You should add (in my opinion): (1) photo of installation location BEFORE you do the install, not just a post install photo.
(2) a sign-off from the customer saying your installation was acceptable. That goes a LONG ways when the wife gets home and complains. You got the husband's sign-off (or vice versa). Chuck On Apr 22, 2010, at 11:05 PM, Steven G McGehee wrote: > Thought of another question I wanted to pose to you gents regarding > documentation on installations, primarily customer installations (as > opposed to PoP/tower installations). I was curious what methods you > employed during and/or after the install to best 'capture' the details > of the installation. > > For example, some of the things we do are take notes of any specific > 'gotchas' on site like needing to park in a certain area, what type of > ladder or roof access there is, if you have to sign in or be escorted by > a rep. of the business - etc. We also take photos of the installation > when we're finished and write up notes afterwards on their account > detailing the length and path of the cable that goes from the unit into > the structure, what other PoPs we could see at the time, what > signal/speeds we were getting, etc. > > If any of you would share your methods on what you do, I'd appreciate > it. I think we're doing enough, but I'm always open to other suggestions > and interested in seeing what others in the business are doing. > > Thanks. > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ -------------- Chuck Bartosch Clarity Connect, Inc. 200 Pleasant Grove Road Ithaca, NY 14850 (607) 257-8268 "When the stars threw down their spears, and water'd heaven with their tears, Did He smile, His work to see? Did He who made the Lamb make thee?" >From William Blake's Tiger!, Tiger! -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
