It is more a management issue than a remote employee issue.
Get some sort of IM system that shows availability. (Skype, AIM etc)
This allows everyone to know where everyone is all the time. If it
supports video and screen sharing then even better.
Be flexible on hours and focus on him more like a salaried employee.
Have him work within your daily core hours but allow for late arrival or
taking time off in the middle of the day to do something for his kid or
working late or whatever as long as things average out to around 40
hours a week... They will normally average around 45-50 if you are generous.
Arrange for quarterly or half yearly trips back to the farm so everyone
can see everyone else get beers etc.
If you do this well and your employee gets used to working from home
with all of the freedoms it give him then you will not have to give this
guy a raise for a long time as other jobs will not be able to compete.
ryan
On 1/22/14 5:27 PM, heith petersen wrote:
I have a tech who does real light field work, who mostly works at a
desk in my office. He usually handles the customer BS, like phone tech
support above what we let our held desk handle, as well as radio
configuration and updates and support to my field techs. Due to recent
personal issues he is moving 4 hours away. We figure, since he doesn't
have a job yet and can get good high speed service, we might try to do
a gig with us remotely. I would tunnel him into the net, access to
billing, and a VoIP phone to our system, basically use him just like I
do now, just no physical presence.
Anyone else doing this or have past experience with this? If so, was
it positive or total nightmare? We are trying to figure out how to
base compensation. Right now he is hourly, I can see time tracking
could be a pain. In reality he could just sit there and play solitaire
all day if I don't have any calls for him or any network upgrades.
Anyways I appreciate your thoughts. I lean on him pretty hard to take
care of BS that I shouldn't have to deal with. Without him I see some
pretty long days ahead. And I cant afford to keep a field tech in the
office, though I have a guy that would rather sit on ass and talk to
customers as opposed to doing field work.
thanks
heith
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