Just wanted to let you all know that I've successfully implemented email acknowledgement using postfix, procmail and a python script I wrote. I'll create a how-to on the community site next week.
We're going to start escalating alerts to management, but nobody ever logs in to ack alerts. It's also a pain when you're on-call and you respond to alerts via iPhone/blackberry/whatever and you're not near a computer or don't have VPN. I set the from address as [EMAIL PROTECTED], in zenoss. When someone does a reply to all on the alert email, a copy of the reply is sent to the zenoss user. The zenoss user filters email body, grabs the device and event id and does the magic through zendmd. It checks event state, logs to STDOUT and all that good stuff. I'm sure there's a bunch of people interested in this one, so hang tight.... -------------------- m2f -------------------- Read this topic online here: http://community.zenoss.com/forums/viewtopic.php?p=24488#24488 -------------------- m2f -------------------- _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users
