I would avoid the 751 for now based on my hell of an experience.  That's
just me.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Apr 26, 2012 6:27 PM, "Justin Wilson" <li...@mtin.net> wrote:

> My Take on routers.
>
> Off the shelf routers are the #1 trouble issue on the Zig network.
>  Anything from gaming issues, to speed issues, to reliability issues. They
> account for roughly 92% of all calls.  The first thing we have the customer
> do after reboots of everything is bypass the router. Most of the time this
> shows the customer it's their router, or something behind it.
>
> In our past life we started out selling routers. We looked for the
> cheapest ones we could find, which at the time were dlink. What we found
> was customers then considered that our equipment. "Well the router you sold
> me went out." was something we heard a lot. Or "I reset the router now you
> have to come out and configure it"
>
> What we are doing this time around is we have only one officially approved
> router. The Mikrotik 751. We have a local computer shop which stocks them
> and sets them up.  What he does as far as support is between him and the
> customer. I am pretty sure he tells them he is just a retailer for the
> product and if they want his help he will gladly charge them his hourly
> rate. All about expectations up front.
>
> By doing all of this we are not in the router business, but the customer
> gets a solid product and cuts down on our calls. In turn we have a happier
> customer base. And if need be, we can actually login to their router and do
> torch, etc.
>
> Justin
>
> From: Darin Steffl <dcsho...@gmail.com>
> Reply-To: WISPA General List <wireless@wispa.org>
> Date: Thursday, April 26, 2012 2:31 PM
> To: <wireless@wispa.org>
> Subject: [WISPA] Customer Routers
>
> Hey guys,
>
> What are some of you providing for customer wireless routers if you
> include them in the install as I do?  I currently have a batch of 10
> Ubiquiti Air Routers and the first two I pulled out are giving me some
> problems.  Could be a bad batch.
>
> I am also looking at TP-Link as they are about $30 on Amazon with external
> antennas and pretty good reviews.
>
> TP-Link TL-WR841N
>
> What are you guys using?
>
> --
> Darin Steffl
> _______________________________________________ Wireless mailing list
> Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
>
>
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