Hello, How does the directory for the binaries and docs get set when the user chooses a non-default install directory? It sounds like this isn't happening in any maintenance operations.
Thanks, Tom -----Original Message----- From: XorPtr [mailto:reaper4...@gmail.com] Sent: Friday, December 11, 2009 8:07 AM To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] Patching problems with alternate directories Hey Tom, I managed to get a verbose log of a good and bad uninstall (seemed the easiest place to start.) INSTALLDIR was set properly in both logs. The issue with the uninstall prevents itself with only the data files used by our application being removed. This holds true for the other issues as well, the data files don't seem to be causing a problem. The binary files and documentation for our product remain behind. In both logs their directory data is also the same, which naturally means it works fine when installed to the default directory. There isn't really any key difference between the binary files being installed and the data files. One difference being that all the binary files are being installed under a single component (which I know is a rule violation but the ruling to do it this way is happening above me). I also don't see how it could be contributing to this particular problem. Thomas Svare wrote: > > Hello, > > Try looking at the property dump section of a verbose log and compare > the directory table entry values between a good default install and a > bad patch/repair/uninstall. INSTALLDIR is has been an issue for me in > the past. > > Thanks, > Tom > > -----Original Message----- > From: XorPtr [mailto:reaper4...@gmail.com] > Sent: Thursday, December 10, 2009 3:50 PM > To: wix-users@lists.sourceforge.net > Subject: Re: [WiX-users] Patching problems with alternate directories > > > Thanks for the tip Tom, I'm looking into at least one discrepency that I > saw > come up after the Orca/patch transform. I'm not sure if it's causing > this > error or not but chances are it would have caused problems down the > road. > > The second issue you mentioned I was curious about as well. Do you know > of > anything that could cause a property to be set by the UI and not by > repair > and uninstall? I could see this happening with registry key entries > which > shouldn't be the case in my installer, but could you help me to > understand > what to look for with troublesome UI properties as well? > > > Thomas Svare wrote: >> >> Hello, >> >> You just open the msi with Orca then choose Transform->View Patch and >> navigate to the msp and select OK and you'll see the changes in Orca. >> >> Since repairs and uninstalls are showing the problem it sounds like > some >> property is getting set by the UI that isn't being re-set during >> patch/repair/uninstall. >> >> Thanks, >> Tom >> >> -----Original Message----- >> From: XorPtr [mailto:reaper4...@gmail.com] >> Sent: Thursday, December 10, 2009 12:59 PM >> To: wix-users@lists.sourceforge.net >> Subject: Re: [WiX-users] Patching problems with alternate directories >> >> >> I definitely reviewed the tables for both my installer msi as well as > my >> patch msp while trying to figure out this problem. I've never heard > of >> applying a patch using orca before though, I took at look but didn't > see >> an >> obvious way of doing this. Could you let me know how to use orca to >> apply >> the patch? Also the issue extends beyond patching to include repairs >> and >> uninstalls so I think the problem runs deeper than just how the patch > is >> applied. >> >> >> Thomas Svare wrote: >>> >>> Hello, >>> >>> You may have already tried this but sometimes opening the msi and >>> applying the patch with Orca can point out things that are buried in > a >>> verbose log like removing a component from a feature during a patch >> etc. >>> >>> Thanks, >>> Tom >>> >>> -----Original Message----- >>> From: XorPtr [mailto:reaper4...@gmail.com] >>> Sent: Thursday, December 10, 2009 12:00 PM >>> To: wix-users@lists.sourceforge.net >>> Subject: Re: [WiX-users] Patching problems with alternate directories >>> >>> >>> All of the components are listed as: >>> >>> Installed: Local; Request: Local; Action: Local. >>> >>> >>> Blair-2 wrote: >>>> >>>> What does the log say about the component statuses? >>>> >>>> -----Original Message----- >>>> From: XorPtr [mailto:reaper4...@gmail.com] >>>> Sent: Thursday, December 10, 2009 6:27 AM >>>> To: wix-users@lists.sourceforge.net >>>> Subject: Re: [WiX-users] Patching problems with alternate > directories >>>> >>>> >>>> Hey Blair-2, I'd be happy to share a log of the installation but >>>> unfortunately I'm doing this for a company and I'm not allowed to >> post >>> the >>>> information for a log. I've studied the logs myself during patching >>> and >>>> it >>>> looks like it doesn't recognize that the install path is different >>> from >>>> C:\Program Files\Appname\etc. What it ends up outputting is a list >> of >>> the >>>> files being installed by the patch but each one specifies To be >>> installed; >>>> Won't patch; No existing file. >>>> >>>> If you're interested in a particular portion of the log file I might >>> be >>>> able >>>> to show you by replacing the product and path information with >>> fictional >>>> data so you could see what might be the problem without my violating >>> my >>>> company's policies. >>>> >>>> Thank for all your help so far! >>>> >>>> >>>> Blair-2 wrote: >>>>> >>>>> The location that the components you are patching are already >>> installed. >>>>> >>>>> Could you share a log that shows it not working in that >> circumstance? >>>>> >>>>> -----Original Message----- >>>>> From: XorPtr [mailto:reaper4...@gmail.com] >>>>> Sent: Wednesday, December 09, 2009 1:55 PM >>>>> To: wix-users@lists.sourceforge.net >>>>> Subject: Re: [WiX-users] Patching problems with alternate >> directories >>>>> >>>>> >>>>> When you refer to the "currently installed location", are you >>> referring >>>>> to >>>>> the location that my product installs to by default or the location >>>>> selected >>>>> by the user. If the latter, then the patch should be installing to >>> that >>>>> location. >>>>> >>>>> >>>>> Blair-2 wrote: >>>>>> >>>>>> Are your patches MSP files performing either small updates or > minor >>>>>> upgrades? If so, the patch application won't let you patch > anywhere >>>>>> other >>>>>> than the currently installed location since the keypath of the >>>>>> components >>>>>> can't be changed without a major upgrade. >>>>>> >>>>>> -----Original Message----- >>>>>> From: XorPtr [mailto:reaper4...@gmail.com] >>>>>> Sent: Wednesday, December 02, 2009 1:12 PM >>>>>> To: wix-users@lists.sourceforge.net >>>>>> Subject: [WiX-users] Patching problems with alternate directories >>>>>> >>>>>> >>>>>> I've been having an issue with my WiX patch which I haven't been >>> able to >>>>>> find >>>>>> any information for. The company I work for wants to give users >> the >>>>>> freedom >>>>>> to install our product in a directory of their choice. We've > given >>> the >>>>>> installer a default directory which can be changed at install time >>> by >>>>>> the >>>>>> user. This has worked fine up until attempting to patch the >>> package. I >>>>>> successfully made a patch which patches the package without > problem >>> if >>>>>> it's >>>>>> installed to the default location, however if users choose to >>> install >>>>>> the >>>>>> product in an alternate location and then patch the patch fails >>> because >>>>>> it's >>>>>> still trying to change files on the default location. Any ideas > on >>> how >>>>>> I >>>>>> can dynamically set up the patch install location based on where >> the >>>>>> user >>>>>> installs our product? Thanks in advance. >>>>>> >>>>>> Big Jim. >>>>>> -- >>>>>> View this message in context: >>>>>> >>>>> >>>> >>> >> > http://n2.nabble.com/Patching-problems-with-alternate-directories-tp4102 >>> 386p >>>>>> 4102386.html >>>>>> Sent from the wix-users mailing list archive at Nabble.com. >>>>>> >>>>>> >>>>> >>>> >>> >> > ------------------------------------------------------------------------ >>> ---- >>>>>> -- >>>>>> Join us December 9, 2009 for the Red Hat Virtual Experience, >>>>>> a free event focused on virtualization and cloud computing. >>>>>> Attend in-depth sessions from your desk. Your couch. Anywhere. >>>>>> http://p.sf.net/sfu/redhat-sfdev2dev >>>>>> _______________________________________________ >>>>>> WiX-users mailing list >>>>>> WiX-users@lists.sourceforge.net >>>>>> https://lists.sourceforge.net/lists/listinfo/wix-users >>>>>> >>>>>> >>>>>> >>>>> >>>> >>> >> > ------------------------------------------------------------------------ >>> ---- >>>>> -- >>>>>> Join us December 9, 2009 for the Red Hat Virtual Experience, >>>>>> a free event focused on virtualization and cloud computing. >>>>>> Attend in-depth sessions from your desk. Your couch. Anywhere. >>>>>> http://p.sf.net/sfu/redhat-sfdev2dev >>>>>> _______________________________________________ >>>>>> WiX-users mailing list >>>>>> WiX-users@lists.sourceforge.net >>>>>> https://lists.sourceforge.net/lists/listinfo/wix-users >>>>>> >>>>>> >>>>> >>>>> -- >>>>> View this message in context: >>>>> >>>> >>> >> > http://n2.nabble.com/Patching-problems-with-alternate-directories-tp4102 >>> 386p >>>>> 4142265.html >>>>> Sent from the wix-users mailing list archive at Nabble.com. >>>>> >>>>> >>>> >>> >> > ------------------------------------------------------------------------ >>> ---- >>>>> -- >>>>> Return on Information: >>>>> Google Enterprise Search pays you back >>>>> Get the facts. >>>>> http://p.sf.net/sfu/google-dev2dev >>>>> _______________________________________________ >>>>> WiX-users mailing list >>>>> WiX-users@lists.sourceforge.net >>>>> https://lists.sourceforge.net/lists/listinfo/wix-users >>>>> >>>>> >>>>> >>>> >>> >> > ------------------------------------------------------------------------ >>> ---- >>>> -- >>>>> Return on Information: >>>>> Google Enterprise Search pays you back >>>>> Get the facts. >>>>> http://p.sf.net/sfu/google-dev2dev >>>>> _______________________________________________ >>>>> WiX-users mailing list >>>>> WiX-users@lists.sourceforge.net >>>>> https://lists.sourceforge.net/lists/listinfo/wix-users >>>>> >>>>> >>>> >>>> -- >>>> View this message in context: >>>> >>> >> > http://n2.nabble.com/Patching-problems-with-alternate-directories-tp4102 >>> 386p >>>> 4145621.html >>>> Sent from the wix-users mailing list archive at Nabble.com. >>>> >>>> >>> >> > ------------------------------------------------------------------------ >>> ---- >>>> -- >>>> Return on Information: >>>> Google Enterprise Search pays you back >>>> Get the facts. >>>> http://p.sf.net/sfu/google-dev2dev >>>> _______________________________________________ >>>> WiX-users mailing list >>>> WiX-users@lists.sourceforge.net >>>> https://lists.sourceforge.net/lists/listinfo/wix-users >>>> >>>> >>>> >>> >> > ------------------------------------------------------------------------ >>> ------ >>>> Return on Information: >>>> Google Enterprise Search pays you back >>>> Get the facts. >>>> http://p.sf.net/sfu/google-dev2dev >>>> _______________________________________________ >>>> WiX-users mailing list >>>> WiX-users@lists.sourceforge.net >>>> https://lists.sourceforge.net/lists/listinfo/wix-users >>>> >>>> >>> >>> -- >>> View this message in context: >>> >> > http://n2.nabble.com/Patching-problems-with-alternate-directories-tp4102 >>> 386p4146422.html >>> Sent from the wix-users mailing list archive at Nabble.com. >>> >>> >> > ------------------------------------------------------------------------ >>> ------ >>> Return on Information: >>> Google Enterprise Search pays you back >>> Get the facts. >>> http://p.sf.net/sfu/google-dev2dev >>> _______________________________________________ >>> WiX-users mailing list >>> WiX-users@lists.sourceforge.net >>> https://lists.sourceforge.net/lists/listinfo/wix-users >>> >>> >> > ------------------------------------------------------------------------ >> ------ >>> Return on Information: >>> Google Enterprise Search pays you back >>> Get the facts. >>> http://p.sf.net/sfu/google-dev2dev >>> _______________________________________________ >>> WiX-users mailing list >>> WiX-users@lists.sourceforge.net >>> https://lists.sourceforge.net/lists/listinfo/wix-users >>> >>> >> >> -- >> View this message in context: >> > http://n2.nabble.com/Patching-problems-with-alternate-directories-tp4102 >> 386p4146811.html >> Sent from the wix-users mailing list archive at Nabble.com. >> >> > ------------------------------------------------------------------------ >> ------ >> Return on Information: >> Google Enterprise Search pays you back >> Get the facts. >> http://p.sf.net/sfu/google-dev2dev >> _______________________________________________ >> WiX-users mailing list >> WiX-users@lists.sourceforge.net >> https://lists.sourceforge.net/lists/listinfo/wix-users >> >> > ------------------------------------------------------------------------ > ------ >> Return on Information: >> Google Enterprise Search pays you back >> Get the facts. >> http://p.sf.net/sfu/google-dev2dev >> _______________________________________________ >> WiX-users mailing list >> WiX-users@lists.sourceforge.net >> https://lists.sourceforge.net/lists/listinfo/wix-users >> >> > > -- > View this message in context: > http://n2.nabble.com/Patching-problems-with-alternate-directories-tp4102 > 386p4147717.html > Sent from the wix-users mailing list archive at Nabble.com. > > ------------------------------------------------------------------------ > ------ > Return on Information: > Google Enterprise Search pays you back > Get the facts. > http://p.sf.net/sfu/google-dev2dev > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > > ------------------------------------------------------------------------ ------ > Return on Information: > Google Enterprise Search pays you back > Get the facts. > http://p.sf.net/sfu/google-dev2dev > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > > -- View this message in context: http://n2.nabble.com/Patching-problems-with-alternate-directories-tp4102 386p4151154.html Sent from the wix-users mailing list archive at Nabble.com. ------------------------------------------------------------------------ ------ Return on Information: Google Enterprise Search pays you back Get the facts. http://p.sf.net/sfu/google-dev2dev _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------------ Return on Information: Google Enterprise Search pays you back Get the facts. http://p.sf.net/sfu/google-dev2dev _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
