Hi Juan, You're welcome. :) I had this issue sometimes.
Best Regards, Mikey van der Worp - Mikey van der Worp<https://www.linkedin.com/profile/view?id=182619557> System Engineer Utelisys Communications B.V. Trinity Buildings Tower A, 7th floor Pietersbergweg 15 1105 BM Amsterdam T +31 (0) 20 561 8010 F +31 (0) 20 561 8021 LinkedIn<https://www.linkedin.com/company/utelisys-communications-b.v./> - Facebook<https://www.facebook.com/utelisyscommunications> <http://www.utelisys.com/>www.utelisys.com<http://www.utelisys.com> – <https://www.utelisys.com/> https://www.utelisys.com/ On 05/27/2016 08:20 AM, Juan Manuel Clavero Almirón wrote: Thank you, Mike and Yves, you were right, it was SELinux. Kind regards, Juan Clavero De: Vogl, Yves [mailto:yves.v...@adesso.de] Enviado el: jueves, 26 de mayo de 2016 15:15 Para: User questions and discussions about OTRS. <otrs@otrs.org><mailto:otrs@otrs.org> Asunto: Re: [otrs] can't write temp files on CentOS Hi, what does "getenforce" say? You cannot verify that SELinux doesn't cause the issue by trying to write a file to /tmp with the specific user. SELinux is more complex than this - trust us. Cheers, Yves Am 26.05.2016 um 14:13 schrieb Juan Manuel Clavero Almirón <juanm.clav...@ibsalut.es<mailto:juanm.clav...@ibsalut.es>>: thank you for your answer but, as I said before, both users ‘otrs’ and ‘apache’ can write a file in that location via the command line. Any other idea? Kind regards, Juan Clavero De: Leonardo Certuche [mailto:leonardo.certu...@itconsultores.com.co] Enviado el: miércoles, 25 de mayo de 2016 14:26 Para: User questions and discussions about OTRS. <otrs@otrs.org<mailto:otrs@otrs.org>> Asunto: Re: [otrs] can't write temp files on CentOS Hello Probably "Step 7: File Permissions" from https://otrs.github.io/doc/manual/admin/4.0/en/html/manual-installation-of-otrs.html can help you solve your issue --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: <http://otrs.org/> http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ------------------------------------------------------- >>> business. people. technology. <<< ------------------------------------------------------- adesso AG mit Sitz in Dortmund Vorstand: Michael Kenfenheuer (Vors.), Christoph Junge, Andreas Prenneis Vorsitzender des Aufsichtsrates: Prof. Dr. Volker Gruhn Amtsgericht Dortmund HRB 20663 [https://www.adesso.de/media/layout_neu/header/banner_itk.jpg]<https://www.aaajobs.de/de/atmosphaere/adesso_ist_deutschlands_bester_arbeitgeber.html?utm_source=Signatur&utm_medium=Banner%20E-Mail&utm_campaign=GPTW>
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