Try to disable selinux maybe. Don't know if this also secures the /tmp dir.
edit /etc/selinux/config set: SELINUX=disabled save.... either reboot or: echo 0 > /selinux/enforce try if that works. Mikey van der Worp<https://www.linkedin.com/profile/view?id=182619557> System Engineer Utelisys Communications B.V. Trinity Buildings Tower A, 7th floor Pietersbergweg 15 1105 BM Amsterdam M +31 (0) 62 942 2052 T +31 (0) 20 561 8010 F +31 (0) 20 561 8021 LinkedIn<https://www.linkedin.com/company/utelisys-communications-b.v./> - Facebook<https://www.facebook.com/utelisyscommunications> <http://www.utelisys.com/>www.utelisys.com<http://www.utelisys.com> – <https://www.utelisys.com/> https://www.utelisys.com/ On 05/26/2016 02:13 PM, Juan Manuel Clavero Almirón wrote: thank you for your answer but, as I said before, both users ‘otrs’ and ‘apache’ can write a file in that location via the command line. Any other idea? Kind regards, Juan Clavero De: Leonardo Certuche [mailto:leonardo.certu...@itconsultores.com.co] Enviado el: miércoles, 25 de mayo de 2016 14:26 Para: User questions and discussions about OTRS. <otrs@otrs.org><mailto:otrs@otrs.org> Asunto: Re: [otrs] can't write temp files on CentOS Hello Probably "Step 7: File Permissions" from https://otrs.github.io/doc/manual/admin/4.0/en/html/manual-installation-of-otrs.html can help you solve your issue
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