I think it is time to perhaps subnet them and give them a /29  

a /30 might work as well - but thinking /29 would simply be much more friendly 
Than simply allow them to use the equipment up to as a router (depending on 
your equipment this may not be possible) 

nat on nat on Nat is really stinky 


On Aug 19, 2010, at 1:17 PM, Josh Luthman wrote:

> They are natting three times at the customer site?!  Get them closer
> to your network, I'm sure at least one of those routers is causing
> hell.
> 
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
> 
> 
> 
> On Thu, Aug 19, 2010 at 1:09 PM, Martha Huizenga <mar...@dcaccess.net> wrote:
>> Voice quality. It breaks up. I will have to ask if they can hear me alright.
>> I had trouble with understanding them.
>> 
>> Update: they have two vonage boxes (two phone lines). Neither are off the
>> main router. all the routers (three) are hard wired together.
>> 
>> Martha
>> 
>> Martha Huizenga
>> DC Access, LLC
>> 202-546-5898
>> Friendly, Local, Affordable, Internet!
>> Connecting the Capitol Hill Community
>> Join us on Facebook or follow us on Twitter
>> 
>> On 8/19/2010 11:24 AM, Jeremie Chism wrote:
>> 
>> What problems are they having. Is it voice quality, incoming voice, outgoing
>> voice, no dial tone.
>> 
>> Sent from my iPhone
>> On Aug 19, 2010, at 10:13 AM, Martha Huizenga <mar...@dcaccess.net> wrote:
>> 
>> hi all,
>> 
>> We have a client that has Vonage and is having problems. When his office was
>> somewhere else we gave him a separate router for the vonage box and one for
>> Internet. At his new office, in his home carriage house the set up is as
>> follows:
>> 
>> Antenna on the roof comes into the house to a router. Then that router is
>> connected to another repeater in the carriage house that is connected to the
>> Vonage box.
>> 
>> I am thinking this is too many hops for Vonage? But hoping someone else has
>> a better understanding of this.
>> 
>> Thanks
>> 
>> Martha
>> --
>> 
>> Martha Huizenga
>> DC Access, LLC
>> 202-546-5898
>> Friendly, Local, Affordable, Internet!
>> Connecting the Capitol Hill Community
>> Join us on Facebook or follow us on Twitter
>> 
>> 
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_____________________________________________________________________________________
Glenn Kelley | Principle | HostMedic |www.HostMedic.com 
  Email: gl...@hostmedic.com
Pplease don't print this e-mail unless you really need to.


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