I added the service account that the service runs as to the administrator 
group... in our case it was an AD account that had to be added to all of the 
windows machines we were monitoring... however, this isn't really acceptable to 
my organization from a security stand-point... so I will continue to look at 
why the user cannot access anything... when I try connecting directly to the 
WMI provider (not through zenoss), I receive an access denied error, even 
though I granted the user remote-access through the WMI provider... so it's not 
a zenoss issue, but a Windows security issue. 
 
Zakir 

________________________________

From: [EMAIL PROTECTED] on behalf of Blok, Gary
Sent: Mon 12/18/2006 9:09 AM
To: [email protected]
Subject: [zenoss-users] RE: Zenwin - Access Denied (Durumeric, Zakir B)



"It looks as if Windows 2003 has increased security for the WMI
provider... I attempted to add additional permissions for our service
account, but to no prevail. I will continue investigating, but wanted to
let people know what I had found. This is why adding the user to
administrators solved the problem -- they have full permission to
read/write WMI...

Zakir"

- Zakir... I feel dumb asking, but what user did you add to
administrators?
Did you need to add that user to all of the servers I'm assuming?
Thanks for looking into this
Gary


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