >>>> >>>> Travis >>>> Microserv >>>> >>>> >>>> Chuck McCown - 3 wrote: >>>>> All of the complaints are easily overcome with the proper management >>>>> software, DHCP reservations etc. You can easily force the SM to >>>>> connect >>>>> to the exact AP you want a couple different ways. And there are >>>>> several >>>>> non motorola software packages that do this kind of stuff. We have >>>>> 5000 >>>>> subs on it and we don't break a sweat in managing any of this. >>>>> >>>>> We put 128-160 customers per AP and they all still get 10.2 Mbps >>>>> burst. >>>>> Slower radio? That seems pretty fast to me. >>>>> And we guarantee latency to 7 mS. Hmmm, that is pretty hard to do >>>>> with >>>>> anyone else. >>>>> ----- Original Message ----- >>>>> From: Travis Johnson >>>>> To: WISPA General List >>>>> Sent: Sunday, November 02, 2008 1:39 PM >>>>> Subject: Re: [WISPA] heavy usage customers >>>>> >>>>> >>>>> We've tried Canopy... twice in fact... once about 3 years ago, and >>>>> once >>>>> about a month ago. We just can't make it fit into our network >>>>> management >>>>> (IP database, Call tracking, customer management, etc.) system very >>>>> well... having customer radios that change their LUID and IP address >>>>> every time they register, having to set the bandwidth on each SM >>>>> instead >>>>> of the AP, having no security or ways to control which AP a customer >>>>> connects to without having to buy their software, etc. >>>>> >>>>> All that, plus paying MORE for a slower radio than what we are using >>>>> just didn't make sense. I can put up an AP (2.4ghz, 5.3ghz, 5.4ghz, or >>>>> 5.8ghz) for less than >>>>> $400 that will support 50 customers, using only 10mhz wide >>>>> channels... >>>>> and each CPE is less than $175 complete (including PoE, antenna). >>>>> >>>>> Canopy seems to work well for many people... but I've never been one >>>>> to >>>>> follow the "norm". And I get to put $50 in my pocket on every install, >>>>> and $1,000 for every AP we put up. ;) >>>>> >>>>> Travis >>>>> Microserv >>>>> >>>>> Chuck McCown - 3 wrote: >>>>> Well that is a testimony to your quality of service for sure. >>>>> Now, if you were using Canopy your customers would be even happier! >>>>> >>>>> ----- Original Message ----- >>>>> From: "Travis Johnson" <[EMAIL PROTECTED]> >>>>> To: "WISPA General List" <wireless@wispa.org> >>>>> Sent: Sunday, November 02, 2008 11:07 AM >>>>> Subject: Re: [WISPA] heavy usage customers >>>>> >>>>> >>>>> I have Qwest DSL, CableOne, another WISP (doing "up to 4meg" for >>>>> $29.95 >>>>> with Canopy), and a licensed WiMax (2.5ghz) provider (doing "up to >>>>> 2meg", mobile, for $29.95). I have a lot of competition... and yet we >>>>> have no sales people, no real advertising campaign, and more installs >>>>> than we can keep up with each month. >>>>> >>>>> Travis >>>>> Microserv >>>>> >>>>> Chuck McCown - 3 wrote: >>>>> You must not have competitors. I have both Qwest and Comcast >>>>> giving >>>>> away >>>>> multi megabit starting at $15.95 >>>>> ----- Original Message ----- >>>>> From: Travis Johnson >>>>> To: WISPA General List >>>>> Sent: Sunday, November 02, 2008 10:53 AM >>>>> Subject: Re: [WISPA] heavy usage customers >>>>> >>>>> >>>>> I guess that's my point... why offer more bandwidth than you have >>>>> to? >>>>> Most people don't need more than 1meg, and that's our most popular >>>>> package for $39.95 per month (total, no modem rental fee, etc.). Why >>>>> give >>>>> away the farm if you don't have to? :) >>>>> >>>>> Travis >>>>> Microserv >>>>> >>>>> RickG wrote: >>>>> Wow, with all that bandwidth, I'm surprised you dont offer higher >>>>> speeds. >>>>> >>>>> Technically speaking, the download & upload price is the same. From a >>>>> cost standpoint, I allocate the download & upload separately because I >>>>> am "forced" to pay dearly ($1200/month) to AT&T for my dual T1's which >>>>> are required for "decent" upload speeds. Right now, my traffic is >>>>> split so all port 80 traffic flows though the 4Mbps x 2Mbps connection >>>>> through Time Warner which runs over $500/month. This works fairly well >>>>> for now since about half the traffic is web browsing. When I bought >>>>> this WISP there was no management, monitoring or reporting. I took >>>>> care of the management & monitoring and I'm working on the reporting. >>>>> The best thing I've done is replace the StarOS firewall with Mikrotik >>>>> and set up traffic priority. >>>>> Whew! Lots of work. At any rate, I'm working on my upstream connection >>>>> next. I really need to get the cost down. >>>>> >>>>> Thanks! -RickG >>>>> >>>>> On Sun, Nov 2, 2008 at 12:08 PM, Travis Johnson <[EMAIL PROTECTED]> wrote: >>>>> Rick, >>>>> >>>>> Yes, all of our packages are symmetrical speeds (same download and >>>>> upload). >>>>> So if they buy our 512k package, they get 512k down x 512k up all the >>>>> time. >>>>> They are not "dedicated" connections, but rather you get what you pay >>>>> for >>>>> connections. We still oversubscribe users on an AP, but only to the >>>>> point >>>>> where each AP is running around 60% capacity during peak times, thus >>>>> leaving >>>>> room for bursts, etc. We graph and monitor every single AP (over 200 >>>>> of >>>>> them) and every single user (bandwidth, packets, RSSI, etc.) so we >>>>> always >>>>> know what's happening on our network. >>>>> >>>>> We currently have three full OC-3 (155Mbps) dedicated connections to >>>>> the >>>>> backbone. On average, we pay $40/meg for bandwidth. Why is your upload >>>>> price >>>>> different than your download price? >>>>> >>>>> Travis >>>>> Microserv >>>>> >>>>> RickG wrote: >>>>> >>>>> Travis, >>>>> >>>>> Nice work! Therefore, you are selling dedicated bandwidth to all of >>>>> your customers. In other words, if all your customers run speed test >>>>> at the same time they will get what their plan allows. If you dont >>>>> mind, I have a few questions: >>>>> Is the above scenario true for upload speed as well as download speed? >>>>> What are you paying for your upstream connection? >>>>> What type of upstream connection do you have? >>>>> >>>>> I'd like to be there and I keep hoping cheap bandwidth comes my way. >>>>> When you are paying $150/meg for download and $400/meg for upload, the >>>>> business model is tough. >>>>> >>>>> -RickG >>>>> >>>>> BTW: I'd take this offlist if you prefer but I think this is a problem >>>>> that many us us small WISP's face. >>>>> >>>>> On Sat, Nov 1, 2008 at 9:30 PM, Travis Johnson <[EMAIL PROTECTED]> wrote: >>>>> >>>>> >>>>> Every customer can get the speed they are paying for ANY time they run >>>>> a >>>>> speed test. We offer packages from 512k to 2.5meg for residential >>>>> customers >>>>> and they always get what they pay for (download AND upload, which is >>>>> the >>>>> same for all of our packages). >>>>> >>>>> Travis >>>>> Microserv >>>>> >>>>> RickG wrote: >>>>> >>>>> Travis, >>>>> >>>>> If I understand this correctly, you have at least 1Mbps or higher of >>>>> bandwidth for every customer? >>>>> >>>>> -RickG >>>>> >>>>> On Sat, Nov 1, 2008 at 12:34 PM, Travis Johnson <[EMAIL PROTECTED]> wrote: >>>>> >>>>> >>>>> We deliver what the customers pay for. If they purchase a 1Mbps >>>>> package, >>>>> they get 1Mbps 24x7 (with no monthly bit caps). Personally I have >>>>> never >>>>> liked the "up to" speed packages... it's like going to Walmart and >>>>> buying milk. You can pay $3 for a full 1 gallon, or you can pay $2 for >>>>> "up to" a gallon (without really knowing how much you are going to >>>>> get, >>>>> but it will be somewhere between nothing and a full gallon). >>>>> >>>>> Travis >>>>> Microserv >>>>> >>>>> Kurt Fankhauser wrote: >>>>> >>>>> >>>>> Does anyone else here have customer/s that consume so much bandwidth >>>>> that >>>>> you have to throttle them down after say 5 minutes of downloading. And >>>>> what >>>>> do you tell them when they start complaining about the throttled down >>>>> speed. >>>>> (they don't know your throttling them though) >>>>> >>>>> >>>>> >>>>> Kurt Fankhauser >>>>> WAVELINC >>>>> P.O. Box 126 >>>>> Bucyrus, OH 44820 >>>>> 419-562-6405 >>>>> www.wavelinc.com >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> ------------------------------------------------------------ >>>>> -------------------- >>>>> WISPA Wants You! 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