You can't purchase just one side of a Bridgewave 60 or 80 GHz link. The links are calibrated to talk in pairs. The RSL, TX Power and link calibration methods are all specific for each preset link.
Even when one radio is known bad (I.e. dead) and there is an advanced replacement plan in place a complete replacement link is shipped from Bridgewave at their expense and both sides have to be swapped out. Surely if they could ship just one radio it would be more economical and easier for both parties but it can't be done. This is required to maintain the standards at 60 GHz. If the installer "lost" the radio either take it out of his pocket, file an insurance claim, or eat the loss and move on. Its not Bridewaves fault that the radio was lost. I had a contracted tower crew drop a standoff arm with a new Ceragon radio and antenna on it. $650 for a new flex waveguide jumper. They can either pay for it or file an insurance claim. Sh%t happens. I just wonder how you lose half of a GE60..... -B- Sent from my Verizon Wireless BlackBerry -----Original Message----- From: John Scrivner <j...@scrivner.com> Sender: wireless-boun...@wispa.org Date: Tue, 13 Jul 2010 21:23:14 To: WISPA General List<wireless@wispa.org> Reply-To: WISPA General List <wireless@wispa.org> Cc: <supp...@bridgewave.com> Subject: Re: [WISPA] "Missing" Bridgewave Attention Bridgewave Support, You are being copied live on a WISPA email list server. According to the guy noted below you guys make it a policy to only sell radios in pairs instead of one radio even in a hardship situation like this. That really sounds like you are bullying the customer to me. So here is the deal. You have a few hundred operators copied on this list. Is this your policy? Are you going to help this operator or not? Remember that the future ability for you to sell to operators representing a couple of million customers are probably represented here on this list and will read your reply. Let me be clear in stating that I pledge to NEVER buy from your company, EVER ,if you are not going to help this guy and sell him the one radio he needs to fix this terrible situation. Sincerely, John Scrivner President Mt. Vernon. Net, Inc. >> -----Original Message----- >> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On >> Behalf Of can...@believewireless.net >> Sent: Friday, July 09, 2010 1:53 PM >> To: wireless@wispa.org >> Subject: [WISPA] "Missing" Bridgewave >> >> One of our installers lost one end of a Bridgewave GE60. According to >> our >> reseller we need to purchase a complete new link. >> >> What would you guys do in this case? Press charges against the >> installer >> and file with insurance? Just fire the employee? Anyone else had >> someone >> this stupid do something similar? >> >> >> ------------------------------------------------------------------------ >> -------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> ------------------------------------------------------------------------ >> -------- >> -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
