I use Quickbooks for my "store side" (computer sales, repairs, etc).  I
can't imagine trying to use it for my ISP side billing.  What nightmare that
would be!!

Marlon, what you mentioned you go through in "provisioning" for a new
customer when they sign up that you said takes 30 minutes or so, well, it
takes us about 2 minutes with Platypus - just to put that into perspective
for you. 

 

-----Original Message-----
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Josh Luthman
Sent: Monday, March 23, 2009 10:12 AM
To: WISPA General List
Subject: Re: [WISPA] ISP billing/management software.

We currently use QuickBooks - I believe the billing person likes it for it's
simplicity.  We are trying to move to PowerCode, though...

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer


On Mon, Mar 23, 2009 at 11:08 AM, Paul Kralovec <
pkralo...@unpluggedcities.com> wrote:

> One of the big advantages of Platypus and Wombat is it allows you to 
> maintain separate client information. We provide helpdesk support, 
> billing and payment processing services to other ISPs and city 
> networks. Each account requires detail accounting for their customers.
>
> Tucows' products were the only one we could find that would handle 
> this easily and without special programming.
>
>
>
> Paul D. Kralovec
>
> President
>
> Unplugged Cities, LLC
>
> 511 11th Ave. S
>
> Suite 241
>
> Minneapolis, MN 55415
>
>
>
> W: 763-235-3001
>
> F:  763-647-7998
>
> C:  952-270-9107
>
> www.unpluggedcities.com
>
>
> -----Original Message-----
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] 
> On Behalf Of Jason Hensley
> Sent: Monday, March 23, 2009 8:38 AM
> To: 'WISPA General List'
> Subject: Re: [WISPA] ISP billing/management software.
>
> Use it for both, as well as hosting, email only, fiber customers, etc.
>  Wish
> I had a way to integrate it for my computer sales and repair 
> customers, but I haven't figured out a good way to do that yet without 
> making Platypus my primary billing system for all of that as well, 
> which I really don't want to do.
>
>
>
> -----Original Message-----
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] 
> On Behalf Of George Rogato
> Sent: Monday, March 23, 2009 8:30 AM
> To: WISPA General List
> Subject: Re: [WISPA] ISP billing/management software.
>
>
>
> Jason Hensley wrote:
> easy integration with Wombat (help-desk that we integrated a few
> > months ago - love it too!!!!)
>
> Jason
>
> Do you use Wombat for dialup or wireless subs?
>
> I'm curious because I was going to add wombat a few years ago but held 
> off, Lately I was considering checking out wombat to see if it would 
> be a benefit, but I couldn't find enough info on it.
>
> George
>
>
>
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