I'd be curious to know what happened if the client just launched the
install without using "Run As Admin" to launch setup. "Run As Admin" can do
funny things to the profile the launched process sees so I'm wondering if
there is something weird that Burn needs to handle.
On Tue, May 7, 2013 at 8:59 AM, - Arzola - <alphaq...@hotmail.com> wrote:
> Hi Jeremiah. I appreciate your replies.
> Turns out the client was able to install after rebooting and logging in as
> the local administrator. According to client, were previously using a
> domain account that's in the Administrators group and using run as admin to
> launch setup. Not sure why that should not have worked. The log below
> seems to confirm that setup was launched elevated. I'm guessing perhaps a
> group policy kicking in only with a domain login(?).
> > Date: Mon, 6 May 2013 10:36:18 -0500
> > From: jeremi...@gmail.com
> > To: wix-users@lists.sourceforge.net
> > Subject: Re: [WiX-users] Bundle Package Install Failure
> >
> > Sorry, it was a very long day.
> >
> > Have you tried running the installer as administrator?
> >
> >
> > On Sat, May 4, 2013 at 1:25 AM, - Arzola - <alphaq...@hotmail.com>
> wrote:
> >
> > > Yes. As seen below, the installer is detecting that the required .net
> > > framework 4.0 is already present with no need to install.
> > >
> > > [063C:11BC][2013-05-03T19:00:12]i201: Planned package:
> > > NetFx40ClientRedist, state: Present, default requested: Present, ba
> > > requested: Present, execute: None, rollback: None, cache: No, uncache:
> No,
> > > dependency: None
> > > > CC: wix-users@lists.sourceforge.net
> > > > From: jeremi...@gmail.com
> > > > Date: Fri, 3 May 2013 22:51:15 -0500
> > > > To: wix-users@lists.sourceforge.net
> > > > Subject: Re: [WiX-users] Bundle Package Install Failure
> > > >
> > > > Do you have the correct version of .net installed?
> > > >
> > > >
> > > >
> > > > On May 3, 2013, at 7:43 PM, - Arzola - <alphaq...@hotmail.com>
> wrote:
> > > >
> > > > > Hello,One of our clients is encountering a setup failure with the
> > > following msg: '0X80070002 - The system cannot find the file
> > > specified.'The log file is below. The install scope is perMachine. Any
> > > ideas on why it would be failing when trying to cache the bundle?
> This is
> > > the first time we've encountered this after many successful
> installations
> > > and is rather urgent. Any insight would be greatly appreciated...
> > > [063C:11BC][2013-05-03T19:00:08]i001: Burn v3.7.1224.0, Windows v6.1
> > > (Build 7601: Service Pack 1), path:
> > > C:\Systems\Product_1\Product_1\Setup.exe, cmdline: '-burn.unelevated
> > > BurnPipe.{1DE19E8A-81A6-4AA5-BF48-70A9F6456F73}
> > > {6B32BA48-178D-44AA-B502-0EE1BD74773C} 716'
> > > > > [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable
> > > 'WixBundleLog' to value
> > > 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008.log'
> > > > > [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable
> > > 'WixBundleOriginalSource' to value
> > > 'C:\Systems\Product_1\Product_1\Setup.exe'
> > > > > [063C:11BC][2013-05-03T19:00:08]i052: Condition '((VersionNT >=
> v5.1)
> > > AND (ServicePackLevel >= 3)) OR ((VersionNT >= v5.2) AND
> (ServicePackLevel
> > > >= 2)) OR (VersionNT >= v6.0)' evaluates to true.
> > > > > [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable
> > > 'WixBundleName' to value 'ProductName'
> > > > > [063C:11BC][2013-05-03T19:00:09]i100: Detect begin, 5 packages
> > > > > [063C:11BC][2013-05-03T19:00:09]i000: Setting string variable
> > > 'NETFRAMEWORK40CLIENT' to value '1'
> > > > > [063C:11BC][2013-05-03T19:00:09]i052: Condition
> 'NETFRAMEWORK40CLIENT'
> > > evaluates to true.
> > > > > [063C:11BC][2013-05-03T19:00:09]i101: Detected package:
> > > NetFx40ClientRedist, state: Present, cached: None
> > > > > [063C:11BC][2013-05-03T19:00:09]i101: Detected package:
> Drivers64bit,
> > > state: Absent, cached: None
> > > > > [063C:11BC][2013-05-03T19:00:09]i101: Detected package:
> Drivers32bit,
> > > state: Absent, cached: None
> > > > > [063C:11BC][2013-05-03T19:00:09]i101: Detected package: App64bit,
> > > state: Absent, cached: None
> > > > > [063C:11BC][2013-05-03T19:00:09]i101: Detected package: App32bit,
> > > state: Absent, cached: None
> > > > > [063C:11BC][2013-05-03T19:00:09]i199: Detect complete, result: 0x0
> > > > > [063C:11BC][2013-05-03T19:00:12]i200: Plan begin, 5 packages,
> action:
> > > Install
> > > > > [063C:11BC][2013-05-03T19:00:12]w321: Skipping dependency
> registration
> > > on package with no dependency providers: NetFx40ClientRedist
> > > > > [063C:11BC][2013-05-03T19:00:12]i052: Condition 'VersionNT64'
> > > evaluates to true.
> > > > > [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable
> > > 'WixBundleRollbackLog_Drivers64bit' to value
> > >
> 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_0_Drivers64bit_rollback.log'
> > > > > [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable
> > > 'WixBundleLog_Drivers64bit' to value
> > >
> 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_0_Drivers64bit.log'
> > > > > [063C:11BC][2013-05-03T19:00:12]i052: Condition 'NOT VersionNT64'
> > > evaluates to false.
> > > > > [063C:11BC][2013-05-03T19:00:12]i052: Condition 'VersionNT64'
> > > evaluates to true.
> > > > > [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable
> > > 'WixBundleRollbackLog_App64bit' to value
> > >
> 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_1_App64bit_rollback.log'
> > > > > [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable
> > > 'WixBundleLog_App64bit' to value
> > >
> 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_1_App64bit.log'
> > > > > [063C:11BC][2013-05-03T19:00:12]i052: Condition 'NOT VersionNT64'
> > > evaluates to false.
> > > > > [063C:11BC][2013-05-03T19:00:12]i201: Planned package:
> > > NetFx40ClientRedist, state: Present, default requested: Present, ba
> > > requested: Present, execute: None, rollback: None, cache: No, uncache:
> No,
> > > dependency: None
> > > > > [063C:11BC][2013-05-03T19:00:12]i201: Planned package:
> Drivers64bit,
> > > state: Absent, default requested: Present, ba requested: Present,
> execute:
> > > Install, rollback: Uninstall, cache: Yes, uncache: No, dependency:
> Register
> > > > > [063C:11BC][2013-05-03T19:00:12]i201: Planned package:
> Drivers32bit,
> > > state: Absent, default requested: Absent, ba requested: Absent,
> execute:
> > > None, rollback: None, cache: No, uncache: No, dependency: None
> > > > > [063C:11BC][2013-05-03T19:00:12]i201: Planned package: App64bit,
> > > state: Absent, default requested: Present, ba requested: Present,
> execute:
> > > Install, rollback: Uninstall, cache: Yes, uncache: No, dependency:
> Register
> > > > > [063C:11BC][2013-05-03T19:00:12]i201: Planned package: App32bit,
> > > state: Absent, default requested: Absent, ba requested: Absent,
> execute:
> > > None, rollback: None, cache: No, uncache: No, dependency: None
> > > > > [063C:11BC][2013-05-03T19:00:12]i299: Plan complete, result: 0x0
> > > > > [063C:11BC][2013-05-03T19:00:12]i300: Apply begin
> > > > > [02CC:0654][2013-05-03T19:00:12]i360: Creating a system restore
> point.
> > > > > [02CC:0654][2013-05-03T19:00:23]i361: Created a system restore
> point.
> > > > > [02CC:0654][2013-05-03T19:00:23]i000: Caching bundle from:
> > >
> 'C:\Users\manager\AppData\Local\Temp\{ff8d5642-a119-4dfd-bf71-b8f8c7ed0617}\.be\Setup.exe'
> > > to: 'C:\ProgramData\Package
> > > Cache\{ff8d5642-a119-4dfd-bf71-b8f8c7ed0617}\Setup.exe'
> > > > > [02CC:0654][2013-05-03T19:00:23]e000: Error 0x80070002: Failed to
> > > cache bundle from:
> > >
> 'C:\Users\manager\AppData\Local\Temp\{ff8d5642-a119-4dfd-bf71-b8f8c7ed0617}\.be\Setup.exe'
> > > to 'C:\ProgramData\Package
> > > Cache\{ff8d5642-a119-4dfd-bf71-b8f8c7ed0617}\Setup.exe'
> > > > > [02CC:0654][2013-05-03T19:00:23]e000: Error 0x80070002: Failed to
> > > cache bundle from path:
> > >
> C:\Users\manager\AppData\Local\Temp\{ff8d5642-a119-4dfd-bf71-b8f8c7ed0617}\.be\Setup.exe
> > > > > [02CC:0654][2013-05-03T19:00:23]e000: Error 0x80070002: Failed to
> > > begin registration session.
> > > > > [063C:11BC][2013-05-03T19:00:23]e000: Error 0x80070002: Failed to
> > > begin registration session in per-machine process.
> > > > > [063C:11BC][2013-05-03T19:00:23]e000: Error 0x80070002: Failed to
> > > register bundle.
> > > > > [063C:11BC][2013-05-03T19:00:23]i399: Apply complete, result:
> > > 0x80070002, restart: None, ba requested restart: No
> > > > >
> > >
> ------------------------------------------------------------------------------
> > > > > Get 100% visibility into Java/.NET code with AppDynamics Lite
> > > > > It's a free troubleshooting tool designed for production
> > > > > Get down to code-level detail for bottlenecks, with <2% overhead.
> > > > > Download for free and get started troubleshooting in minutes.
> > > > > http://p.sf.net/sfu/appdyn_d2d_ap2
> > > > > _______________________________________________
> > > > > WiX-users mailing list
> > > > > WiX-users@lists.sourceforge.net
> > > > > https://lists.sourceforge.net/lists/listinfo/wix-users
> > > >
> > > >
> > >
> ------------------------------------------------------------------------------
> > > > Get 100% visibility into Java/.NET code with AppDynamics Lite
> > > > It's a free troubleshooting tool designed for production
> > > > Get down to code-level detail for bottlenecks, with <2% overhead.
> > > > Download for free and get started troubleshooting in minutes.
> > > > http://p.sf.net/sfu/appdyn_d2d_ap2
> > > > _______________________________________________
> > > > WiX-users mailing list
> > > > WiX-users@lists.sourceforge.net
> > > > https://lists.sourceforge.net/lists/listinfo/wix-users
> > >
> > >
> > >
> ------------------------------------------------------------------------------
> > > Get 100% visibility into Java/.NET code with AppDynamics Lite
> > > It's a free troubleshooting tool designed for production
> > > Get down to code-level detail for bottlenecks, with <2% overhead.
> > > Download for free and get started troubleshooting in minutes.
> > > http://p.sf.net/sfu/appdyn_d2d_ap2
> > > _______________________________________________
> > > WiX-users mailing list
> > > WiX-users@lists.sourceforge.net
> > > https://lists.sourceforge.net/lists/listinfo/wix-users
> > >
> >
> >
> >
> > --
> > "They may forget what you said but they will never forget how you made
> them
> > feel." -- Anonymous
> >
> ------------------------------------------------------------------------------
> > Introducing AppDynamics Lite, a free troubleshooting tool for Java/.NET
> > Get 100% visibility into your production application - at no cost.
> > Code-level diagnostics for performance bottlenecks with <2% overhead
> > Download for free and get started troubleshooting in minutes.
> > http://p.sf.net/sfu/appdyn_d2d_ap1
> > _______________________________________________
> > WiX-users mailing list
> > WiX-users@lists.sourceforge.net
> > https://lists.sourceforge.net/lists/listinfo/wix-users
>
>
> ------------------------------------------------------------------------------
> Learn Graph Databases - Download FREE O'Reilly Book
> "Graph Databases" is the definitive new guide to graph databases and
> their applications. This 200-page book is written by three acclaimed
> leaders in the field. The early access version is available now.
> Download your free book today! http://p.sf.net/sfu/neotech_d2d_may
> _______________________________________________
> WiX-users mailing list
> WiX-users@lists.sourceforge.net
> https://lists.sourceforge.net/lists/listinfo/wix-users
>
>
------------------------------------------------------------------------------
Learn Graph Databases - Download FREE O'Reilly Book
"Graph Databases" is the definitive new guide to graph databases and
their applications. This 200-page book is written by three acclaimed
leaders in the field. The early access version is available now.
Download your free book today! http://p.sf.net/sfu/neotech_d2d_may
_______________________________________________
WiX-users mailing list
WiX-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/wix-users
