>Here the Google try for translation into english >http://translate.google.com/translate?u=http%3A%2F%2Fmail.city-map.de%2Fweb mail%2Ffaq.html&langpair=de%7Cen&hl=de&ie=UTF-8&oe=UTF-8&prev=%2Flanguage_to ols
>Funny :D Very Funny LOL :D Rob :-) -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sönke Ruempler Sent: Wednesday, 17 May 2006 5:50 PM To: xmail@xmailserver.org Subject: [xmail] Re: Local delivery and smail log question On 16.05.2006 14:52, CLEMENT Francis wrote: > Hello XMail'ers and Davide > > Our xmail server configuration : W2000 Server SP4, Xmail 1.22 W32, > Davide glst, Henry avfilterpd (post-data scan), and no 'runtime' av > scanner activated > > Some customers complains about no delivery of some incoming mails to > our server (even if mail comes from external or local xmail accounts). > After xmail logs checks, I found in each case a line in the smail log > file concerning the 'phantom' mails : > > "....." "....." "....." "[EMAIL PROTECTED]" "[EMAIL PROTECTED]" > "LOCAL" > "[EMAIL PROTECTED]" "2006-05-16 03:46:54" > > So, normally (if I understood xmail doc correctly), I can say to my > customer > : > > "We are sure that our server really put the mail in your mailbox, so > check you should check your network and pc for problems (firewall, > filters, av, > .....) that can quarantine or delete the mails when you retrieve them ...." Usually the problem is on the client side, yes ;) We have a FAQ (german only ;( ) for our customers: https://mail.city-map.de/webmail/faq.html This one handles about 99% of all cases where customers run into problems. Here the Google try for translation into english http://translate.google.com/translate?u=http%3A%2F%2Fmail.city-map.de%2Fwebm ail%2Ffaq.html&langpair=de%7Cen&hl=de&ie=UTF-8&oe=UTF-8&prev=%2Flanguage_too ls Funny :D > But some are 'septic' and assure the problem is on our server ... > > So my question is : > > Does the lines put in smail log files cleary indicate that the mail > was really delivered (for LOCAL lines the mail was effectively written > in the mailbox dir, for 'REDIR' the mail was delivered to the final > redir email and accepted, for FWD the mail was delivered and accepted, ....) ? > Or does smail log lines only indicate that the mail have been taken in > account by the smail module and put in xmail queue to deliver to the > real destination later ? A SMAIL log line indicates that the mail is already dispatched and not that it's prepared or whatever for delivery. > A final request : It seems that there is no line in smail file > indicating any failure to deliver to final recipents (local or not, > ...), so my request is : > Could some 'failure' lines be added in smail log when a mail can't be > delivered at all (on first attempt even if 'temporary', and for > permanent ones smtp error code returned by remote server, or if localy > delivered, any os reported error like no more space, failure to write, > ...) No possibilty atm, you have to check the slog files in spool to get further information about delivery state. But maybe this would be a nice feature. Would even be easy to implement, if you have some C knowledge ;-) -soenke - To unsubscribe from this list: send the line "unsubscribe xmail" in the body of a message to [EMAIL PROTECTED] For general help: send the line "help" in the body of a message to [EMAIL PROTECTED] - To unsubscribe from this list: send the line "unsubscribe xmail" in the body of a message to [EMAIL PROTECTED] For general help: send the line "help" in the body of a message to [EMAIL PROTECTED]