I would say that pricing is fair. But I think on your website it should say "Unlimited*" Note the asterisk. If your using that 10Mb/s all day long 24/7, then that is dedicated bandwidth and you'll be charged accordingly. There is a data center in orlando, and on there dedicated servers you get like 2tb a month, with a $75/mb overage fee.... :|
Nick Olsen Brevard Wireless (321) 205-1100 x106 ---------------------------------------- From: "Steve Barnes" <st...@pcswin.com> Sent: Monday, November 09, 2009 9:40 AM To: "WISPA General List" <wireless@wispa.org> Subject: Re: [WISPA] Metered Billing But see that is the point Travis. I would have no problem with a client with 5 computers paying me $165 /month for unlimited service. But the customers want to download 65Gb a month for $39.99. Shoot at my office I have a well and Pump so I get free water. It cost $6,000.00 to put it in. But since I am on city sewer I had to put a meter on MY well to pay for the amount of water dumped into their sewer. NOTHING IS FREE and UNLIMITED here. I pay for metered electric, gas, phone, sewer, and backhaul from my provider. I expect it, why shouldn't my customers. I will be going to Metered billing for overages as stipulated in my AUP. I am just having a problem determining what will be my Limit per package. Like my $39.99 gets 10 Gig and my $59.99 package gets 20 Gig and a Unlimited Package for $89. I don't know what is Fair(yet). Verizon Wireless in our area gives 5 Gb/month and $.10 Mb for overages. That's $102 per Gig I was thinking more like $10/gig overage. Steve Barnes RC-WiFi Wireless Internet Service<http://www.rcwifi.com/> Character cannot be developed in ease and quiet. Only through experience of trial and suffering can the soul be strengthened, vision cleared, ambition inspired, and success achieved. - Helen Keller From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Travis Johnson Sent: Monday, November 09, 2009 12:04 AM To: WISPA General List Subject: Re: [WISPA] Metered Billing Wow... Verizon is screwing you... my family has 5 lines, 1200 minutes shared (national with carryover), unlimited text mesages and pics and I pay $165 per month total (including all taxes, surcharges, etc.). That's with AT&T even. Travis Microserv Mike wrote: There are those (the 5%?) who will just try to max out the pipe all the time if that's what they perceive they are paying for. This thread is making me think through some of the cob webs which are rising uses on ALL of our networks. Christmas is coming, so are new game consoles. I constantly look at my Verizon bill and try to figure out how to trim it; I can't. Four phones, national plan, unlimited texting/pictures, 1200 shared minutes; we pay about $240.00 per month, or about $60.00 per phone. I view that as obscene, but also feel somewhat trapped. Verizon, ex-Alltel, ex-GTE, has the best network between Iowa and Florida where my phones reside. We've weaned ourselves away from the local rapacious monopolist -- Iowa Telecom -- but still throw money at Verizon and Dish network every month. If I wasn't a Hawkeye fan, I'd toss Dish out too, but I can't get the Big 10 network over-the-air. My point is, as far as communications costs go, Internet, if we were a customer instead of the vendor, would be a small portion of total monthly costs. Maybe it is time to rethink the whole paradigm. Except, if I make a bold move, competition would have to do the same thing, or I'd lose customers. I tried a tiered service once. My basic contract says 512 kbps. I let them burst to 2 or 4 M, whatever the pipe will let them do at the moment. If they have a persistent connection, and the pipe gets congested, I throttle them back by delaying packets. When I tried to sell tiered service with escalating minimum guarantees, I had few takers. Most of my customers are rural, unsophisticated, and bursty users. The business customers pay more and expect that to be the case. There seems to be a pain threshold of $45.00 for rural residential users. Mike At 08:45 AM 11/8/2009, you wrote: Not everyone uses 6Mbps all day long. On Sat, Nov 7, 2009 at 7:52 PM, RickG <rgunder...@gmail.com><mailto:rgunder...@gmail.com> wrote: Thats one way to utilize bandwidth shaping but how do you " guaranteed minimum of 1.5Mbps, 4Mbps and 6Mbps" at those low rates to every use and make money? Maybe I'm wrong but the problem I see is that you will end up having unhappy subscribers when their expectations are not met. Thats where the premium rates can come in. I find people all the time who would pay more for committed speeds if it can be delivered. BTW: Cricket Communications, subsidiary of Leap Wireless has lost money since its inception and continues to do so. Give me an example of an non-subsidized "all you can eat service" company in a competitive market that actually makes money (bottom line). On Sat, Nov 7, 2009 at 4:55 PM, Jayson Baker <jay...@spectrasurf.com><mailto:jay...@spectrasurf.com> wrote: Ya know, we've looked at this many times over the past couple years, and even tested it for a bit. Fact is, people like unlimited, and not having to guess. I, myself, being a fairly lite user of the Internet, would still always opt for an unlimited plan--even if I knew my bill may be lower on a pay-per-use plan. I have unlimited cell phone minutes, txt messages, etc. If I could pay for unlimited utilites, I'd certainly do that too! We've got the infrastructure in place for a pay-per-use, and could activate it at anytime. We tried selling it about a year ago, and people just didn't understand the concept. People aren't used to it--most people got online when Internet was $19.95/mo for dialup (or, $22.95 for AOL!), and don't remember the 10 for $10 dial-up packages. Nobody knows what ISDN with 300 hours is. We currently offer 12Mbps service for $24.95/mo. This makes us the fastest in the area, and the cheapest. We have local sales, support and installations. We decided the way to win is to shape traffic--we offer three 12Mbps packages; one with a guaranteed minimum of 1.5Mbps, 4Mbps and 6Mbps. If you do nothing than browse, share pictures, etc. (i.e. "normal use") you'll always see the 12Mbps. But once you fire up a torrent or Netflix, you only get that speed for 10 minutes--after that, you get your guaranteed minimum. Prices double from 1.5 to 4, and double again going to 6Mbps. We have never had a complaint about speed or price with this structure. I'm hoping that the "big guys" do go to pay-per-use plans. Just one more way we can advertise and win against them. "Tired of counting your bits and bytes? We're unlimited" Look at Cricket wireless--they've just exploded with customers on their unlimited-everything service. Just my 2 cents Jayson On Sat, Nov 7, 2009 at 2:24 PM, Travis Johnson <t...@ida.net><mailto:t...@ida.net> wrote: The cellular guys don't charge by the minute... I have an unlimited plan on my cell phone. I can also get unlimited text and internet access for $9.95/mo extra. People don't want to guess what their internet bills are going to be from month to month. Would you want that at your own home? Travis Microserv Gary Garrett wrote: You sound like the cell phone company. I am convinced the big failure in my business model is I charge by the month while the cellular guys charge by the minute. Travis Johnson wrote: Hi, You are talking about having to add additional resources (radius, etc.) to track it. Then you have to bill it. Then you get to deal with the phone calls from users that say "My computer wasn't even turned on during those times. Remove the charge or I will go elsewhere." So, even that one extra phone call costs you money (because you have to think about scaling). Imagine if you have 100x the number of customers you have now... does the same solution work? Probably not. The easier solution would be to call that customer and get them to upgrade to the next plan up (which would provide higher speed as well). This works very well for us... and then I have that guaranteed extra income each month, even if they don't use it. ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today!http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: wireless@wispa.org<mailto:wireless@wispa.org> Subscribe/Unsubscribe:http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ ---------------------------------------------------------------------------- ---- WISPA Wants You! 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