thank you for your answer but, as I said before, both users ‘otrs’ and ‘apache’ can write a file in that location via the command line.
Any other idea? Kind regards, Juan Clavero De: Leonardo Certuche [mailto:leonardo.certu...@itconsultores.com.co] Enviado el: miércoles, 25 de mayo de 2016 14:26 Para: User questions and discussions about OTRS. <otrs@otrs.org> Asunto: Re: [otrs] can't write temp files on CentOS Hello Probably "Step 7: File Permissions" from https://otrs.github.io/doc/manual/admin/4.0/en/html/manual-installation-of-otrs.html can help you solve your issue
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