That's funny because I ended up having a conversation pretty much like that with the wife. Get a notebook and a pencil, write it down. I took it upon myself, after call number 5, to try to login to FaceBook with his username and password, password was wrong, reset it, retrieved his email, changed his password... yada, yada, yada... (I hate yada, yada, yada, by the way) Wife tells me that she thinks he changed it last night when he was drunk so that she couldn't get on his account. But after all of that I hear... "See, I told you it was their fault because he fixed it". *sigh* I have to add that they are in their late 60's.
Bob- -----Original Message----- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Scottie Arnett Sent: Tuesday, December 22, 2009 3:11 PM To: WISPA General List Subject: Re: [WISPA] Being Rude to Customers Send him a gift wrapped notebook and pencil with Merry Chrismyassmas written on it from just-micro.com. Include a note saying, "With this, you should never have a problem with remembering your passwords, if you just use it." Scottie ---------- Original Message ---------------------------------- From: "Robert West" <robert.w...@just-micro.com> Reply-To: WISPA General List <wireless@wispa.org> Date: Tue, 22 Dec 2009 11:33:43 -0500 >Is it okay to say "Merry Chrismyassmas" to a customer who calls you yelling >because it's your fault he can't remember his Facebook password? (Somehow >I'm blocking his FaceBook password) > > > >Just wondering what my options are.... > > > >Robert West > >Just Micro Digital Services Inc. > >740-335-7020 > > > > > >--------------------------------------------------------------------------- ----- >WISPA Wants You! Join today! >http://signup.wispa.org/ >--------------------------------------------------------------------------- ----- > >WISPA Wireless List: wireless@wispa.org > >Subscribe/Unsubscribe: >http://lists.wispa.org/mailman/listinfo/wireless > >Archives: http://lists.wispa.org/pipermail/wireless/ >--- >[This E-mail scanned for viruses by Declude Virus] > > Wireless High Speed Broadband service from Info-Ed, Inc. as low as $30.00/mth. Check out www.info-ed.com/wireless.html for information. ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
