You should see what vomit will do to a circuit board...don't ask.

Cameron

D. Ryan Spott wrote:
> HA! I have one better.. I get a VERY timid call from a non-customer in  
> my small town....
>
> Her: hi, can you help me? Promise you won't laugh?
> Me: sure, what do you need?
> Her: Can you come by and fix my keyboard on my laptop? It got very wet  
> and won't work now...
> Me: Did you spill something on it?
> Her: Promise not to laugh.... I have narcolepsy and I passed out on  
> the keyboard and filled it with drool...
> Me: I promised, but my tongue is bleeding now as I biting it to keep  
> from laughing.
>
> Turns out that saliva has some pretty good amounts of salt and sugar  
> in it, had to buy a new keyboard from HP and install it for her.
>
> She ended up passing out while driving a few months later.. I had to  
> get her desktop background off her machine to print for her husband...  
> Nice lady, ran the community.
>
> ryan
>
> On Dec 22, 2009, at 12:55 PM, Robert West wrote:
>
>   
>> I have one customer who burns up laptops.  Not from overheating or  
>> whatever,
>> but from cigarettes.  She sits in front of the laptop drinking and  
>> smoking
>> and passes out with the cigarette landing on the keyboard or against  
>> the
>> screen.  Has killed three in the past 2 years that way.  Sure, we  
>> replace
>> keyboards and lcd panels but eventually it dies from repeated  
>> abuse.  Or
>> beer being spilled on it.  Works for "awhile" until it gets fuzzy  
>> inside.
>> Yuck!
>>
>> Bob-
>>
>>
>>
>> -----Original Message-----
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]  
>> On
>> Behalf Of D. Ryan Spott
>> Sent: Tuesday, December 22, 2009 3:34 PM
>> To: WISPA General List
>> Subject: Re: [WISPA] Being Rude to Customers
>>
>> Alcoholism is the leading cause of rude customers. Quite a few
>> customers on our network have a "do not call after 8:3, 9:30, 10:20AM"
>> note because they are totally out of it.
>>
>> Perfectly polite people before that time.. but after... WOW!
>>
>> ryan
>>
>>
>> On Dec 22, 2009, at 12:27 PM, Robert West wrote:
>>
>>     
>>> That's funny because I ended up having a conversation pretty much
>>> like that
>>> with the wife.  Get a notebook and a pencil, write it down.  I took
>>> it upon
>>> myself, after call number 5, to try to login to FaceBook with his
>>> username
>>> and password, password was wrong, reset it, retrieved his email,
>>> changed his
>>> password...  yada, yada, yada...  (I hate yada, yada, yada, by the
>>> way)
>>> Wife tells me that she thinks he changed it last night when he was
>>> drunk so
>>> that she couldn't get on his account.  But after all of that I  
>>> hear...
>>> "See, I told you it was their fault because he fixed it".  *sigh*  I
>>> have to
>>> add that they are in their late 60's.
>>>
>>>
>>> Bob-
>>>
>>>
>>> -----Original Message-----
>>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
>>> On
>>> Behalf Of Scottie Arnett
>>> Sent: Tuesday, December 22, 2009 3:11 PM
>>> To: WISPA General List
>>> Subject: Re: [WISPA] Being Rude to Customers
>>>
>>> Send him a gift wrapped notebook and pencil with Merry Chrismyassmas
>>> written
>>> on it from just-micro.com. Include a note saying, "With this, you
>>> should
>>> never have a problem with remembering your passwords, if you just
>>> use it."
>>>
>>> Scottie
>>>
>>> ---------- Original Message ----------------------------------
>>> From: "Robert West" <robert.w...@just-micro.com>
>>> Reply-To: WISPA General List <wireless@wispa.org>
>>> Date:  Tue, 22 Dec 2009 11:33:43 -0500
>>>
>>>       
>>>> Is it okay to say "Merry Chrismyassmas" to a customer who calls you
>>>> yelling
>>>> because it's your fault he can't remember his Facebook password?
>>>> (Somehow
>>>> I'm blocking his FaceBook password)
>>>>
>>>>
>>>>
>>>> Just wondering what my options are....
>>>>
>>>>
>>>>
>>>> Robert West
>>>>
>>>> Just Micro Digital Services Inc.
>>>>
>>>> 740-335-7020
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
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