You do seem to have very strong opinions about open-source, and demand very
high standards. Would you care to tell us how many open-source projects
have you created or at least been an active developer in?


On Wed, Oct 23, 2013 at 1:41 PM, Ken Springer <snowsh...@q.com> wrote:

> I do, but that's no excuse for being nonprofessional in what you are
> trying to do.  Adding features while ignoring bugs is nonprofessional.
>
> I do have some "free" software installed, some open source, some not. But
> I get updates and bug fixes from the "free" software, not so much from the
> open source software in the way of bug fixes.
>
>
> On 10/23/13 10:50 AM, Ernesto Posse wrote:
>
>> You do understand that a lot of open-source software, including LyX, is
>> developed by *volunteers*, do you?
>>
>>
>> On Wed, Oct 23, 2013 at 12:33 PM, Ken Springer <snowsh...@q.com
>> <mailto:snowsh...@q.com>> wrote:
>>
>>     On 10/22/13 10:19 PM, Richard Talley wrote:
>>
>>         I originally picked up on LyX because I needed to produce some
>>         technical
>>         manuals quickly that looked good to management and that didn't
>>         make me
>>         deal with the WYSIWYG nightmares of Word and its ilk.
>>
>>         LyX really came through for me.
>>
>>         Now I'm helping a friend apply to graduate school. I used the
>>         KOMA-script v. 2 letter class to typeset his letter of intent.
>>         Looks good!
>>
>>         Now on to the résumé. Let's see what's available. ModernCV looks
>>         good,
>>         under development for seven years.
>>
>>         Except it won't accept last names much longer than the author's
>> name
>>         without hyphenation. Searching produces lot's of hacks to deal
>>         with this.
>>
>>         Run the example that comes with LyX. Note in example says, 'The
>>         moderncv
>>         class offers lots of customization possibilities; some are
>>         explained in
>>         the preamble of this document; for more information look at the
>>         documentation of the LaTeX-package moderncv.'
>>
>>         Yeah, right. The README for moderncv is very short and includes
>>         this:
>>         'Until a decent manual is written, you can always look in the
>>         "examples"
>>         directory for some examples. Documents can be compiled into dvi,
>>         ps or pdf.'
>>
>>         The example LyX file points to documentation that doesn't actually
>>         exist. There is no 'more information'. Nothing is explained.
>>         Seven years
>>         of development and there's nothing that Aunt Tillie can use.
>>
>>         I know what I'm going to hear, 'Do it yourself', 'That's how
>>         open source
>>         works'. I agree. Perhaps I'll find the time to work on the
>>         documentation. In the meantime, I need to produce a document
>>         NOW, not
>>         work on the documentation for the tool to produce the document.
>>
>>         Lesson: Please don't point to ghost documentation. If you have
>>         the time
>>         to produce something that you expect people to use, you need to
>>         make the
>>         time to explain how to use it.
>>
>>         (Disclaimer: this doesn't apply to LyX itself, which is richly
>>         documented. Just to accessories to LyX and to open source
>>         generally.)
>>
>>         -- Rich
>>
>>
>>     To all, what I'm about to write doesn't specifically to LyX, but as
>>     in Rich's disclaimer, it applies to the open source community in
>>     general.
>>
>>     I totally understand Rich's frustrations, although he clearly states
>>     his comments about the ModernCV site do not apply to LyX.
>>
>>
>>     When I bought this Mac, it was more than I should have spent.  I got
>>     into the open source programs, and encouraged others to do so.
>>
>>     I no longer encourage others to use it.  Myself, I'm slowly moving
>>     back to commercial software.  A fair question is, why?
>>
>>     There's no universal answer to the question.  I'll just do some
>>     quick comments, and leave it at that.
>>
>>     1.  Web pages make claims as to the abilities to do a job.  But the
>>     software is buggy, or some features just don't work.
>>
>>     2.  Some pages ask you to become involved, and file bugs.  You do,
>>     and I did.  But, after a year and a half, the bugs are not even
>>     assigned to anyone, much less fixed.  One bug was assigned for
>>     awhile, but the assignment has been removed.  Both are classed as
>>     minor.  Well...  They aren't minor to me!!  If the developers
>>     don't/won't fix it, then:
>>
>>              a.  Why would I use the program?
>>              b.  Why would I recommend the program?
>>
>>     The program I filed the bugs with is one that wishes to take on a
>>     commercial program in the marketplace.  And they add new features,
>>     some of which are inevitable buggy.  But the attitude exhibited by
>>     not fixing existing bugs is very unprofessional.  If you are a
>>     business, with competition, you want tools that work, not tools you
>>     spend a lot of time finding work arounds.
>>
>>     3.  When the new version comes out, and the developers have broken
>>     something, they say it's a "regression".  Oh, BS!!  That's just
>>     political spin for not saying they screwed up and didn't catch it.
>>       I would appreciate the pure honesty of admitting a mistake than
>>     political spin.
>>
>>     4.  My impression is, for most open source software I've tried over
>>     a period of time, the quality assurance/testing program to look for
>>     and find bugs is seriously flawed.  Some bugs are blatant, and I ask
>>     myself, "How did they miss that?"
>>
>>
>>
>>     So, the open source community, as a whole, has lost a supporter.
>>       And they have a long, long way to go if they want me to recommend
>>     them.
>>
>>     That being said, I've started a small writing project, for fun for
>>     now.  Part of the writing will be done in a commercial program.  I
>>     will give LyX a try, 2.06 is installed, but haven't had time to
>>     start using it.
>>
>>
>>     --
>>     Ken
>>
>>     Mac OS X 10.8.5
>>     Firefox 24.0
>>     Thunderbird 17.0.8
>>     LibreOffice 4.1.1.2
>>
>>
>>
>>
>> --
>> Ernesto Posse
>>
>> Modelling and Analysis in Software Engineering
>> School of Computing
>> Queen's University - Kingston, Ontario, Canada
>>
>
>
> --
> Ken
>
> Mac OS X 10.8.5
> Firefox 24.0
> Thunderbird 17.0.8
> LibreOffice 4.1.1.2
>
>


-- 
Ernesto Posse

Modelling and Analysis in Software Engineering
School of Computing
Queen's University - Kingston, Ontario, Canada

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