Of course it matters who it came from :( because the dist have to pay to send the board back to Latvia and if it's surge damage then we pay to bring the board back again all for a $79 board and it takes generally 3-4 months at best to get them fixed (or returned not fixed because it was deemed surge damage).
I'm sure streakwave don't want to pay for the shipping on a board they didn't sell (make any money on) and neither do we. On our invoices you will have the board serial number. If you had the system I'd you could retrieve the key and see whom it was bought from. But I would dare to assume you don't have the key.. Call our RMA line or send a e-mail to r...@wisp-router and the girls will look up your serial number if it came from us and if that is the case take care of your rma. But if the board worked for 4months I would think MT will not warranty it. Now if it was new unused they might. /Eje CTO, WISP-Router, Inc. Follow us on twitter.com/wisprouter Sent via BlackBerry from T-Mobile -----Original Message----- From: "Robert West" <robert.w...@just-micro.com> Date: Wed, 9 Dec 2009 20:45:48 To: 'WISPA General List'<wireless@wispa.org> Subject: Re: [WISPA] Wind! - RMA on a Mikrotik 411 board, anyone? Turned out to be........ The 411 card. "HUH?" I hear ya say. I dunno either. I attacked the cables first thing, replaced the pig tail, the short extension of lmr-400 from the pac grid to enclosure, cat5 to router. Man! Still dead! So I connected my laptop directly into the 411 board and no response. Reset, still nothing. Lights up, gives me one beep but never completes the boot, no cute "beep beep" of satisfaction. Got it here at home, no manner of resetting gets it, can't get in via serial. Could go with the jtag but I don't want to deal with putting the pins on it. Bummer. Only 4 months old, this one is. "Now where did I buy the thing?" is what I'm asking myself. MT says to RMA through the distributor but I pick these things up from whoever has the UBNT stuff in stock at the time, I just add to the order. The invoices don't list the MAC ID or serial number, not that I can see. Could be Streakwave, Wlanparts or Wisp-router. I think I bought a few things form Jeffs Soho, might have just been 433's.... Anyhow, any tips on the RMA on these things? Does it really matter who gets the hit? I'd vote for Streakwave, they're closer. Bob- -----Original Message----- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of MDK Sent: Wednesday, December 09, 2009 1:45 PM To: WISPA General List Subject: Re: [WISPA] Wind! The last time I experienced that, it was a bad cable end, where the wind had shaken the last 18 inches of 400 size cable - the distance from the last clamp to the N connector, and the N connector had literally shaken apart. The entire braiding had broken loose and the compression on the foam inner had crushed until the whole cable began creeping out of the connector. It was cold, and even the shrink wrap had cracked, and the tape wrapped over that was just slowly stretching... -------------------------------------------------- From: "Robert West" <robert.w...@just-micro.com> Sent: Wednesday, December 09, 2009 8:12 AM To: "'WISPA General List'" <wireless@wispa.org> Subject: [WISPA] Wind! > Windy today, supposed to have gusts up to 50mph before days end. I was > monitoring some backhaul links, had one bouncing from -72 to -83. Up and > down. I'm thinking, uh-oh, got a grid loose someplace, better go fix it > now > before it gets worse. I go out, first end solid as can be. I even shake > the heck out of it, all good. I guess the other end is messed up. Go > out, > also solid. Look at the laptop, still bouncing. Using pac 28dbi grids > with > 411 boards R52h cards on both sides. First grid is at 60', second at 100' > No trees, heck I can almost see the other end with my naked and cold eye. > It's only 4 miles out. Link is normally -72. Maybe junk being tossed up > in > the wind? That would be a lot ot junk for -10 drop in RSSI I would think. > > > > Just sharing. Weird. > > > > > > Robert West > > Just Micro Digital Services Inc. > > 740-335-7020 > > > > > > ---------------------------------------------------------------------------- ---- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ---------------------------------------------------------------------------- ---- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ ---------------------------------------------------------------------------- ---- WISPA Wants You! 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