I had a user with a simular problem. Half my fault and half his. Ok it was my fault ; )
He simply had the wrong address and I didn't setup the server to check to see if the destination exsisted for relayed messages. So the email just spun around in the server until it gave up. ----- Original Message ----- From: "Davide Libenzi" <[EMAIL PROTECTED]> To: "XMail mailing list" <[EMAIL PROTECTED]> Sent: Thursday, January 31, 2002 11:09 AM Subject: [xmail] Re: random bounces > On Thu, 31 Jan 2002, Dave Palmer wrote: > > > hello, > > Okay... i'm almost ready to throw this thing out the window... too bad its > > only a second floor... anyway... one of our users has been trying to send a > > message with an attachment to someone with a compuserve address and another > > with some other address (this is probably *not* relevant). > > > > anyway, our user keeps getting their messages bounced back with the famous > > "The maximum number of tentatives has been reached" message. > > I do not have the time (as I am rather busy doing real work) to sort through > > the few hundred spool directories (this is where the frustration comes in) > > looking through each slog file hoping to find something useful. > > > > So, anyone (not Davide... please... i know you'll just tell me to look > > through the slog files... and like I said... no time for that) have any clue > > as to why the scenerio I described is happening? > > > > its only happening with this one user, and everyone else account is working > > fine... its just this user happens to be the bean counter and needs to send > > out invoices... so its my ass right now. > > It's difficult to answer without sufficent informations. 2000 reasons > could trigger this : > > 1) your IP is listed by some black list that compuserve uses > > 2) the email address of your account is listed in some spam list > > 3) compuserve has filter rejection on attachments ( or virus ) > > 4) your IP does not have a RDNS resolution and compuserve uses this kind > of protection > > 5) network problems on compuserve <-> your network > > Usually 1, 2 and 3 should give out ( in theory ) a 5xx class response that > will make XMail to stop sending soon and you should never receive the > message about the maximum number of delivery attempts. > So 4 or 5 are the most probable for me, but it's only a guess w/out slog > dumps. > > > > > - Davide > > > - > To unsubscribe from this list: send the line "unsubscribe xmail" in > the body of a message to [EMAIL PROTECTED] > For general help: send the line "help" in the body of a message to > [EMAIL PROTECTED] > - To unsubscribe from this list: send the line "unsubscribe xmail" in the body of a message to [EMAIL PROTECTED] For general help: send the line "help" in the body of a message to [EMAIL PROTECTED]
