>Here the Google try for translation into english

>http://translate.google.com/translate?u=http%3A%2F%2Fmail.city-map.de%2Fweb
mail%2Ffaq.html&langpair=de%7Cen&hl=de&ie=UTF-8&oe=UTF-8&prev=%2Flanguage_to
ols

>Funny :D


Very Funny LOL :D

Rob :-)

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Sönke Ruempler
Sent: Wednesday, 17 May 2006 5:50 PM
To: xmail@xmailserver.org
Subject: [xmail] Re: Local delivery and smail log question


On 16.05.2006 14:52, CLEMENT Francis wrote:
> Hello XMail'ers and Davide
> 
> Our xmail server configuration : W2000 Server SP4, Xmail 1.22 W32, 
> Davide glst, Henry avfilterpd (post-data scan), and no 'runtime' av 
> scanner activated
> 
> Some customers complains about no delivery of some incoming mails to 
> our server (even if mail comes from external or local xmail accounts).
> After xmail logs checks, I found in each case a line in the smail log 
> file concerning the 'phantom' mails :
> 
> "....."       "....." "....." "[EMAIL PROTECTED]"     "[EMAIL PROTECTED]"     
> "LOCAL"
> "[EMAIL PROTECTED]"   "2006-05-16 03:46:54"
> 
> So, normally (if I understood xmail doc correctly), I can say to my 
> customer
> :
> 
> "We are sure that our server really put the mail in your mailbox, so 
> check you should check your network and pc for problems (firewall,  
> filters, av,
> .....) that can quarantine or delete the mails when you retrieve them ...."

Usually the problem is on the client side, yes ;)

We have a FAQ (german only ;( ) for our customers:

https://mail.city-map.de/webmail/faq.html

This one handles about 99% of all cases where customers run into problems.

Here the Google try for translation into english

http://translate.google.com/translate?u=http%3A%2F%2Fmail.city-map.de%2Fwebm
ail%2Ffaq.html&langpair=de%7Cen&hl=de&ie=UTF-8&oe=UTF-8&prev=%2Flanguage_too
ls

Funny :D

> But some are 'septic' and assure the problem is on our server ...
> 
> So my question is :
> 
> Does the lines put in smail log files cleary indicate that the mail 
> was really delivered (for LOCAL lines the mail was effectively written 
> in the mailbox dir, for 'REDIR' the mail was delivered to the final 
> redir email and accepted, for FWD the mail was delivered and accepted,
....) ?
> Or does smail log lines only indicate that the mail have been taken in 
> account by the smail module and put in xmail queue to deliver to the 
> real destination later ?

A SMAIL log line indicates that the mail is already dispatched and not that
it's prepared or whatever for delivery.

> A final request : It seems that there is no line in smail file 
> indicating any failure to deliver to final recipents (local or not, 
> ...), so my request is :
> Could some 'failure' lines be added in smail log when a mail can't be 
> delivered at all (on first attempt even if 'temporary', and for 
> permanent ones smtp error code returned by remote server, or if localy 
> delivered, any os reported error like no more space, failure to write, 
> ...)

No possibilty atm, you have to check the slog files in spool to get further
information about delivery state.

But maybe this would be a nice feature. Would even be easy to implement, if
you have some C knowledge ;-)


-soenke
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