A few things to check:
- does the user's profile print anything to stdout or stderr during login?
- does the user have access to /tmp/.x2go-hbs (check ownership/permissions)
- does the user have access to ~/.x2go/* (check ownership/permissions)

Uli

On Fri, Mar 20, 2020 at 1:51 PM Henrik Schmidt
<h...@informatik.uni-kiel.de> wrote:
>
> I'm using x2go server 4.0.1.20 with nxagent 3.5.0.32 on OpenSuse tumbleweed.
>
> I login with x2go client 4.1.2.2 on Windows 10.
>
> With User 'B' I can connect fine and the XCFE seesion is started properly.
>
> With User 'A' I get an error on the client:
> "The remote proxy closed the connection while negotiating the session.
> This may be due to wrong authentication credentials passed to the server."
>
> On the server the session.log is:
>
> Info: Agent running with pid '17266'.
> Session: Starting session at 'Fri Mar 20 13:38:52 2020'.
> Info: Proxy running in server mode with pid '17266'.
> Info: Waiting for connection from 'localhost' on port '30958'.
> Info: Aborting the procedure due to signal '1'.
> Error: Aborting session with 'Unable to open display
> 'nx/nx,options=/tmp/.x2go-hbs/C-hbs-58-15
> 84707931_stDXFCE_dp32/options:58''.
> Session: Aborting session at 'Fri Mar 20 13:39:52 2020'.
> Session: Session aborted at 'Fri Mar 20 13:39:52 2020'.
>
> Both user use the identical x2go session settings on the client and I
> tried both passwort and ssh key authentication for user 'A'.
> The password is working fine as I can login as user 'A' with a ssh
> client (Bitvise).
> What are possible causes that the two users behave diffently? I tried
> identical .profile files for both users but this did not help.
>
> Any tips? Thanks
>
> Henrik
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