Because a bunch of people run cracked copies... Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Jan 9, 2013 6:03 PM, "Matt Hoppes" <mhop...@indigowireless.com> wrote:
> supp...@mikrotik.com? Yes. You usually get a reply there. Asking you to > supply your serial number. As if I'd ask for support for a product I don't > own. > > On Jan 9, 2013, at 17:15, Scott Lambert <lamb...@lambertfam.org> wrote: > > > On Tue, Jan 08, 2013 at 08:04:18PM -0600, Mike Hammett wrote: > >> I've been using both MT and UBNT for many many years and I plan to > >> use them both for many years. MT support has been almost completely > >> absent, while UBNT typically answers fairly quickly. That said, > >> usually when I notice a problem with my MT product, it's already been > >> fixed in a newer release. > > > > MT support in their forum is hit and miss. I get timely responses > > from supp...@mikrotik.com. I don't understand the people who > > complain on the forums that MT support is horrible and refuse to > > e-mail supp...@mikrotik.com. I am not saying that Mike is one of > > those guys. I don't know if his statement is based on experience > > with supp...@mikrotik.com or not. > > > > The east europe/western asia folks just seem to have a bit of a > > different take on things than we in North America do. I think > > that's just due to the culture and language differences. They tend > > to come off as being a bit brusk to us. > > > > I don't trust any newly shipping product in a production environment. > > They go into designated test environments. The Edge Router may be > > the best thing since sliced bread. However, the devices I've used > > the Quagga stack on have let me down more than the MikroTik routing > > stack. Of course, most of those Quagga devices were StarOS which > > had its own problems. Thankfully, we have completed our 100% StarOS > > to 100% UBNT AP/backhaul radios with MikroTik routers transition. > > > > When I get an Edge Router, I will play with it on the desk. Then > > it will be put a nearby but small tower site. If it behaves, I'll > > put one on a non-leaf node tower. I'm not in a hurry to get my > > first EdgeRouter. > > > > Until then, I really like my 493Gs running 5.21. We have not run > > any production MikroTik wireless gear. We just haven't. We picked > > up some Ubiquiti gear first. No other reason. > > > > I have 6.0rc6 on the MikroTik in the house. It has wireless. It > > works for my personal devices. I wouldn't consider using RouterOS > > 6 on customer use gear, yet. Not even when they are calling it the > > 6th release candidate. It's not a release candidate if you are > > still adding new features. If you are still adding new features, > > it is an alpha release... > > > > I have a couple of RB2011UAS units on the bench. They aren't in > > the field for the same reason I would not rush to put the EdgeRouter > > in the field. > > > > UBNT and MikroTik both have software QA issues. At this price > > point, we get to be the alpha/beta testers. C'est la vie. > > > > -- > > Scott Lambert KC5MLE Unix > SysAdmin > > lamb...@lambertfam.org > > _______________________________________________ > > Wireless mailing list > > Wireless@wispa.org > > http://lists.wispa.org/mailman/listinfo/wireless > _______________________________________________ > Wireless mailing list > Wireless@wispa.org > http://lists.wispa.org/mailman/listinfo/wireless >
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