And photos of any problems you see that they will want you to own after your within 50 feet of them... you know... the pool pump that worked fine before you got there.... (actually had a guy once tell me our gear of the condo 150ft up caused his pool pump to stop working lol... I take pictures of cracks, rotten wood, scratches etc... prior. But then i leave them on my phone and forget where they belong. I should be more responsible lol... Oh well good intentions never hurt.
Scott Carullo Brevard Wireless 321-205-1100 x102 ---------------------------------------- From: "Chuck Bartosch" <ch...@clarityconnect.com> Sent: Thursday, April 22, 2010 11:14 PM To: "WISPA General List" <wireless@wispa.org> Subject: Re: [WISPA] Documentation Methods You should add (in my opinion): (1) photo of installation location BEFORE you do the install, not just a post install photo. (2) a sign-off from the customer saying your installation was acceptable. That goes a LONG ways when the wife gets home and complains. You got the husband's sign-off (or vice versa). Chuck On Apr 22, 2010, at 11:05 PM, Steven G McGehee wrote: > Thought of another question I wanted to pose to you gents regarding > documentation on installations, primarily customer installations (as > opposed to PoP/tower installations). I was curious what methods you > employed during and/or after the install to best 'capture' the details > of the installation. > > For example, some of the things we do are take notes of any specific > 'gotchas' on site like needing to park in a certain area, what type of > ladder or roof access there is, if you have to sign in or be escorted by > a rep. of the business - etc. We also take photos of the installation > when we're finished and write up notes afterwards on their account > detailing the length and path of the cable that goes from the unit into > the structure, what other PoPs we could see at the time, what > signal/speeds we were getting, etc. > > If any of you would share your methods on what you do, I'd appreciate > it. I think we're doing enough, but I'm always open to other suggestions > and interested in seeing what others in the business are doing. > > Thanks. > > > ---------------------------------------------------------------------------- ---- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ---------------------------------------------------------------------------- ---- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ -------------- Chuck Bartosch Clarity Connect, Inc. 200 Pleasant Grove Road Ithaca, NY 14850 (607) 257-8268 "When the stars threw down their spears, and water'd heaven with their tears, Did He smile, His work to see? Did He who made the Lamb make thee?" >From William Blake's Tiger!, Tiger! ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
