Gosh, I need to hit the right button. That reply was supposed to be offlist. It was not meant to be a sales pitch. Sorry about that. Marlon and I had were talking on the phone earlier and I was replying in part to some of that conversations. My apologies.
Cameron On Mon, Apr 25, 2011 at 1:31 PM, Mark Nash <markl...@uwol.net> wrote: > Cameron... > > That is the point of an OSS... an INTEGRATED solution that should help > operators realize a net gain from the expense of using it. :) I look > forward to seeing how your solution gets rated by WISPs over the next year > or so... > > As operators increasingly succumb to the pressure and the need for UBB, > they will look to Wispmon & other key players in this area more & more. > > > On 4/25/2011 11:21 AM, Cameron Crum wrote: > > I get your point and fully agree. Before we sold the network, we were > looking at an entire technology change and adding a lot more towers. > Capacity is everything these days as you point out. Metered billing is > certainly the way to go and we are trying to convince our Wispmon customers > of the benefits. As for the FCC reporting, they are still stuck on the speed > issue. They simply want what is offered to your customers. Whether is is BS > or not I guess is up to the conscience of the reporter. Most of our Wispmon > customers never thought of recording actual speeds until they started using > our software and it was convenient for them to do so. Heck, if they use the > work order system, it is practically mandatory. One of the things we hope to > do with Wispmon is influence change in our industry to make people keep > better records and to have better procedures. If that leads to them > realizing how much money they are leaving on the table or even losing, then > that is a win for all of us. You can't begin to imagine the kind of data > formats we come across. It's astounding that some of these guys have made it > as long as they have. I would have given up if I had as hard a time doing > business as they have. Your business is fairly complex, but at least you had > accurate records in pretty much one place. We get people with info spread > across 5 different programs and can correlate none of them. > > Cameron > > On Mon, Apr 25, 2011 at 12:55 PM, Marlon K. Schafer (509-982-2181) < > o...@odessaoffice.com> wrote: > >> Thanks Cameron, >> >> Back in 1999 when I first designed my billing plan I was literally laughed >> at. Everyone knew that you sold speed, not capacity. >> >> But tell me where else, anywhere, we pay for all you can eat, all of the >> time? You don't buy your electricity by the voltage, you buy it by the >> current used. Water doesn't come in pounds per square inch, it's gallons >> used. Gas isn't in miles per hour etc. etc. etc. >> >> Why do we think we can sell internet by the speed and charge less than a >> dedicated pipe costs? Times, they are a changin'.... >> >> We figure $x.00 per month in costs per customer per gigabit used. In my >> case the cost per gig is about $.50 to $1.00 per unit depending on my costs >> and how you run the numbers. >> >> You must also figure in the amount of capacity you need each AP to >> transfer during peak hours. No sense selling what you can't deliver. We >> use the bit caps as a way to encourage the bandwidth hogs to mess up someone >> else's service and keep my system running at peak capabilities, not beyond >> them. >> >> Our customers get 10 to 15 gigs per month with their accounts. That's >> enough to do pretty much anything anyone wants to do except movies and 24/7 >> internet radio (my parents have this problem :-). >> >> For movies, the average movie is 1 to 3 gigs. An HD movie is 8 to 10. >> Netflix will simply figure out how much speed the customer has available and >> send more data to suck it all up. It can use a little or a lot. Usually a >> lot. >> >> We also put a cap on our fiber customers. That's costing us users these >> days. But I don't know what else to do, there is no money in fiber anyway, >> then the customer wants to use $20 per month in upstream fees on his $5.00 >> net account. >> >> It's hard to figure out how to set all of this so that the average >> customer can do what he needs to do, but you can afford to stay in business. >> >> We are certainly loosing some customers to the ones that don't have caps. >> But those guys are going to go down in flames in the next couple of years. >> They will HAVE to move to bit caps or raise their rates. Even higher prices >> isn't going to help when there isn't enough spectrum available to service >> the customers. >> >> How many movies can you support at once across the average AP? 5? 10 at >> the most? I don't know about you guys but my break even point is 10 subs >> per tower. >> >> Does that help at all? If not, give me a call and I'll answer any >> questions I can. 509.988.0260 >> >> marlon >> >> >> ----- Original Message ----- >> *From:* Cameron Crum <cc...@wispmon.com> >> *To:* WISPA General List <wireless@wispa.org> >> *Sent:* Thursday, April 21, 2011 9:30 PM >> *Subject:* Re: [WISPA] Bandwidth Usage Caps Examples? >> >> Talk with Marlon at Odessa Office Equipment. He's been doing bandwidth >> caps for years. >> >> Cameron >> >> On Thu, Apr 21, 2011 at 5:33 PM, Jason Novinger <jnovin...@gmail.com>wrote: >> >>> They WISP that I work with actually implements no bandiwdth caps and >>> uses it as a marketing strategy against the local cable company. The >>> cable company uses the model of guaranteeing speeds, but charging $x >>> for y GB over some arbitrary cap. They also provide a package geared >>> for video that has no bandwidth caps, but also does not guarantee any >>> speed. >>> >>> Also, given AT&T's, the other local competitor, decision to implement >>> caps, this WISP is the _only_ local provider that does have any sort >>> of caps. >>> >>> Holler off-list if you would like more specifics. >>> >>> Jason >>> >>> On Thu, Apr 21, 2011 at 2:04 PM, Dan <deathandta...@caglan.net> wrote: >>> > We operate a small WISP plant that is becoming outmoded and is >>> scheduled >>> > to be replaced. Previously we have had a tiered pricing scheme but the >>> > video explosion has had a severe impact on our existing plant. We are >>> > looking at better future-proofing our next deployment with the right >>> > model, which we believe to be either the billed-for-heavy-usage model >>> or >>> > block pricing. >>> > >>> > Without getting into discussion about the evils of bandwidth caps too >>> > much, are there any examples of how WISP's are managing this? Can >>> > anyone provide examples of end-user agreement language pertaining to >>> > this, the simpler the better? >>> > >>> > Also, what software or management platform are people using to monitor >>> > and automate billing of overages, etc? >>> > >>> > Feel free to reply to me off-list if needed. >>> > >>> > --Dan P. >>> > >>> > >>> > >>> > >>> -------------------------------------------------------------------------------- >>> > WISPA Wants You! Join today! >>> > http://signup.wispa.org/ >>> > >>> -------------------------------------------------------------------------------- >>> > >>> > WISPA Wireless List: wireless@wispa.org >>> > >>> > Subscribe/Unsubscribe: >>> > http://lists.wispa.org/mailman/listinfo/wireless >>> > >>> > Archives: http://lists.wispa.org/pipermail/wireless/ >>> > >>> >>> >>> >>> -------------------------------------------------------------------------------- >>> WISPA Wants You! 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