On Tue, 16 May 2006, CLEMENT Francis wrote: > Hello XMail'ers and Davide > > Our xmail server configuration : W2000 Server SP4, Xmail 1.22 W32, Davide > glst, Henry avfilterpd (post-data scan), and no 'runtime' av scanner > activated > > Some customers complains about no delivery of some incoming mails to our > server (even if mail comes from external or local xmail accounts). > After xmail logs checks, I found in each case a line in the smail log file > concerning the 'phantom' mails : > > "....." "....." "....." "[EMAIL PROTECTED]" "[EMAIL PROTECTED]" > "LOCAL" > "[EMAIL PROTECTED]" "2006-05-16 03:46:54" > > So, normally (if I understood xmail doc correctly), I can say to my customer > : > > "We are sure that our server really put the mail in your mailbox, so check > you should check your network and pc for problems (firewall, filters, av, > .....) that can quarantine or delete the mails when you retrieve them ..." > > But some are 'septic' and assure the problem is on our server ... > > So my question is : > > Does the lines put in smail log files cleary indicate that the mail was > really delivered (for LOCAL lines the mail was effectively written in the > mailbox dir, for 'REDIR' the mail was delivered to the final redir email and > accepted, for FWD the mail was delivered and accepted, ...) ? > Or does smail log lines only indicate that the mail have been taken in > account by the smail module and put in xmail queue to deliver to the real > destination later ?
When XMail logs the LOCAL SMAIL log line, the message is in the mailbox. - Davide - To unsubscribe from this list: send the line "unsubscribe xmail" in the body of a message to [EMAIL PROTECTED] For general help: send the line "help" in the body of a message to [EMAIL PROTECTED]