Just remembered, BillMax is a WISPA member. On 12/2/2010 3:12 PM, Scott Reed wrote: > It depends on how sophisticated a ticketing system you need and what you > mean by monitor, but I really like my BillMax implementation and it does > have hooks to do whatever else you want, or to integrate into other > systems. It does not require an onsite person to get it setup and do > the integration. > > On 12/2/2010 1:36 PM, Shane MacDonald wrote: >> Has any of you ever tired Powercode as a backend systems? >> Does anyone have experience with it compared to Platypus? >> >> We have a number of customers ranging between the 300 to 700 clients. >> I am trying to find a solution I maybe able to recommend them. >> Billing is an important piece but it also needs to have a ticketing >> system, be able to monitor clients, record history, etc. >> The two above I have received the most endorsements for and just >> wonder which maybe better. >> >> Shane >> KP Performance >> >> >> On 24-Aug-10, at 10:18 AM, Jon Auer wrote: >> >>> Unfortunately that's a fact of life of enterprise software. >>> Any sufficiently powerfully piece of software will require a lot of >>> customization to do exactly what you want. >>> Witness all the Oracle/PeopleSoft/SAP consultants. :-/ >>> >>> On Tue, Aug 24, 2010 at 9:16 AM, Dennis Burgess<dmburg...@linktechs.net >>>> wrote: >>>> This is where a single system still don't do everything needed. >>>> Kinda >>>> stinks. >>>> >>>> >>>> >>>> ----------------------------------------------------------- >>>> Dennis Burgess, Mikrotik Certified Trainer >>>> Link Technologies, Inc -- Mikrotik& WISP Support Services >>>> Office: 314-735-0270 Website: http://www.linktechs.net >>>> LIVE On-Line Mikrotik Training - Author of "Learn RouterOS" >>>> >>>> >>>> >>>> From: wireless-boun...@wispa.org [mailto:wireless- >>>> boun...@wispa.org] On >>>> Behalf Of Gino Villarini >>>> Sent: Monday, August 23, 2010 5:51 PM >>>> To: WISPA General List >>>> Cc: WISPA General List >>>> >>>> Subject: Re: [WISPA] Backend systems >>>> >>>> >>>> >>>> Chuck, would you be willing to share or sell your code? >>>> >>>> Sent from my Motorola Startac... >>>> >>>> >>>> >>>> On Aug 23, 2010, at 4:48 PM, Chuck Hogg<ch...@shelbybb.com> wrote: >>>> >>>> Inventory stuff? Gerard has built some custom PHP scripts to do >>>> some neat >>>> things...and I have done some as well. Problem is, we keep saying >>>> "ooh it'd >>>> be neat to do this..." and then we go and do it. So our Platypus >>>> installation isn't the norm at all. >>>> >>>> Regards, >>>> >>>> Chuck Hogg >>>> >>>> Shelby Broadband >>>> 502-722-9292 >>>> ch...@shelbybb.com >>>> >>>> http://www.shelbybb.com >>>> >>>> On Sun, Aug 22, 2010 at 9:57 PM, Josh Luthman<j...@imaginenetworksllc.com >>>> wrote: >>>> >>>> Chuck - did you ever get an automated system for your network >>>> equipment? I thought you were working on something to do all that. >>>> >>>> Josh Luthman >>>> Office: 937-552-2340 >>>> Direct: 937-552-2343 >>>> 1100 Wayne St >>>> Suite 1337 >>>> Troy, OH 45373 >>>> >>>> >>>> On Sun, Aug 22, 2010 at 9:45 PM, Chuck Hogg<ch...@shelbybb.com> >>>> wrote: >>>>> We use Platypus as well. The cost is well worth it, and is >>>>> cheaper than >>>>> most. $100/mth for up to 1,000 customers, $200/mth for 5000 >>>>> customers. >>>>> It >>>>> integrates with IPPay flawlessly. It has the capability to do a >>>>> lot of >>>>> customizing. $2000 for a full 2 day training course, in your >>>>> office if >>>>> you >>>>> can't figure it out. >>>>> >>>>> >>>>> On Sun, Aug 22, 2010 at 8:14 PM, Gino Villarini >>>>> <g...@aeronetpr.com> wrote: >>>>>> +1 >>>>>> >>>>>> >>>>>> >>>>>> Gino A. Villarini >>>>>> >>>>>> g...@aeronetpr.com >>>>>> >>>>>> Aeronet Wireless Broadband Corp. >>>>>> >>>>>> 787.273.4143 >>>>>> >>>>>> ________________________________ >>>>>> >>>>>> From: wireless-boun...@wispa.org [mailto:wireless- >>>>>> boun...@wispa.org] On >>>>>> Behalf Of David Sovereen >>>>>> Sent: Sunday, August 22, 2010 8:07 PM >>>>>> >>>>>> To: WISPA General List >>>>>> Subject: Re: [WISPA] Backend systems >>>>>> >>>>>> >>>>>> >>>>>> Have you looked at Platypus? Costs less, does more, scales big, >>>>>> and is a >>>>>> proven solution (I've been using for 13 years, since 1997). >>>>>> >>>>>> Dave >>>>>> >>>>>> On Aug 22, 2010 7:50 PM,<tfad...@coastinet.com> wrote: >>>>>>> I have been using Quickbooks memorized transactions since 2001, I >>>>>>> added a JFFNMS monitoring server in 2004, a Scrutinizer Netflow >>>>>>> server >>>>>>> in 2007 We currently have 700+ customers >>>>>>> >>>>>>> My main problem with Quickbooks for billing is that it does not >>>>>>> handle >>>>>>> late fees adequately, so I don't charge them now. I have 300 >>>>>>> customers >>>>>>> I could charge a $5 late fee this month and about 40 people I >>>>>>> could >>>>>>> charge a $15 reconnect fee this month as well. That is over $2, >>>>>>> 000: I >>>>>>> know with late fees, this number would come down, maybe cut in >>>>>>> half(which would mean I would get my money sooner). That is why >>>>>>> I can >>>>>>> cost justify moving to Powercode. I have seen enough improvement >>>>>>> over >>>>>>> the last year with Bertram buying them that I feel comfortable >>>>>>> enough >>>>>>> to move forward with them. >>>>>>> >>>>>>> My other problems are, call tracking for tech support, auto >>>>>>> shutoff >>>>>>> and auto reconnect. Online payment and transaction >>>>>>> history for my customers, double data entry into Quickbooks and >>>>>>> JFFNMS. Everything I need(still keep Netflow Server) to see >>>>>>> would be >>>>>>> on one system. My hope is that all the Azotel will continue to >>>>>>> improve >>>>>>> which should keep the Powercode folks focused on adding features >>>>>>> and >>>>>>> enhancements to their system. Competition is good for everyone! >>>>>>> >>>>>>> >>>>>>> On Sunday 22/08/2010 at 3:33 pm, Mike Hammett wrote: >>>>>>>> I'm looking to have something completely in place by the end of >>>>>>>> the >>>>>>>> year. Because of the issues Matt pointed out, I don't want to >>>>>>>> really >>>>>>>> add much more until it's automated. >>>>>>>> >>>>>>>> Well, after I rebuild a bunch of backhauls and turn a new >>>>>>>> network into >>>>>>>> a >>>>>>>> routed one, the backends are next on my list. >>>>>>>> >>>>>>>> There sure isn't much information out there on Azotel. If I >>>>>>>> didn't get >>>>>>>> the Solutions4ebiz emails, I'd think it was a secret. I remember >>>>>>>> deciding against Platypus years ago, but now I don't remember >>>>>>>> why. >>>>>>>> Maybe I should revisit. >>>>>>>> >>>>>>>> The thing I don't like about WISPMon is that it's outsourced. >>>>>>>> Well, >>>>>>>> unless I pay $10k, which would be inappropriate for my size. I >>>>>>>> don't >>>>>>>> outsource my email, my DNS, my hosting, my lawn cutting, etc. >>>>>>>> Everything is in-house . >>>>>>>> >>>>>>>> ----- >>>>>>>> Mike Hammett >>>>>>>> Intelligent Computing Solutions >>>>>>>> http://www.ics-il.com >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On 8/22/2010 8:52 AM, Mike Hammett wrote: >>>>>>>>> I've been setting up FreeSide... forever. 1) I'm too poor to >>>>>>>>> hire >>>>>>>>> it out properly. 2) I haven't had the time to dedicate to it to >>>>>>>>> finishing it up. >>>>>>>>> >>>>>>>>> I remember seeing someone on here made a new backend system. I'm >>>>>>>>> thinking it was WISPMon, but I'm not sure if there's another out >>>>>>>>> there >>>>>>>>> that a WISP made. >>>>>>>>> >>>>>>>>> It looks as though WISPMon certain does things that FreeSide >>>>>>>>> doesn't >>>>>>>>> and >>>>>>>>> looks a hell of a lot better. However, does it do everything >>>>>>>>> that >>>>>>>>> FreeSide does? >>> -------------------------------------------------------------------------------- >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> -------------------------------------------------------------------------------- >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> -------------------------------------------------------------------------------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> -------------------------------------------------------------------------------- >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >>
-- Scott Reed Owner NewWays Networking, LLC Wireless Networking Network Design, Installation and Administration Mikrotik Advanced Certified www.nwwnet.net (765) 855-1060 -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/