You've proved you're a Ubiquiti fanboy and you're not happy with anything else. Just buy Ubiquiti stuff and let's end this thread going no where and not accomplishing anything.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Jan 9, 2013 at 7:52 PM, Matt Hoppes <mhop...@indigowireless.com>wrote: > Oh. That's the other thing. No matter what you want to ask. They want a > sup file. > > If I want to ask a question on assigning a vlan to a port. They want a sup > file. > Creating a user. Sup file. > > It's ridiculous. It's like they intentionally make support into a circus > so people won't bother them. > > With Ubiquiti you just ask your question and get an answer. > > Sent from my iPad > > On Jan 9, 2013, at 19:45, Brian Rohrbacher <br...@reliableinter.net> > wrote: > > > I've contacted MT support once. It was a week ago. I had an old 532 > > running 3.x and it wouldn't upgrade. I went to the website, filled out > > the form, attached the sup file and sent it. I got a reply five minutes > > later with a new key. I upgraded. Life is good. :) > > > > Brian > > > > > > On 1/9/2013 5:15 PM, Scott Lambert wrote: > >> On Tue, Jan 08, 2013 at 08:04:18PM -0600, Mike Hammett wrote: > >>> I've been using both MT and UBNT for many many years and I plan to > >>> use them both for many years. MT support has been almost completely > >>> absent, while UBNT typically answers fairly quickly. That said, > >>> usually when I notice a problem with my MT product, it's already been > >>> fixed in a newer release. > >> MT support in their forum is hit and miss. I get timely responses > >> from supp...@mikrotik.com. I don't understand the people who > >> complain on the forums that MT support is horrible and refuse to > >> e-mail supp...@mikrotik.com. I am not saying that Mike is one of > >> those guys. I don't know if his statement is based on experience > >> with supp...@mikrotik.com or not. > >> > >> The east europe/western asia folks just seem to have a bit of a > >> different take on things than we in North America do. I think > >> that's just due to the culture and language differences. They tend > >> to come off as being a bit brusk to us. > >> > >> I don't trust any newly shipping product in a production environment. > >> They go into designated test environments. The Edge Router may be > >> the best thing since sliced bread. However, the devices I've used > >> the Quagga stack on have let me down more than the MikroTik routing > >> stack. Of course, most of those Quagga devices were StarOS which > >> had its own problems. Thankfully, we have completed our 100% StarOS > >> to 100% UBNT AP/backhaul radios with MikroTik routers transition. > >> > >> When I get an Edge Router, I will play with it on the desk. Then > >> it will be put a nearby but small tower site. If it behaves, I'll > >> put one on a non-leaf node tower. I'm not in a hurry to get my > >> first EdgeRouter. > >> > >> Until then, I really like my 493Gs running 5.21. We have not run > >> any production MikroTik wireless gear. We just haven't. We picked > >> up some Ubiquiti gear first. No other reason. > >> > >> I have 6.0rc6 on the MikroTik in the house. It has wireless. It > >> works for my personal devices. I wouldn't consider using RouterOS > >> 6 on customer use gear, yet. Not even when they are calling it the > >> 6th release candidate. It's not a release candidate if you are > >> still adding new features. If you are still adding new features, > >> it is an alpha release... > >> > >> I have a couple of RB2011UAS units on the bench. They aren't in > >> the field for the same reason I would not rush to put the EdgeRouter > >> in the field. > >> > >> UBNT and MikroTik both have software QA issues. At this price > >> point, we get to be the alpha/beta testers. C'est la vie. > > > > _______________________________________________ > > Wireless mailing list > > Wireless@wispa.org > > http://lists.wispa.org/mailman/listinfo/wireless > _______________________________________________ > Wireless mailing list > Wireless@wispa.org > http://lists.wispa.org/mailman/listinfo/wireless >
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