I can not speak for sales since we bought our Procera through Powercode - but tech support has be very responsive using their web based support system.
-- Arthur Stephens Senior Networking Technician Ptera Inc. PO Box 135 24001 E Mission Suite 50 Liberty Lake, WA 99019 509-927-7837 ptera.com facebook.com/PteraInc | twitter.com/Ptera ----------------------------------------------------------------------------- "This message may contain confidential and/or propriety information, and is intended for the person/entity to whom it was originally addressed. Any use by others is strictly prohibited. Please note that any views or opinions presented in this email are solely those of the author and are not intended to represent those of the company." On Thu, Oct 23, 2014 at 5:36 PM, heith <wi...@mncomm.com> wrote: > So the last booth I visited at Wispa in Vegas was the Procera booth. I am > hooked and want to learn more, but at $17k a pop it’s a little hard to > swallow, as I would need to purchase 4 of them for my current locations > that I serve. Are there any other solution I can look for to do similar > functions that may be more cost effective? > > > > I am also a little leery at the fact that I have left them 2 voice mail > messages as well as sent an email from earlier this week with no return > call. So that’s a concern if it takes a while to get sales support if tech > support would be any different. So I was wanting some feed back from some > actual users of their product or other similar products. > > > > Thanks > > Heith > > > _______________________________________________ > Wireless mailing list > Wireless@wispa.org > http://lists.wispa.org/mailman/listinfo/wireless > >
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