Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-24 Thread John Ralls
David, Having a 25-1-22.gnucash.LCK.gcm suggests that you might have tried to open 25-1-22.gnucash.LCK instead of 25-1-22.gnucash at some point. That obviously won't work as there's nothing in a lock file. You might also have a 25-1-22.gnucash.LCK.LCK in the folder with your book file. You

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-24 Thread (Alan) David Smith
Hello John, I have spotted 2 files named: David Smith Money Final 25-1-22.gnucash.LCK.gcm David Smith Money Final 25-1-22.gnucash.gcm I have transferred both to bin. One is a LCK file. Gnucash is now opening as normal. Does it matter that one is a LCK file? Thank you for this. Regards,

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-24 Thread John Ralls
David, > On Sep 17, 2023, at 6:32 AM, (Alan) David Smith > wrote: > > Exception Type:EXC_BAD_ACCESS (SIGSEGV) > Exception Codes: KERN_INVALID_ADDRESS at 0x0039 > Exception Codes: 0x0001, 0x0039 > [snip] > Thread 0 Crashed:: Dispatch

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-24 Thread John Ralls
log.conf is not necessary to generate trace files. If it was GnuCash would automatically create a default. David may still be misled by the typos in my earlier message. Ken Farley corrected them. The tracefile can be found via Terminal with $TMPDIR/gnucash.trace. One can redirect it to

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-24 Thread Jediator
David, You need to create the log.conf file manually first on your Mac to enable tracing.  Please see this thread for details (https://lists.gnucash.org/pipermail/gnucash-user/2023-September/108759.html). Are you using the default sqlite as the GC database?  The error message of "procedure

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-24 Thread (Alan) David Smith
I have tried this. Thank you very much for your help but there is still no trace file visible anywhere. May be version 5.4 will work on my Apple when available, otherwise it looks as though GNUCash has permanently stopped working on my apple computer. Regards, David On 17/09/2023, 17:13,

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-17 Thread Ken Farley
Read very carefully the steps I listed. They differ in two key respects from the things you were told before: (a) The command to run is "/Applications/Gnu..." NOT "/Application/Gnu..." (b) The trace file is NOT in $TEMPDIR/gnucash.trace, but in $TMPDIR/gnucash.trace. Typos were made in

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-17 Thread Adrien Monteleone
Note, the tracefile gets overwritten when you start GnuCash. So if you start it, then it crashes or you exit, at that point is when you try to obtain the tracefile, and *before* you launch GnuCash again. Do a search on wiki.gnucash.org for 'tracefile' for any other details/info. Regards,

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-17 Thread (Alan) David Smith
There is still no trace file. But you now have crash report. On 17/09/2023, 15:13, "gnucash-user on behalf of Ken Farley" wrote: I think you might be missing some of the steps you were asked to perform, so here they are: (1) Run Gnucash while telling it to save a trace file.

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-17 Thread Ken Farley
I think you might be missing some of the steps you were asked to perform, so here they are: (1) Run Gnucash while telling it to save a trace file. This file lists all the actions of the program. This is done with the command (on MacOS): /Applications/Gnucash.app/Contents/MacOS/Gnucash

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-17 Thread (Alan) David Smith
I may have already sent this message but I cannot see anything in my sent box. I had a holiday last week so I am resuming from a week ago. I  could not find the trace report after repeated attempts. I have no found a crash report which I hope may help resolve the matter: Crashed

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-10 Thread john
> On Sep 10, 2023, at 04:30, (Alan) David Smith > wrote: > I may have misinterpreted your instructions: [snip] > alandavidsmith@Alans-MacBook-Pro ~ % $TMPDIR/gnucash.trace > zsh: permission denied: > /var/folders/4z/9_58dccx62533wcvwb6t4jmcgn/T//gnucash.trace >

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-10 Thread (Alan) David Smith
n of Ventura. This has made no difference. I have checked the Apple >> permissions - again there is nothing obvious. >> >> Regards, >> >> David >> >> -Original Message- >> From: gnucash-user >&g

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-09 Thread John Ralls
nce. I have checked the Apple >> permissions - again there is nothing obvious. >> >> Regards, >> >> David >> >> -Original Message- >> From: gnucash-user >> On Behalf Of >> G R Hewitt >> Sent: Saturday, September 9,

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-09 Thread (Alan) David Smith
ple > permissions - again there is nothing obvious. > > Regards, > > David > > -Original Message- > From: gnucash-user > On Behalf Of > G R Hewitt > Sent: Saturday, September 9, 2023 2:57 PM > To: (Alan) David Smi

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-09 Thread john
Sent: Saturday, September 9, 2023 2:57 PM > To: (Alan) David Smith ; GnuCash User List > > Subject: Re: [GNC] Gnu Cash stopped working 2 days ago. > > Hi Alan, > Has the MacOS been recently updated? This may have broken something or > other. > > You might try getting a

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-09 Thread smith54
-Original Message- From: gnucash-user On Behalf Of G R Hewitt Sent: Saturday, September 9, 2023 2:57 PM To: (Alan) David Smith ; GnuCash User List Subject: Re: [GNC] Gnu Cash stopped working 2 days ago. Hi Alan, Has the MacOS been recently updated? This may have broken something or other

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-09 Thread G R Hewitt
Hi Alan, Has the MacOS been recently updated? This may have broken something or other. You might try getting a fresh installation of GnuCash and installing it, or you could use Time Machine and go back a couple of days and restore just the program file. If none of those work I'd look at the

[GNC] Gnu Cash stopped working 2 days ago.

2023-09-09 Thread (Alan) David Smith via gnucash-user
Hello everyone, I am using MacBook Pro M! And my Gnu Cash has suddenly stopped opening. It looks was though it is opening up normally and then just switches off. Does anyone no why - It does not make sense to me. Regards, David Smith 54 Pryme Street Anlaby, HU10 6SH.