What version of Burn are you using? Those sound like old errors that I
think were fixed in more recent builds of Burn. The security ID issue could
be a problem if they mucked up the permissions of %ProgramData% or certain
parts of the registry.

The full line from the log file would probably help. <smile/>

On Wed, May 23, 2012 at 3:01 PM, Kelly Graus <[email protected]>wrote:

> Hello all,
>
> I am seeing a couple different errors on a customers machine when running
> a burn based setup.  The setup is about as simple as you can get - the
> bootstrapper just wraps a single MSI.
>
> Initially the customer was getting the following error:  "0x800705ib -
> This security ID may not be assigned as the owner of this object."
>
> Then the customer changed "something" related to permissions (their
> computer is run by an IT group, and they wouldn't give us more details than
> that).
>
> After the change, he then received the following error: "0x800700e8 - The
> pipe is being closed."  He passed along a screenshot of the log file (I
> have no idea why he couldn't send the actual log file, but anyway, see
> attached).
>
> Having him install the MSI file without the bootstrapper "worked,"
> although it's not something we want to do if we can help it.
>
> So my question is: Without any additional information, can anyone shed
> some light on the situation?  I realize that I don't have much to go on
> (since this is a customers machine I don't have access to it, and we
> haven't been able to duplicate the problem on any of our machines).
>
> If it helps I can pass along any of the .wxs files.
>
> Thanks for any help!
>
> Kelly
>
>
> ------------------------------------------------------------------------------
> Live Security Virtual Conference
> Exclusive live event will cover all the ways today's security and
> threat landscape has changed and how IT managers can respond. Discussions
> will include endpoint security, mobile security and the latest in malware
> threats. http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/
> _______________________________________________
> WiX-users mailing list
> [email protected]
> https://lists.sourceforge.net/lists/listinfo/wix-users
>



-- 
virtually, Rob Mensching - http://RobMensching.com LLC
------------------------------------------------------------------------------
Live Security Virtual Conference
Exclusive live event will cover all the ways today's security and 
threat landscape has changed and how IT managers can respond. Discussions 
will include endpoint security, mobile security and the latest in malware 
threats. http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/
_______________________________________________
WiX-users mailing list
[email protected]
https://lists.sourceforge.net/lists/listinfo/wix-users

Reply via email to