The database being referred to is probably the MSI itself. Problems with RemoveFolder usually occur when the property is not defined soon enough. It must be defined before the RemoveFolders standard action runs.
What does your authoring look like? Are you using a property? -- John Merryweather Cooper Senior Software Engineer | Enterprise Service Applications | Continuing Development Jack Henry & Associates, Inc.® | Lenexa, KS 66214 | Ext: 431050 |jocoo...@jackhenry.com -----Original Message----- From: Sascha Sertel [mailto:sascha.ser...@gmail.com] Sent: Friday, September 5, 2014 1:31 PM To: General discussion about the WiX toolset. Subject: Re: [WiX-users] Issue with RemoveFolder and Error 2911 Config.msi No, there is no database involved in the installer. I get that the error isn't really about the Config.msi directory, but I don't know how to solve this. As I said, my changes that caused this failure are trivial, a new directory and matching RemoveFolder entry, neither of which should cause this? // Sascha On Fri, Sep 5, 2014 at 7:28 AM, Carter Young <ecyo...@grandecom.net> wrote: > Message 1: > Error 2228 = Database: [2]. Unknown table '[3]' in SQL query: [4]. > Error 2911 = Could not remove the folder [2]. > > Message 2: > Error 2318 = File does not exist: [2]. > > Did you happen to add a Database Table in your update. I can't tell > if Message 1 is coming from the Installer Tables or from your > Application. > > Config.msi as a folder cannot be removed as a whole as it contains > copies of MSI's installed on your system. You must remove the > individual msi's not the folder. This usually indicates that the > uninstall/upgrade process cannot find the name of the msi to uninstall > or upgrade. > > And Save the following link to your Programmer's Toolbox: > http://msdn.microsoft.com/en-us/library/aa372835(v=vs.85).aspx > > > Quoting Sascha Sertel <sascha.ser...@gmail.com>: > > > I ran into a weird issue that I can't seem to figure out, hopefully > someone > > has an idea. > > > > My issue happens only when doing a minor upgrade from an older > > version > to a > > newer version of my product. The failure lines from the log look > > like > this: > > > > MSI (s) (1C:3C) [23:17:21:084]: Note: 1: 2228 2: 3: Error 4: SELECT > > `Message` FROM `Error` WHERE `Error` = 2911 > > DEBUG: Error 2911: Could not remove the folder C:\Config.Msi\. > > MSI (s) (1C:3C) [23:17:21:084]: Note: 1: 2318 2: > > The installer has encountered an unexpected error installing this > package. > > This may indicate a problem with this package. The error code is 2911. > The > > arguments are: C:\Config.Msi\, , > > > > There was a change to the wxs between those two versions, and if I > > undo > the > > change then upgrade works fine again. However, I cannot figure out > > how to get it so the upgrade works fine with the change. Fresh > > install works > fine > > with the change, it's only upgrade that fails. > > > > The change is pretty trivial: I added a Directory entry to the list > > of directories, and a corresponding Component with RemoveFolder > > entry. There was another directory on the same level already for > > which I did the exact same thing, so it's basically just copy and > > paste and changing the directory identifier. Note that the directory > > I added is actually created by the app already (also in the lower > > version), I only added it so my custom action can blow the directory away > > during uninstall. > > > > The closest match to my issue that I could find is this one: > > > http://stackoverflow.com/questions/21242963/wix-installer-uninstalls-b > ut-not-installs-if-previous-version-is-installed > > > > I also have a custom action but it is only run at uninstall. The log > > clearly shows that the action was not run because its condition > > evaluated to false. > > > > Any ideas what might be going on here? > > > > // Sascha > > > ---------------------------------------------------------------------- > -------- > > Slashdot TV. > > Video for Nerds. Stuff that matters. > > http://tv.slashdot.org/ > > _______________________________________________ > > WiX-users mailing list > > WiX-users@lists.sourceforge.net > > https://lists.sourceforge.net/lists/listinfo/wix-users > > > > > > > > > > ---------------------------------------------------------------------- > -------- > Slashdot TV. > Video for Nerds. Stuff that matters. > http://tv.slashdot.org/ > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > ------------------------------------------------------------------------------ Slashdot TV. Video for Nerds. Stuff that matters. http://tv.slashdot.org/ _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users NOTICE: This electronic mail message and any files transmitted with it are intended exclusively for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged information. Any unauthorized review, use, printing, saving, copying, disclosure or distribution is strictly prohibited. If you have received this message in error, please immediately advise the sender by reply email and delete all copies. ------------------------------------------------------------------------------ Slashdot TV. Video for Nerds. Stuff that matters. http://tv.slashdot.org/ _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
