I'm assuming your installer is per-machine so it's not an elevation problem ? You have "servicename" in your error but "service1" in the code - is that just you editing before you post ? Have you tried installing using the default service account (by omitting any account details) ?
-----Original Message----- From: Christoffel le Roux [mailto:christoffe...@tech.flowcentric.com] Sent: 16 January 2013 11:44 To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] Installing service using domain account The only (not) usefull thing in the log file is Error 1923. Service 'ServiceName' (ServiceName) could not be installed. Verify that you have sufficient privileges to install system services. MSI (s) (AC:BC) [12:39:28:321]: Product: ProductName -- Error 1923. Service 'ServiceName' (ServiceName) could not be installed. Verify that you have sufficient privileges to install system services. Thanks for the help :) -----Original Message----- From: Peter Shirtcliffe [mailto:pshirtcli...@sdl.com] Sent: 16 January 2013 01:38 PM To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] Installing service using domain account Are there any clues in a verbose log ? -----Original Message----- From: Christoffel le Roux [mailto:christoffe...@tech.flowcentric.com] Sent: 16 January 2013 11:30 To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] Installing service using domain account I just added a custom installer class to test if the service will install using InstallUtil, I't doesn't do anything special like custom actions. -----Original Message----- From: Peter Shirtcliffe [mailto:pshirtcli...@sdl.com] Sent: 16 January 2013 01:26 PM To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] Installing service using domain account What is installutil doing ? The installer won't run any install class code. -----Original Message----- From: Christoffel le Roux [mailto:christoffe...@tech.flowcentric.com] Sent: 16 January 2013 11:17 To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] Installing service using domain account Hi Peter, the service installs perfectly using InstallUtil, an sc.exe, I have no Idea why it's doing what it is. -----Original Message----- From: Peter Shirtcliffe [mailto:pshirtcli...@sdl.com] Sent: 16 January 2013 01:13 PM To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] Installing service using domain account It's usually a missing dependency dll. A useful troubleshooting step can be to take the set of files and use sc.exe and the services control panel to try and install and configure the service manually on the same machine. -----Original Message----- From: Christoffel le Roux [mailto:christoffe...@tech.flowcentric.com] Sent: 16 January 2013 10:56 To: General discussion for Windows Installer XML toolset. Subject: [WiX-users] Installing service using domain account Hi, I'm trying to install a service using the following WIX fragment and using an existing domain account as the service account. <ServiceInstall Id="EventManagerServiceInstall" Name="Service1" DisplayName="Service1 Type="ownProcess" Interactive="no" Start="auto" Vital="yes" ErrorControl="normal" Description=" Service Description " Account="[SERVICEACCOUNT]" Password="[SERVICEACCOUNTPASSWORD]"/> <ServiceControl Id="EventManagerServiceControl" Name=" Service1 Stop="both" Remove="uninstall" Wait="yes"></ServiceControl> After googling allot I have the following. The serive is marked as non-interactive according to the service's table on MSDN The domain account is configured as "Log On As Service" in the local machine policy. The msi is run as administrator. But still I get: Error 1923: Verify that you have sufficient privileges to install system services. According to what I could find out is that 1923 is a generic error for a number of things that can go wrong, but no list exist of the number of things to be able to eliminate the possibilities :) Can anyone please advise? Regards Christoffel le Roux This information is intended only for the person or entity to which it is addressed and may contain private, confidential, proprietary and/or privileged material and may be subject to confidentiality agreements. Any review, retransmission, dissemination, or any other use of or taking of any action in reliance upon this information, by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from all storage media. 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