I researched them heavily but was completely unable to get a phone- 
call back from ANY of the vendors listed as resellers!

You wanna know why the 'conomy sucks? Cause sales-droids are not  
returning phone calls!

ryan


On Feb 8, 2009, at 9:51 AM, Kurt Fankhauser wrote:

> Boy I tell ya what. StarOS was looking like a hell-uv-a great  
> product back
> in the days of the Mikrotik/Tranzeo reconnect issues....
>
> Kurt Fankhauser
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>
>
> -----Original Message-----
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]  
> On
> Behalf Of Mark Nash
> Sent: Saturday, February 07, 2009 12:22 PM
> To: WISPA General List
> Subject: Re: [WISPA] StarOS/Valemount
>
> I'll chime in and say:
>
> 1. Great product.  Great performance
> 2. Forums support is hit and miss.  I've read alot of the forum  
> articles and
>
> there seems to be alot of arrogance and opinionated views there.
> 3. I have bad units that Freespace Systems (their US distributor)  
> has had
> for months.  When I inquired about them a few weeks ago, I got the  
> answer
> "Our JTAG programming system is not working".
>
> So, overall... Good product, very usable, customer service suffers  
> therefore
>
> we suffer.  If you can handle dealing with things on your own or in  
> the
> forums, it's very powerful.
>
> Mark Nash
> UnwiredWest
> 78 Centennial Loop, Suite E
> Eugene, OR 97401
> http://www.unwiredwest.com
> 541-998-5555
> 541-998-5599 fax
>
> ----- Original Message -----
> From: "George Rogato" <wi...@oregonfast.net>
> To: "WISPA General List" <wireless@wispa.org>
> Sent: Saturday, February 07, 2009 7:58 AM
> Subject: Re: [WISPA] StarOS/Valemount
>
>
>> Jerry
>> There is a lot of products out there now.
>>
>> Quite a few are members of wispa and I don't want to give a more
>> favorable endorsement of one of the other.
>>
>> I see a lot of wisps happy with the products they use and thats a  
>> great
>> thing. I think there is no better time as up till now for choices in
>> products that actually work reliably right out of the box.
>> But, I don't believe there is a best and the rest worse, I think it's
>> the product that fits your business. And a different product for each
>> specific need.
>>
>> Having said all that, I use Star and have no issues with it.
>>
>> The upgrade software versions that some one else mentioned, is what  
>> you
>> expect for a product that never stops trying to make itself better.
>> I have systems of star from 6 years back working flawless and systems
>> all the way up to the last version working that are ultra stable.
>> The latest version in beta 1.4.x is too new for me to mess with. But
>> when it gets to maturity, I will probably upgrade to it.
>>
>> The newest versions have the most advanced features. Those features  
>> when
>> added have to have the bugs worked out to get to stable. Only way  
>> that
>> happens is releasing a broken product and letting the testers find  
>> the
>> problems, so they can fix them.
>>
>> Support is all on the forums, and really, if you are used to  
>> programing
>> a radio and a router you should have no problems programing and
>> configuring a star ap. You just have to be familiar with routing.
>>
>> If a person is not familiar with configuring a router then they most
>> likely will run into problems and need forum help.
>>
>> The Star-os guys are there for feedback on real issues and bugs and
>> deficiencies in their product.
>> Helping people figure out how to make to radios talk to each other or
>> config ospf bgp or something like that is above and beyond the
>> manufacturer's responsibility.
>>
>> They do offer advice and help and I've seen countless times where  
>> they
>> have personally logged into their wisps systems to help them out.
>>
>> Some of the very best support comes from the other users on the  
>> forums.
>>
>> I don't sell anything and I don't make anything from giving this
>> positive feedback.
>>
>> I just hate to see the wrong opinion be touted about a good product  
>> that
>> many of us use.
>>
>> George
>>
>>
>>
>> Jerry Richardson wrote:
>>> Comments/experiences please?
>>>
>>> This product appears to be a bit more refined than some other  
>>> solutions
>>> and as a real manufacturer there is real support rather than  
>>> having to
>>> pay for it. Plus it appears to be FCC certified with a number of
>>> antennas
>>>
>>>
>>> Jerry Richardson
>>> VP Operations
>>> 925-260-4119
>>> P Please consider the environment before printing this email
>>>
>>>
>>>
>>>
>>> ------------------------------------------------------------------------
>>>
>>>
>>>
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