Tom, >From the research I have done on 60 GHz, I would say your assessment is correct. Companies have reasons when they set policies like this. It could be one of those "Been There, Done That" observations by the management and technical staff, that wants to avoid a trainwreck.
However, it might not be a bad move for Bridgewave to replace the link and take the remaining radio in on trade at equal price. They could always test it and send it back out as a refurbed unit with a matched pair. Rick > -----Original Message----- > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On > Behalf Of Tom DeReggi > Sent: Tuesday, July 13, 2010 10:35 PM > To: WISPA General List > Subject: Re: [WISPA] "Missing" Bridgewave > > Allthough, I generally dislike policies that only sell radios in pairs, > their is a flip side. > > 60Ghz radios are tougher to make work togeather than other freqs. Its > very > important that the power levels of each radio side are closely matched. > 60Ghz radios are usually tested and certified in pairs at the factory, > in > order to be able to guarantee the proper operation of a pair. A number > of > times, when we used 60Ghz radios (a brand other than brodgewave) and > tried > to mismatch radios from different pairs, often the links would not work > properly. > > It may be necessary to send the single radio to bridgewave to be > matched > with a new second side radio, and tuned and certified as a new pair. > There > could be a significant cost to that. > > I do not want to speak for BRidgewave, I'm just saying.... It can be > more > complicated than just having Bridgewave sell and send a single radio > out as > a replacement, when dealing with 60Ghz. > > Tom DeReggi > RapidDSL & Wireless, Inc > IntAirNet- Fixed Wireless Broadband > > > ----- Original Message ----- > From: "John Scrivner" <j...@scrivner.com> > To: "WISPA General List" <wireless@wispa.org> > Cc: <supp...@bridgewave.com> > Sent: Tuesday, July 13, 2010 10:23 PM > Subject: Re: [WISPA] "Missing" Bridgewave > > > Attention Bridgewave Support, > You are being copied live on a WISPA email list server. According to > the guy noted below you guys make it a policy to only sell radios in > pairs instead of one radio even in a hardship situation like this. > That really sounds like you are bullying the customer to me. So here > is the deal. You have a few hundred operators copied on this list. Is > this your policy? Are you going to help this operator or not? Remember > that the future ability for you to sell to operators representing a > couple of million customers are probably represented here on this list > and will read your reply. Let me be clear in stating that I pledge to > NEVER buy from your company, EVER ,if you are not going to help this > guy and sell him the one radio he needs to fix this terrible > situation. > Sincerely, > John Scrivner > President > Mt. Vernon. Net, Inc. > > > > >> -----Original Message----- > >> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] > On > >> Behalf Of can...@believewireless.net > >> Sent: Friday, July 09, 2010 1:53 PM > >> To: wireless@wispa.org > >> Subject: [WISPA] "Missing" Bridgewave > >> > >> One of our installers lost one end of a Bridgewave GE60. According > to > >> our > >> reseller we need to purchase a complete new link. > >> > >> What would you guys do in this case? Press charges against the > >> installer > >> and file with insurance? Just fire the employee? Anyone else had > >> someone > >> this stupid do something similar? > >> > >> > >> -------------------------------------------------------------------- > ---- > >> -------- > >> WISPA Wants You! Join today! > >> http://signup.wispa.org/ > >> -------------------------------------------------------------------- > ---- > >> -------- > >> > > > ----------------------------------------------------------------------- > --------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ----------------------------------------------------------------------- > --------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > ----------------------------------------------------------------------- > --------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ----------------------------------------------------------------------- > --------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
