CenturyLink has the worst billing system in the country. We resell DSL through them, let me tell you its a nightmare. Takes a few months to get new customers on the billing worksheet, and even longer to get them off, its a daily fight to get credits for over billing, AND our per customer bill rate was supposed to be changed over 18 months ago, and they JUST changed it 2 months ago. Cost us 30k on over billing that they refuse to credit back now. I could go on and on but its just not what I want to rant on today :)..
The boss and I had a great conversation on Friday.. all about moving every DSL customer we have over to our wireless network. Now is the time for any qwest or CTEL reseller to get off their networks. Happy Monday!! Ryan On Mon, Apr 26, 2010 at 10:21 AM, Josh Luthman <j...@imaginenetworksllc.com>wrote: > If anyone has multiple PSTN lines at multiple addresses read this! > > I had a customer with two PSTN lines at two addresses - one was a gas > station, the other an office. After the merger/buyout/whatever they split > the bills and left the office one on autopay but the other line was left > there to rack up a bill. They never send paper bills on their own - you > have to fight to the bone to get one. Took a few hours but they did manage > to combine the two lines in to one account again. > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > “Success is not final, failure is not fatal: it is the courage to continue > that counts.” > --- Winston Churchill > > > On Mon, Apr 26, 2010 at 11:33 AM, Marlon K. Schafer <o...@odessaoffice.com > >wrote: > > > yeah. > > > > I spent 40 minutes on the phone just trying to get to a support person > that > > could help with a business grade dsl line the other day. > > > > The first company that I called (the support line that showed on the > > internet) said that they (CenturyLink) didn't have any record of the > > account. They sent me to CenturyTel (who answered the phone as > > CenturyLink). > > > > Gonna be great for MY business if they keep doing things the way that > they > > are! > > marlon > > > > ----- Original Message ----- > > From: "Ryan Ghering" <rgher...@gmail.com> > > To: "WISPA General List" <wireless@wispa.org> > > Sent: Thursday, April 22, 2010 1:00 PM > > Subject: Re: [WISPA] Qwest buyout > > > > > > I live and work in CenturyHell land.. I can tell you this, as of today > > we are now looking for alternative options of all our ds3's. > > Including those that cross connect into qwest. If they kill support at > > qwest for high-cap services like they did their own, its gona be hell > > on all of us that have qwest connections. > > > > Ryan > > > > On Thu, Apr 22, 2010 at 11:58 AM, Jeremie Chism <jchi...@gmail.com> > wrote: > > > It has been heading that way for a while. When they sold the wiress to > > > alltel there were a lot of cuts which didn't go over well. Then the > > > embarq merger has some wondering what their job responsibilities are > > > and if they will have a job. I was at the corporate office a few weeks > > > ago and the mood was very negative. > > > > > > I have been getting quite a few of their phone customers that are > > > unhappy. Not to mention centurytel is a nightmare to port from. AT&T > > > takes 10 days. Centurytel can take up to 120 days. > > > > > > Sent from my iPhone > > > > > > On Apr 22, 2010, at 12:48 PM, Jack Unger <jun...@ask-wi.com> wrote: > > > > > >> Jeremie, > > >> > > >> Is there one overall reason why employees hate it? What is > > >> CenturyTel doing wrong? > > >> > > >> jack > > >> > > >> > > >> Jeremie Chism wrote: > > >>> > > >>> I live in Monroe, worked for centurytel for over 5 years. Everyone I > > >>> know that works there now hates it. Most are looking for new jobs. > > >>> > > >>> Sent from my iPhone > > >>> > > >>> On Apr 22, 2010, at 12:17 PM, Randy Cosby <dco...@infowest.com> > > >>> wrote: > > >>> > > >>> > > >>>> http://news.qwest.com/centurylinkqwestmerger > > >>>> > > >>>> *MONROE, La. and DENVER, Co. -- April 22, 2010* -- CenturyLink > > >>>> (CenturyTel, Inc., NYSE: CTL) and Qwest Communications (NYSE: Q) > > >>>> announced today that their boards of directors have approved a > > >>>> definitive agreement under which CenturyLink will acquire Qwest in a > > >>>> tax-free, stock-for-stock transaction. ... > > >>>> > > >>>> -- > > >>>> Randy Cosby > > >>>> Vice President > > >>>> InfoWest, Inc > > >>>> > > >>>> 435-674-0165 x 2010 > > >>>> > > >>>> http://www.infowest.com/ > > >>>> > > >>>> "Letting off steam always produces more heat than light." - Neal A. > > >>>> Maxwell > > >>>> > > >>>> > > >>>> > > >>>> --- > > >>>> --- > > >>>> --- > > >>>> --- > > >>>> -------------------------------------------------------------------- > > >>>> WISPA Wants You! Join today! > > >>>> http://signup.wispa.org/ > > >>>> --- > > >>>> --- > > >>>> --- > > >>>> --- > > >>>> -------------------------------------------------------------------- > > >>>> > > >>>> WISPA Wireless List: wireless@wispa.org > > >>>> > > >>>> Subscribe/Unsubscribe: > > >>>> http://lists.wispa.org/mailman/listinfo/wireless > > >>>> > > >>>> Archives: http://lists.wispa.org/pipermail/wireless/ > > >>>> > > >>> > > >>> > > >>> --- > > >>> --- > > >>> --- > > >>> --- > > >>> -------------------------------------------------------------------- > > >>> WISPA Wants You! Join today! > > >>> http://signup.wispa.org/ > > >>> --- > > >>> --- > > >>> --- > > >>> --- > > >>> -------------------------------------------------------------------- > > >>> > > >>> WISPA Wireless List: wireless@wispa.org > > >>> > > >>> Subscribe/Unsubscribe: > > >>> http://lists.wispa.org/mailman/listinfo/wireless > > >>> > > >>> Archives: http://lists.wispa.org/pipermail/wireless/ > > >>> > > >>> > > >>> > > >> > > >> -- > > >> Jack Unger - President, Ask-Wi.Com, Inc. > > >> Network Design - Technical Training - Technical Writing > > >> Serving the Broadband Wireless, Networking and Telecom Communities > > >> since 1993 > > >> www.ask-wi.com 818-227-4220 jun...@ask-wi.com > > >> > > >> > > >> > > >> > > >> > > >> --- > > >> --- > > >> --- > > >> --- > > >> -------------------------------------------------------------------- > > >> WISPA Wants You! Join today! > > >> http://signup.wispa.org/ > > >> --- > > >> --- > > >> --- > > >> --- > > >> -------------------------------------------------------------------- > > >> > > >> WISPA Wireless List: wireless@wispa.org > > >> > > >> Subscribe/Unsubscribe: > > >> http://lists.wispa.org/mailman/listinfo/wireless > > >> > > >> Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > > > > > > > > -------------------------------------------------------------------------------- > > > WISPA Wants You! Join today! > > > http://signup.wispa.org/ > > > > > > -------------------------------------------------------------------------------- > > > > > > WISPA Wireless List: wireless@wispa.org > > > > > > Subscribe/Unsubscribe: > > > http://lists.wispa.org/mailman/listinfo/wireless > > > > > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > > > > > > > -- > > Ryan Ghering > > Network Operations - Plains.Net > > Office: 970-848-0475 - Cell: 970-630-1879 > > > > > > > > > -------------------------------------------------------------------------------- > > WISPA Wants You! Join today! > > http://signup.wispa.org/ > > > > > -------------------------------------------------------------------------------- > > > > WISPA Wireless List: wireless@wispa.org > > > > Subscribe/Unsubscribe: > > http://lists.wispa.org/mailman/listinfo/wireless > > > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > > > > > > > -------------------------------------------------------------------------------- > > WISPA Wants You! Join today! > > http://signup.wispa.org/ > > > > > -------------------------------------------------------------------------------- > > > > WISPA Wireless List: wireless@wispa.org > > > > Subscribe/Unsubscribe: > > http://lists.wispa.org/mailman/listinfo/wireless > > > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > -- Ryan Ghering Network Operations - Plains.Net Office: 970-848-0475 - Cell: 970-630-1879 -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
