So what if your resolution has been to direct them to your DCMA complaints webpage (with clearly defined process), and the requestee has never provided the information required to "retrieve the information"?
There is nothing in the law that says you can't charge 1 million USD per complain request notification, AND it would stop these trolls who are suing grandmothers for millions when their computers are infected with a botnet. The thing about 99.9% of these requests, is that they are literally as bad or worse than patent trolling. They send out thousands of these requests every day just to see "who bites", with the objective being for them to collect money either in or out of court. They know that when grandma on her fixed income tries to fight back, that they will bury her in debt in court even if she wins. The entire process is automated in most cases, which is how they often end up sending DCMA complaints to themselves (google it). I'm all for protecting your IP, but this stuff has Got To Stop. (Sorry for slightly O/T, but this is relevant to the discussion from the ISP prospective.) -- *Josh Reynolds* WISP Engineering Liaison Performant Networks phone (305) 968-6351 email j...@performantnetworks.com --
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