For clarification, the pricing we have right now for 650 is the same pricing we would have at GigE. Over GigE would be slightly lower. I mean seriously, is that clarified enough? Does it matter when the thread is about credit card processors?

Josh Reynolds, CIO
SPITwSPOTS
www.spitwspots.com

On 08/01/2014 07:35 AM, James Howard wrote:

Actually, you responded “Yup, per month” when TJ asked if it was “$66,500 for a gige” so you strongly implied it. I agree that you didn’t technically say that you actually pay that much though. I do have to admit that $42k per month is still a pretty heft bill!

*From:*[email protected] [mailto:[email protected]] *On Behalf Of *Josh Reynolds
*Sent:* Friday, August 01, 2014 3:00 AM
*To:* [email protected]
*Subject:* Re: [WISPA] credit card processors

Note, I didn't say we were paying 65k/mo for bandwidth, I said we were paying 65/Mbps. We normally don't use more than 480-ish at peak, but have 650Mbps, which includes transport and content.

We should break around 1.5M gross this year, and projected 2.2M by next year, give or take.

Josh Reynolds, CIO
SPITwSPOTS
www.spitwspots.com <http://www.spitwspots.com>

On 07/31/2014 09:21 PM, TJ Trout wrote:

    How can you employ 9 people and pay 65k a month for bandwidth and
    turn a profit?

    On Thu, Jul 31, 2014 at 10:15 PM, TJ Trout <[email protected]
    <mailto:[email protected]>> wrote:

    You have 5 field techs and 4 office people with 1500 subs? Profit
    must be slim

    On Thu, Jul 31, 2014 at 9:26 PM, Josh Reynolds
    <[email protected] <mailto:[email protected]>> wrote:

    Two people answering 4 phone lines? :) We may end up having to
    hire another office person just to deal with commercial sales as
    things stand. I get pretty tied up with ERate/USDA/etc stuff,
    Aaron is busy with financing, long term market strategies in new
    areas, etc. This is with 5 people out in the field at any given time.

    Josh Reynolds, CIO
    SPITwSPOTS
    www.spitwspots.com <http://www.spitwspots.com>

    On 07/31/2014 07:23 PM, Adair Winter wrote:

        We are half your size and two of us do everything you state,
        thanks to powercode. We use quick books for payroll and odd
        invoicing/accounting stuff.

        On Jul 31, 2014 7:36 PM, "Josh Reynolds" <[email protected]
        <mailto:[email protected]>> wrote:

        The in house billing / accounting people - we have several,
        most are multi-role.

        One is our office manager, and deals primarily with billing
        issues, new account sales, equipment purchasing, etc. He is
        also our main office-based POC for tech support.

        Then we have a bookkeeper, she deals with things on the
        "interior" business side... employee pay stuff,
        shareholder/board functions, stock certificate crap, meeting
        minutes, etc.

        We have another part-timer who also helps with sales /
        collections / etc, answering phones, (we have 4 lines plus
        tech support phone that rotates between the salaried
        employees) [we do have a collections company people get sent
        to after 90 days, we cut people off at 60 days]

        People that want to review their payment histories, in our
        experience, normally want an explanation of their billing
        cycle, etc... they come in when they want that. One time
        payments are done online, but some people keep an account with
        us and call to process (we don't keep their card info).

        Paypal does all of our unifi hotspot stuff, and auto-drops
        right into QuickBooks.

        We're around 1500 subs, and incorporated.

        Josh Reynolds, CIO
        SPITwSPOTS
        www.spitwspots.com <http://www.spitwspots.com>

        On 07/31/2014 04:18 PM, Mike Hammett wrote:

            When they don't pay they get shut off.
            They can review their payment histories.
            They can change their billing information (and do one-time
            payments) without affecting your employees.
            You could probably drop the in-house billing/accounting
            people.
            Hotspot type services can integrate right into the same
            platform (without needing UniFi's walled garden).

            I suspect most of us still use QuickBooks, just not for
            our recurring business. I still use it for turn-key,
            consulting, etc.

            Even if you don't buy, I'd recommend having each of the
            billing platforms take you on a tour. You may notice other
            things to improve your operation.



            -----
            Mike Hammett
            Intelligent Computing Solutions
            http://www.ics-il.com

            
<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>

            
------------------------------------------------------------------------

            *From: *"Josh Reynolds" <[email protected]>
            <mailto:[email protected]>
            *To: *[email protected] <mailto:[email protected]>
            *Sent: *Thursday, July 31, 2014 7:09:39 PM
            *Subject: *Re: [WISPA] credit card processors

            May I ask why?

            Most of our subs are on autopay, so we set it and forget
            about it.

            We also do all of our company stuff in quickbooks, and
            have inhouse billing/accounting people.

            Josh Reynolds, CIO
            SPITwSPOTS
            www.spitwspots.com <http://www.spitwspots.com>

            On 07/31/2014 04:08 PM, Mike Hammett wrote:

                I second Steve's comment.



                -----
                Mike Hammett
                Intelligent Computing Solutions
                http://www.ics-il.com

                
<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>

                
------------------------------------------------------------------------

                *From: *"Josh Reynolds" <[email protected]>
                <mailto:[email protected]>
                *To: *[email protected] <mailto:[email protected]>
                *Sent: *Thursday, July 31, 2014 7:05:30 PM
                *Subject: *Re: [WISPA] credit card processors

                Yes, we've been doing it for about... 10 years now.

                Josh Reynolds, CIO
                SPITwSPOTS
                www.spitwspots.com <http://www.spitwspots.com>

                On 07/31/2014 03:56 PM, Steve Barnes wrote:
                > Josh are you billing your Wisp customer with
                QuickBooks? I would stop that practice. Get a billing
                system and keep QuickBooks for AP and GL.
                >
                > Steve Barnes
                > PCSWIN.com
                >
                > -----Original Message-----
                > From: [email protected]
                <mailto:[email protected]>
                [mailto:[email protected]] On Behalf Of Josh
                Reynolds
                > Sent: Thursday, July 31, 2014 4:09 PM
                > To: WISPA General List
                > Subject: [WISPA] credit card processors
                >
                > Who are using for credit card processing, and why?
                What are your rates?

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