So I *finally* find myself at a page called "Where is the Forum For…?" 
(http://social.msdn.microsoft.com/Forums/en-US/whatforum/threads) 
designed to help you find where to go for help.

All the answers about Windows Installer questions just point at the now 
defunct newsgroups or the MSDN forums.  So I tried to ask a new 
question.  "Unexpected Error".  Great.  Cheers.

Rob, could you possibly ask the Windows Installer team if there's a way 
for us mere mortals outside of Microsoft to contact them?  If you can 
find out where they expect to receive their public support questions 
from (specifically) I'll try going there.

Thanks,
Rob



On 23/01/2013 14:54, Albert van Peppen wrote:
> Did you try Microsoft Connect (Category: Visual Studio and .NET Framework)?
> I saw several installer issues there (although mostly about Visual Studio 
> Installer)
>
> Best regards,
>
> Albert van Peppen
>
> -----Oorspronkelijk bericht-----
> Van: Rob Mensching [mailto:r...@robmensching.com]
> Verzonden: 23 January 2013 15:30
> Aan: General discussion for Windows Installer XML toolset.
> Onderwerp: Re: [WiX-users] Quotes in IniFile lost on rollback
>
> I honestly don't know. I haven't tried contacting Windows Installer team from 
> outside Microsoft yet. <smile/>
>
> If you find out, I know I would appreciate a pointer.
>
>
> On Wed, Jan 23, 2013 at 1:41 AM, Rob Hamflett <rob_hamfl...@sn.scee.net>wrote:
>
>> On 22/01/2013 15:55, Rob Mensching wrote:
>>> You'd have to contact the Windows Installer team.
>>
>> Any idea how to do that?  There used to be newsgroups but these were
>> meant to be replaced with forums.  There were a posting telling us
>> this would happen and that a future post would give us the details.
>> There wasn't.  The newsgroups were just shut down.  I hunted through
>> the new forum pages but couldn't find anything about Windows Installer
>> itself (just issues installing other products, etc).  I've had another
>> look at the support forums
>> (http://support.microsoft.com/gp/gp_newsgroups_master) and still no
>> luck.   I had a look at the Windows Installer Team Blog
>> (http://blogs.msdn.com/b/windows_installer_team/) but there's no
>> contact information (that I can see) and the last post was over 4 years ago.
>> So....who do I report this to?  Is there a more appropriate support
>> site than the public forum?
>>
>> Thanks,
>> Rob
>>
>>
>>
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