Just remembered, BillMax is a WISPA member.

On 12/2/2010 3:12 PM, Scott Reed wrote:
> It depends on how sophisticated a ticketing system you need and what you
> mean by monitor, but I really like my BillMax implementation and it does
> have hooks to do whatever else you want, or to integrate into other
> systems.  It does not require an onsite person to get it setup and do
> the integration.
>
> On 12/2/2010 1:36 PM, Shane MacDonald wrote:
>> Has any of you ever tired Powercode as a backend systems?
>> Does anyone have experience with it compared to Platypus?
>>
>> We have a number of customers ranging between the 300 to 700 clients.
>> I am trying to find a solution I maybe able to recommend them.
>> Billing is an important piece but it also needs to have a ticketing
>> system, be able to monitor clients, record history, etc.
>> The two above I have received the most endorsements for and just
>> wonder which maybe better.
>>
>> Shane
>> KP Performance
>>
>>
>> On 24-Aug-10, at 10:18 AM, Jon Auer wrote:
>>
>>> Unfortunately that's a fact of life of enterprise software.
>>> Any sufficiently powerfully piece of software will require a lot of
>>> customization to do exactly what you want.
>>> Witness all the Oracle/PeopleSoft/SAP consultants. :-/
>>>
>>> On Tue, Aug 24, 2010 at 9:16 AM, Dennis Burgess<dmburg...@linktechs.net
>>>> wrote:
>>>> This is where a single system still don't do everything needed.
>>>> Kinda
>>>> stinks.
>>>>
>>>>
>>>>
>>>> -----------------------------------------------------------
>>>> Dennis Burgess, Mikrotik Certified Trainer
>>>> Link Technologies, Inc -- Mikrotik&   WISP Support Services
>>>> Office: 314-735-0270 Website: http://www.linktechs.net
>>>> LIVE On-Line Mikrotik Training - Author of "Learn RouterOS"
>>>>
>>>>
>>>>
>>>> From: wireless-boun...@wispa.org [mailto:wireless-
>>>> boun...@wispa.org] On
>>>> Behalf Of Gino Villarini
>>>> Sent: Monday, August 23, 2010 5:51 PM
>>>> To: WISPA General List
>>>> Cc: WISPA General List
>>>>
>>>> Subject: Re: [WISPA] Backend systems
>>>>
>>>>
>>>>
>>>> Chuck, would you be willing to share or sell your code?
>>>>
>>>> Sent from my Motorola Startac...
>>>>
>>>>
>>>>
>>>> On Aug 23, 2010, at 4:48 PM, Chuck Hogg<ch...@shelbybb.com>   wrote:
>>>>
>>>> Inventory stuff?  Gerard has built some custom PHP scripts to do
>>>> some neat
>>>> things...and I have done some as well.  Problem is, we keep saying
>>>> "ooh it'd
>>>> be neat to do this..." and then we go and do it. So our Platypus
>>>> installation isn't the norm at all.
>>>>
>>>> Regards,
>>>>
>>>> Chuck Hogg
>>>>
>>>> Shelby Broadband
>>>> 502-722-9292
>>>> ch...@shelbybb.com
>>>>
>>>> http://www.shelbybb.com
>>>>
>>>> On Sun, Aug 22, 2010 at 9:57 PM, Josh Luthman<j...@imaginenetworksllc.com
>>>> wrote:
>>>>
>>>> Chuck - did you ever get an automated system for your network
>>>> equipment?  I thought you were working on something to do all that.
>>>>
>>>> Josh Luthman
>>>> Office: 937-552-2340
>>>> Direct: 937-552-2343
>>>> 1100 Wayne St
>>>> Suite 1337
>>>> Troy, OH 45373
>>>>
>>>>
>>>> On Sun, Aug 22, 2010 at 9:45 PM, Chuck Hogg<ch...@shelbybb.com>
>>>> wrote:
>>>>> We use Platypus as well.  The cost is well worth it, and is
>>>>> cheaper than
>>>>> most.  $100/mth for up to 1,000 customers,  $200/mth for 5000
>>>>> customers.
>>>>>    It
>>>>> integrates with IPPay flawlessly.  It has the capability to do a
>>>>> lot of
>>>>> customizing.  $2000 for a full 2 day training course, in your
>>>>> office if
>>>>> you
>>>>> can't figure it out.
>>>>>
>>>>>
>>>>> On Sun, Aug 22, 2010 at 8:14 PM, Gino Villarini
>>>>> <g...@aeronetpr.com>   wrote:
>>>>>> +1
>>>>>>
>>>>>>
>>>>>>
>>>>>> Gino A. Villarini
>>>>>>
>>>>>> g...@aeronetpr.com
>>>>>>
>>>>>> Aeronet Wireless Broadband Corp.
>>>>>>
>>>>>> 787.273.4143
>>>>>>
>>>>>> ________________________________
>>>>>>
>>>>>> From: wireless-boun...@wispa.org [mailto:wireless-
>>>>>> boun...@wispa.org] On
>>>>>> Behalf Of David Sovereen
>>>>>> Sent: Sunday, August 22, 2010 8:07 PM
>>>>>>
>>>>>> To: WISPA General List
>>>>>> Subject: Re: [WISPA] Backend systems
>>>>>>
>>>>>>
>>>>>>
>>>>>> Have you looked at Platypus?  Costs less, does more, scales big,
>>>>>> and is a
>>>>>> proven solution (I've been using for 13 years, since 1997).
>>>>>>
>>>>>> Dave
>>>>>>
>>>>>> On Aug 22, 2010 7:50 PM,<tfad...@coastinet.com>   wrote:
>>>>>>> I have been using Quickbooks memorized transactions since 2001, I
>>>>>>> added a JFFNMS monitoring server in 2004, a Scrutinizer Netflow
>>>>>>> server
>>>>>>> in 2007 We currently have 700+ customers
>>>>>>>
>>>>>>> My main problem with Quickbooks for billing is that it does not
>>>>>>> handle
>>>>>>> late fees adequately, so I don't charge them now. I have 300
>>>>>>> customers
>>>>>>> I could charge a $5 late fee this month and about 40 people I
>>>>>>> could
>>>>>>> charge a $15 reconnect fee this month as well. That is over $2,
>>>>>>> 000: I
>>>>>>> know with late fees, this number would come down, maybe cut in
>>>>>>> half(which would mean I would get my money sooner). That is why
>>>>>>> I can
>>>>>>> cost justify moving to Powercode. I have seen enough improvement
>>>>>>> over
>>>>>>> the last year with Bertram buying them that I feel comfortable
>>>>>>> enough
>>>>>>> to move forward with them.
>>>>>>>
>>>>>>> My other problems are, call tracking for tech support, auto
>>>>>>> shutoff
>>>>>>> and auto reconnect. Online payment and transaction
>>>>>>> history for my customers, double data entry into Quickbooks and
>>>>>>> JFFNMS. Everything I need(still keep Netflow Server) to see
>>>>>>> would be
>>>>>>> on one system. My hope is that all the Azotel will continue to
>>>>>>> improve
>>>>>>> which should keep the Powercode folks focused on adding features
>>>>>>> and
>>>>>>> enhancements to their system. Competition is good for everyone!
>>>>>>>
>>>>>>>
>>>>>>> On Sunday 22/08/2010 at 3:33 pm, Mike Hammett wrote:
>>>>>>>> I'm looking to have something completely in place by the end of
>>>>>>>> the
>>>>>>>> year. Because of the issues Matt pointed out, I don't want to
>>>>>>>> really
>>>>>>>> add much more until it's automated.
>>>>>>>>
>>>>>>>> Well, after I rebuild a bunch of backhauls and turn a new
>>>>>>>> network into
>>>>>>>> a
>>>>>>>> routed one, the backends are next on my list.
>>>>>>>>
>>>>>>>> There sure isn't much information out there on Azotel. If I
>>>>>>>> didn't get
>>>>>>>> the Solutions4ebiz emails, I'd think it was a secret. I remember
>>>>>>>> deciding against Platypus years ago, but now I don't remember
>>>>>>>> why.
>>>>>>>> Maybe I should revisit.
>>>>>>>>
>>>>>>>> The thing I don't like about WISPMon is that it's outsourced.
>>>>>>>> Well,
>>>>>>>> unless I pay $10k, which would be inappropriate for my size. I
>>>>>>>> don't
>>>>>>>> outsource my email, my DNS, my hosting, my lawn cutting, etc.
>>>>>>>> Everything is in-house .
>>>>>>>>
>>>>>>>> -----
>>>>>>>> Mike Hammett
>>>>>>>> Intelligent Computing Solutions
>>>>>>>> http://www.ics-il.com
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On 8/22/2010 8:52 AM, Mike Hammett wrote:
>>>>>>>>> I've been setting up FreeSide... forever. 1) I'm too poor to
>>>>>>>>> hire
>>>>>>>>> it out properly. 2) I haven't had the time to dedicate to it to
>>>>>>>>> finishing it up.
>>>>>>>>>
>>>>>>>>> I remember seeing someone on here made a new backend system. I'm
>>>>>>>>> thinking it was WISPMon, but I'm not sure if there's another out
>>>>>>>>> there
>>>>>>>>> that a WISP made.
>>>>>>>>>
>>>>>>>>> It looks as though WISPMon certain does things that FreeSide
>>>>>>>>> doesn't
>>>>>>>>> and
>>>>>>>>> looks a hell of a lot better. However, does it do everything
>>>>>>>>> that
>>>>>>>>> FreeSide does?
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-- 
Scott Reed
Owner
NewWays Networking, LLC
Wireless Networking
Network Design, Installation and Administration
Mikrotik Advanced Certified
www.nwwnet.net
(765) 855-1060




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