What version of the WiX toolset are you using?
On Tue, Mar 27, 2012 at 12:49 PM, Wesley Manning <wmann...@dynagen.ca>wrote:
> Hi,
>
> It's a very old laptop. I ran windows update on it and it listed 100
> updates. Note at this time my burn package (i.e. my program) was still
> installed. I installed the 100 updates and rebooted the computer. I tried
> uninstalling my program and it failed and this was in the log:
>
> [0F24:0B64][2012-03-27T16:05:33]: Detect complete, result: 0x0
> [0F24:0B64][2012-03-27T16:05:35]: Plan 3 packages, action: Uninstall
> [0F24:0B64][2012-03-27T16:05:35]: Error 0x80070002: Failed dependents
> check on package provider: {A20ABBF9-534E-41A2-A7FE-7611EB47E7A1}
> [0F24:0B64][2012-03-27T16:05:35]: Error 0x80070002: Failed to plan
> dependency actions to unregister package: ShellSetup.msi
> [0F24:0B64][2012-03-27T16:05:35]: Error 0x80070002: Failed to plan execute
> package.
>
> I then did a repair which was successful and after that I was able to
> successfully uninstall my program. I installed my program again and I no
> longer have the "updates could not be paused" error. But any idea why I
> get the error that prevents my from uninstalling?
>
> My burn package installs (in listed order):
> (1) .net framework 4.0 (not cached)
> (2) Visual 2010 C++ Redistributable Package (not cached)
> (3) Shell Setup.msi (which is my program, this is cached)
>
> When I ran Windows Update among the 100 updates were updates for the .net
> framework 4.0 so this may be the reason for uninstall failure.
>
> I went to another computer I had and checked for updates. There was an
> update for Visual 2010 C++ Redistributable so I installed that (before this
> I had already installed my program on this computer). After I did and went
> to uninstall my program it gave me the same error as the other computer.
> Exact same message in log as above. I had to do a repair and then was
> able to uninstall my program successfully. So it seems any changes to .net
> or redistributable will prevent uninstall.
>
> Is this a known bug with burn? Or is there something I need to do
> differently?
>
> It also appears that when I do a repair the .net 4.0 framework is
> downloaded (I guess since it is not cached). How does this affect the
> updates/patches that get installed from windows update when burn repairs
> the .net framework? Wouldn't the repair overwrite the new updates?
>
> Wes
>
> -----Original Message-----
> From: Rob Mensching [mailto:r...@robmensching.com]
> Sent: March-26-12 8:13 PM
> To: General discussion for Windows Installer XML toolset.
> Subject: Re: [WiX-users] Wix 3.6 Burn - Automatic Updates could not be
> paused
>
> Yes, that is exactly what it is trying to do. Something is unhappy with AU
> on that machine.
>
> On Mon, Mar 26, 2012 at 2:30 PM, Wesley Manning <wmann...@dynagen.ca>
> wrote:
>
> > Hi,
> >
> > I'm testing the burn (the
> > WixStandardBootstrapperApplication.HyperlinkLicense version) installer
> > I created on three computers two of which are Windows XP with service
> pack 3.
> >
> > This error always appears in the burn log for one of them: "Automatic
> > updates could not be paused due to error: 0x8024a000. Continuing... ".
> > This can cause the installer to hang for up to 6 minutes. It only
> occurs
> > on the same computer. This occurs just after "Apply begin" in the log.
> >
> > Does anybody know possible reasons why this is occurring and what I
> > can do about it, if anything? Is this a bug?
> >
> > I assume it is attempting to pause Windows Update. Is this true?
> >
> > Regards,
> >
> > Wes Manning
> > www.dynagen.ca<http://www.dynagen.ca>
> >
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>
>
>
> --
> virtually, Rob Mensching - http://RobMensching.com LLC
>
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