-----Original Message----- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of David Backeberg Sent: Monday, January 24, 2011 2:44 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] U-verse DTMF tuning for Zaptel
On Mon, Jan 24, 2011 at 3:37 PM, Steve Edwards <asterisk....@sedwards.com> wrote: > One of my clients is complaining that their customers that use U-verse (and > other cable providers) for telephone service cannot enter credit card > numbers reliably. > > The issue not all digits are received in my dialplan. > > The calls come in on PRI. > > It's an old 1.2 install, so the only tweak available is 'relaxdtmf.' > > Any clues on how to proceed? > > Would jumping to 1.6 help? Can you record a few calls just to confirm the problem? I've had 'dtmf issues' that really were cases of people entering data during recordings rather than at the appropriate time in the prompts. I know this is "old school" thinking, but do the users need a "beep" prompt to tell them when to start hitting their keys? -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
