On 8/10/10 4:22 PM, "Janice F. Jorgensen" <[email protected]>
wrote:

>Made new identity... I get stuck trying to figure out how
>to really move everything to the new identity...
>
>Thoughts?  Move or uninstall and reinstall.. And then how to move safely..

Re-installing Office will do nothing for database problems.

If you have an Identity that will open, you need to export your data and
import into a new Identity. I do this for clients all the time. Depending
on your corruption, it could be an easy task or take days.

How to manually move your data. (when import fails and/or you need to move
to a new Identity same version or revert to an older version)

<http://www.entourage.mvps.org/install/manual_install.html>


I never rely on the rebuild process to clear all problems. I only rebuild
when I can't open a database. I always export the data and import into a
new Identity.

-- 
Diane Ross, Microsoft Mac MVP
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>
Follow us on twitter <https://twitter.com/entouragehelp>


 
 


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