The answer depends on what you want it to do ? Most billing packages (ISP) have some sort of a ticketing system with them...
If you are looking for email centeric ticketing system, look at Kayako... keep in mind that it is always desirable to have customer related tickets in the same system as your billing system.. (I guess what I am saying is while you are asking about a ticketing system, maybe you need to be looking for a billing system which has ticketing built in....) :) Regards. Faisal Imtiaz Snappy Internet & Telecom 7266 SW 48 Street Miami, FL 33155 Tel: 305 663 5518 x 232 Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net ----- Original Message ----- > From: "Brian Wilson" <br...@wildsong.biz> > To: "WISPA General List" <wireless@wispa.org> > Sent: Saturday, August 16, 2014 10:00:11 AM > Subject: [WISPA] Ticketing software > What are people using for customer support ticketing software? > We currently use a combination of pink notes and email. > (and I wish I was joking.) > -- > Brian Wilson > CDS Wireless, Santa Rosa CA > _______________________________________________ > Wireless mailing list > Wireless@wispa.org > http://lists.wispa.org/mailman/listinfo/wireless
_______________________________________________ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
