You can use this site to validate your dmarc record:
https://dmarcian.com/dmarc-inspector/
It sounds like your dmarc record may be fine, but the notification email
failed the SPF and DKIM checks because it was sent by a third party
service.
Is this the Blackboard you're referring to?
https://help.blackboard.com/Community_Engagement/Administrator/Best_Practices/Messages_with_Mass_Notification/Best_Practices_Optimize_Email_Delivery
On 2019-05-09 12:55 pm, Wojtowicz, Andrew via dmarc-discuss wrote:
> I'm a newbie with dmarc. I've been playing around with some generators and I
> thought I had it setup right but found out today one of my staff members sent
> out an notification email, that uses blackboard, and it didn't go to all
> gmail and yahoo users.
>
> Saw this message in log..
>
> SMTP error from remote mail server after pipelined end of data: 550-5.7.1
> Unauthenticated email from _(My domain)_ is not accepted due to\n550-5.7.1
> domain's DMARC policy. Please contact the administrator of\n550-5.7.1 _(My
> Domain)_ domain if this was a legitimate mail. Please visit\n550-5.7.1
> https://support.google.com/mail/answer/2451690 [1] to learn about the\n550
> 5.7.1 DMARC initiative. z37si617489qvc.90 - gsmtp
>
> Where can I get some help on setting up the correct dmarc dns setting?
>
> Thank you
>
> Andrew Wojtowicz
>
> Network Engineer
>
> Tenafly Public Schools
>
> 500 Tenafly Rd
>
> Tenafly, NJ 07670
>
> Work - (201) 816-4555
>
> Cell - (201) 563-9661
>
> Email - awojtow...@tenafly.k12.nj.us
>
> _NOTICE: This email message, including any attachment(s), is for the sole use
> of the intended recipient and may contain confidential and privileged
> information. Any unauthorized review, use, disclosure or distribution is
> prohibited. If you are not the intended recipient, please contact the sender
> by reply email and destroy all copies of the original message. _
> _______________________________________________
> dmarc-discuss mailing list
> dmarc-discuss@dmarc.org
> http://www.dmarc.org/mailman/listinfo/dmarc-discuss
>
> NOTE: Participating in this list means you agree to the DMARC Note Well terms
> (http://www.dmarc.org/note_well.html)
Links:
------
[1] https://support.google.com/mail/answer/2451690
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