I solved the issue, I reflected the ServiceInstaller class in System.ServiceProcess, I saw that it has an EventLogInstaller class that registers an event log for the service.
I added this to the service's component <util:EventSource Log="TestService" Name="TestService - [SERVICENAME]" EventMessageFile="[NETFRAMEWORK40CLIENTINSTALLROOTDIR64]EventLogMessages.dll" /> That solved the issue, thanks folks :) Christoffel -----Original Message----- From: Christoffel le Roux [mailto:christoffe...@flowcentric.com] Sent: 25 July 2013 12:07 PM To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] ServiceInstaller custom local user The service implements a timer that is supposed to keep the service alive and should not stop due to no activity. -----Original Message----- From: Christoffel le Roux [mailto:christoffe...@flowcentric.com] Sent: 25 July 2013 09:36 AM To: General discussion for Windows Installer XML toolset. Subject: [WiX-users] ServiceInstaller custom local user Hi have a very peculiar issue. I'm install a windows service using the following wix code <!- Service Install Components --> <Component Id="cmp2F9C5C2CDF330B0C3E022984E1A3936C" Guid="*"> <File Id="filF81304C2C5868102C7E97E9A5C61A95E" KeyPath="yes" Source="$(var.BinariesBuildOutputPath)\TestService .exe" /> <ServiceInstall Id="TestServiceServiceInstall" Name="TestService - [SERVICENAME]" DisplayName=" TestService - [SERVICENAME]" Type="ownProcess" Interactive="no" Start="auto" Vital="yes" ErrorControl="normal" Description="This is a test service" Account="[SERVICEACCOUNT]" Password="[SERVICEACCOUNTPASSWORD]" xmlns:wix="http://schemas.microsoft.com/wix/2006/wi"; /> <ServiceControl Id=" TestServiceServiceControl" Name="TestService - [SERVICENAME]" Stop="both" Remove="uninstall" Wait="yes" xmlns:wix="http://schemas.microsoft.com/wix/2006/wi"; /> </Component> <!--Log On As Service--> <Component Id="LogOnAsServiceComponent" Directory="BINARIESDIRECTORY" Guid="273B0B31-3D44-4D62-A6D5-BDF3A9CC607F" MultiInstance="yes"> <Condition><![CDATA[NOT Installed AND SERVICEACCOUNT <> "LocalSystem" AND SERVICEACCOUNT <> "NT AUTHORITY\LOCAL SERVICE" AND SERVICEACCOUNT <> "NT AUTHORITY\NETWORK SERVICE"]]></Condition> <CreateFolder></CreateFolder> <util:User Id="UpdateUserLogonAsService" UpdateIfExists="yes" CreateUser="no" Name="[SERVICEACCOUNT]" LogonAsService="yes"> </util:User> </Component> <!--Register the User to allow access to RSA Key to be able to decrypt the encrypted the service's configuration file --> <SetProperty Id="RegisterForRSAKey" Before="RegisterForRSAKey" Sequence="execute" Value=""[WindowsFolder]Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe" -pa "NetFrameworkConfigurationKey" "[SERVICEACCOUNT]"" /> <CustomAction Id="RegisterForRSAKey" BinaryKey="WixCA" DllEntry="CAQuietExec" Execute="deferred" Impersonate="yes" Return='check'> </CustomAction> The service gets installed using a custom local windows account not LocalSystem, The logon as service does get set. But... If I try to start the service after installation the, service starts and stops automatically. If I then add the custom local account to the local administrators group and then remove it again and then start the service the service starts. Also what I tried after installing the service, is to change the service account to local system, start the service which start fine, and then change the service account back to the local system account, the service starts. I'm baffled on what can cause the service not to start right after it being installed. My next option was to lose the wix service installer, and use installutil custom actions to install the service, which I tested using the exact same parameters with no problem, but I don't really want to go that route if wix has the option for installing services. Please help to get this service started. Thanks in advance. Christoffel This information is intended only for the person or entity to which it is addressed and may contain private, confidential, proprietary and/or privileged material and may be subject to confidentiality agreements. Any review, retransmission, dissemination, or any other use of or taking of any action in reliance upon this information, by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from all storage media. FlowCentric is neither liable for proper, complete transmission of the information contained in this communication, any delay in its receipt or that the mail is virus-free. ------------------------------------------------------------------------------ See everything from the browser to the database with AppDynamics Get end-to-end visibility with application monitoring from AppDynamics Isolate bottlenecks and diagnose root cause in seconds. 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Any review, retransmission, dissemination, or any other use of or taking of any action in reliance upon this information, by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from all storage media. FlowCentric is neither liable for proper, complete transmission of the information contained in this communication, any delay in its receipt or that the mail is virus-free. ------------------------------------------------------------------------------ See everything from the browser to the database with AppDynamics Get end-to-end visibility with application monitoring from AppDynamics Isolate bottlenecks and diagnose root cause in seconds. 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