Hey James,

Thanks for that.   Apparently my google-fu was a bit off on Friday.

-Trey

On Mon, Oct 6, 2008 at 5:54 AM, James Pulver
<[EMAIL PROTECTED]> wrote:
> I searched on this and found:
> zEventClearClasses property of the "state down" event class to specify that
> it is cleared by the "state up" event class.
>
> http://forums.zenoss.com/viewtopic.php?t=1642&highlight=event+mapping+clear
>
> --
> James Pulver
> Information Technology Area Supervisor
> LEPP Computer Group
> Cornell University
>
>
>
> g3vt wrote:
>>
>> So i'm trying to monitor a Citrix NetScaler and one of the items I'm
>> getting traps for are win vip entities go up and down.
>>
>> The device sends trap 1.3.6.1.4.1.5951.1.1.0.8 when any entity goes down,
>> and includes the entity name in the details of the trap.  The device then
>> sends trap 1.3.6.1.4.1.5951.1.1.0.9 when any entity comes back, and again
>> includes the name in the details.
>>
>> I've successfully mapped the events to eventclasses (which are entitydown
>> and entityup).  My next goal is to correlate these so an up event clears the
>> correct down event.  I've read the admin guide and understand that the
>> eventclasskey has to match for the up & down events so Zenoss knows there's
>> a sequence in place.
>>
>> Unfortunately this is where my problem arises- once I change the
>> eventclasskey to a 3rd key (as suggested in section 13 of the admin guide)
>> Zenoss stops recognizing the events and they go back to being "/Unknown"
>>
>> If anybody can give any insight into this problem, (or even better a
>> solution...) I'd *really* appreciate it.
>> Thanks in advance!
>>
>>
>>
>>
>> -------------------- m2f --------------------
>>
>> Read this topic online here:
>> http://forums.zenoss.com/viewtopic.php?p=25901#25901
>>
>> -------------------- m2f --------------------
>>
>>
>>
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