,
or the Postscript spot color all.
Gene Kim-Eng
--- Original Message ---
On 8/5/2010 10:09 PM Sue Heim wrote:
You want to use CMYK (as a reference) and tell them that the K (black) is
100% saturation. (CMYK in this case is 0,0,0,100
be to get reviews from the experienced readers, and after
incorporating the results of those reviews, test what I think is the release
candidate for the document on inexperienced ones to see if they can actually use
the manual to install and run the product.
Gene Kim-Eng
- Original Message
Bite the bullet and renumber the figures and references. Then go home and curse
the person who decided to use Quark for this kind of document.
Gene Kim-Eng
- Original Message -
From: Danny G. digitaldanny...@yahoo.com
I'm working on an 80 page book containing 40 figures
your coworkers by their collars and make them work with you whether they
respect you or not. And sometimes you just have to go out and find yourself a
new set of coworkers.
Gene Kim-Eng
- Original Message -
From: raj nair raj_gree...@hotmail.com
At times, I wonder why technical writers
settings
I had previously suggested to Kevin and got a
130Mb PDF. It all comes down to whether you're
creating a file for online viewing, maximum quality
printing or somewhere in between. There is no one
setting that will produce optimum results for both
purposes.
Gene Kim-Eng
-Original
before. Nothing new
in medicine ever moves safely into tried and true
for the rest of us without them.
Gene Kim-Eng
- Original Message -
From: McLauchlan, Kevin [EMAIL PROTECTED]
Let the rich be the guinea-pigs for high prices, then adopt what
shakes
out, once the window of tried
on that
will go to providing the basics to those who don't have
any is akin to believing that money a company doesn't
spend on technical writers will go toward creating a
more intuitively designed product that will make up
for the lack of documents.
Gene Kim-Eng
- Original Message -
From
not replace commitment to the control and
management of data, they merely support it and provide
a standardized means of demonstrating it.
Gene Kim-Eng
- Original Message -
From: Dick Margulis [EMAIL PROTECTED]
Conversely, if the culture of the company is such that people understand
comprehension to
be gotten from spending all of that time with TV and
video games.
Gene Kim-Eng
- Original Message -
From: [EMAIL PROTECTED]
Current teaching methods have raised reading scores (decoding) but
lowered writing and comprehension test (encoding) scores over the last
few
I have to second the no blog comment. Unlike Sue,
I'm ok with just not mentioning a given issue on the list,
but if we can't discuss it here, I just won't get into it.
Gene
- Original Message -
From: Sue Heim [EMAIL PROTECTED]
To: Lisa Gielczyk (TCP ADMIN) [EMAIL PROTECTED]
Cc:
that verify
the person has effectively worked in the areas covered by
the certification, that is potentially a different matter. But
OTOH, every collapsed bridge you ever saw or heard
about on the news was designed and/or approved by a
licensed PE...
Gene Kim-Eng
- Original Message
Registration of copyright hasn't been required for
quite a long time now. And violation does not
require a deliberate attempt to distort meaning,
either.
Gene
- Original Message -
From: Dick Margulis [EMAIL PROTECTED]
That's a violation of copyright law. The speaker has an inherent
Ah, in that case the resolution would be clear to me.
Anyone who misquotes or otherwise falsifies another's
words in a debate forfeits the entire arguement on the
grounds of intellectual sliminess. And I think that is
a good answer to your original question as well. :)
Gene Kim-Eng
path.
Gene Kim-Eng
- Original Message -
From: Dick Margulis [EMAIL PROTECTED]
It turns out that the point is moot, as the material was public
domain. However, to your point, registration is not required to secure
copyright. It is required, however, to have standing to sue in federal
for his intellectual dishonesty.
Gene Kim-Eng
- Original Message -
From: Lisa Gielczyk (TCP) [EMAIL PROTECTED]
To: Dick Margulis [EMAIL PROTECTED]
Cc: email tcp@techcommpros.com
Sent: Tuesday, December 04, 2007 1:53 PM
Subject: Re: [TCP] quotes misquoted in articles
Thanks! I
them depends on the company and
the manager.
Gene Kim-Eng
- Original Message -
From: Beth Agnew [EMAIL PROTECTED]
In talking about telecommuting, there were various comments about
different bosses being more or less amenable to staff working
remotely.
Others mentioned that they had
additional product. How bad is for the
customer and Adobe to determine.
Gene Kim-Eng
- Original Message -
From: Mike Starr [EMAIL PROTECTED]
Unfortunately, you never addressed the original message... the
original
messages was that the sender purchased FM (I believe it was a full
chapter
activities, so it was a relatively minor annoyance
that could have been avoided merely by sending
some notification and a link to change, or more
elegantly by having the change of address come
up with a list of nearby chapters to select from.
Gene Kim-Eng
- Original Message
) without having to raise any issues of legality,
ethics or morality.
Gene Kim-Eng
- Original Message -
From: Sue Heim [EMAIL PROTECTED]
The original poster has conveniently ignored those of us who've said
that
Adobe's new product announcements are subject to various SEC
regulations
to, what I've said about them here notwithstanding).
Gene Kim-Eng
- Original Message -
From: Sue Heim [EMAIL PROTECTED]
At one point does any company who is in business stop and draw the
line?
If the original poster had a $50K site license, then yeah, I think
that
maybe Adobe might
as if they were
all done for the same employer. If you think
your client/s would be impressive to the reader,
you can add Client List: ... at the end. This can
also be a useful way to fill out periods in which
you may have had both contracts and idle time.
Gene Kim-Eng
- Original Message
releases of either, TCS might be a reasonable
option to consider. But if I had already bought FM8 or Acrobat 8,
you shouldn't expect to see my order until the 9.0 releases come
out.
Gene Kim-Eng
- Original Message -
From: Michael Hu [EMAIL PROTECTED]
I haven't read all the responses
prospective employers might need them for
me.
Does STC really promote itself as an organization to anyone
but
its own members, current or prospective? As a manager, I've
never received any promotional material from them that
didn't
come to me through my own membership
Gene Kim-Eng
enough to justify the expense of my continued
membership. What happens down the line is another matter.
Gene Kim-Eng
- Original Message -
From: Milan Davidovic [EMAIL PROTECTED]
The very first bit changed earlier this year. It used to
say:
Mission: Creating and supporting a forum
.
Gene Kim-Eng
- Original Message -
From: Peter Gold [EMAIL PROTECTED]
the positive side is that apparently nobody else on
these lists has had the same
bad experience.
__
Author Help files and create printed documentation with Doc-To-Help
constantly on the lookout
for viable replacements.
Gene Kim-Eng
- Original Message -
From: Paula Stern (WritePoint) [EMAIL PROTECTED]
I was with you to some degree until I heard the price of $99.
__
Author Help files and create printed
not as if it's a union.
Gene Kim-Eng
- Original Message -
From: John Posada [EMAIL PROTECTED]
Paula...the reason I rejoined STC after 15 years was to be able to
affect change and complain about the current state.
__
Author Help files
Speaking as someone who employs tech writers, the bottom
line is always a default. I'm just not sure whether because
management wants it should be listed as a pro or a con in
an answer to Joyce's question...
Gene Kim-Eng
- Original Message -
From: Tom Johnson [EMAIL PROTECTED]
Al has
of our documents.
Gene Kim-Eng
- Original Message -
From: Al Geist [EMAIL PROTECTED]
Service manuals are reference materials that more often than not will
spend
most of their lives on a shelf or in a seldom opened file on the system
software CD. However, when they're needed
probably never removed the shrink wrap.
Gene Kim-Eng
- Original Message -
From: Al Geist [EMAIL PROTECTED]
Uh...okay.
First, the Functional Description was included in the service manual at
the request of the Customer Service Department...the people who have to fly
across
Have you ever attempted to engage someone who
does most of his or her communication by text
message in a real life, face-to-face conversation?
Gene Kim-Eng
- Original Message -
From: Rick Stone [EMAIL PROTECTED]
Personally, I'm very curious about the whole text messaging phenomenon
with tech
writers. When going through a writer application in soft copy, the
primary issues are 1) will a 10-second scan of the cover letter cause
me to want to open the resume, and 2) will a to-second scan of the
resume first page cause me to want to hit the Page Down key or
to close the file?
Gene Kim
to that person simply because I know I sure
couldn't write one like that for myself.
Gene Kim-Eng
__
Author Help files and create printed documentation with Doc-To-Help.
New release adds Team Authoring Support, enhanced Web-based help
technology
I wouldn't know what to charge. I've never charged anyone money
to work on a resume. Most of the people I've done this for probably
couldn't have afforded to pay me.
Gene Kim-Eng
- Original Message -
From: Jones, Donna [EMAIL PROTECTED]
I've had someone ask me to help him take
*is* important is for the first page to make
the reader want to look at the rest of the pages.
Gene Kim-Eng
- Original Message -
From: Martinek, Carla [EMAIL PROTECTED]
To: tcp@techcommpros.com
Sent: Wednesday, August 01, 2007 7:36 AM
Subject: [TCP] How long should a resume be?
Spinning off
in these environments
any more if I have a choice.
Gene Kim-Eng
- Original Message -
--- Kevin McLauchlan [EMAIL PROTECTED] wrote:
I wonder how many people get to actually DO that stuff.
__
Author Help files and create printed documentation
This is creative writing week for us. The FAA took six weeks
to review and approve our latest project plan, and we need to
write a presentation to our Board of Directors to explain why it
is only possible for us to accelerate the project to make up for
two weeks of that time.
Gene Kim-Eng
?
Gene Kim-Eng
- Original Message -
On 6/13/07, Brierley, Sean [EMAIL PROTECTED] wrote:
I have not seen a lot of attempts at employee retention over the years.
Do employers still value retaining employees?
__
Author Help files and create
employees faster
than they could hire them.
Gene Kim-Eng
- Original Message -
From: Brierley, Sean [EMAIL PROTECTED]
By employee retention, I mean making it so employees want to stay, low
turnover that is not the result of a bad economy, providing a job that
employees would not consider
the keep important
knowledge and skills working for you and to prevent them from
working for your competition.
Gene Kim-Eng
- Original Message -
From: Brierley, Sean [EMAIL PROTECTED]
To: TCP@techcommpros.com
Sent: Thursday, June 14, 2007 8:25 AM
Subject: Re: [TCP] employee retention
So
for the
patrons than just quitting. OTOH, documented,
non-urban legend cases of food poisoning at high
turnover establishments like KFC and McD's are
actually very low for their volumes.
Gene Kim-Eng
- Original Message -
From: Chris Borokowski [EMAIL PROTECTED]
To: TCP@techcommpros.com
that keep pace with what they can get by quitting. Longtime employer-
employee relationships are hardly ever based on compensation.
Gene Kim-Eng
- Original Message -
From: Al Geist [EMAIL PROTECTED]
When you make a decision to leave, regardless of the conditions, and you
announce
Not a recent one, but every few years someone does a survey
of what people get when they change jobs, and over the years
it consistently turns out that people get somewhere between
2X and 3X what the average salary increase at the time is.
Gene Kim-Eng
- Original Message -
From: Dan
position because I found
myself in unresolvable diagreement with a boss over something
I believed was *that* important.
Gene Kim-Eng
- Original Message -
From: Sue Heim [EMAIL PROTECTED]
Funny, a common thread is... do what your boss wants you to do. Is the boss
always right? What
Well, I'd *like* to think that every decision I've ever made
has reflected the best idea prevails, but I can point to at
least a few occaisions where my choices turned out to be
bad ideas. I expect that people who have worked for me
would probably point to more of these than I would.
Gene Kim
with both my office and cell numbers on it and to
encourage them to call *me* if they don't hear back from
HR.
Gene Kim-Eng
- Original Message -
On 6/11/07, Martinek, Carla [EMAIL PROTECTED] wrote:
Not surprising -- this ties into the general rudeness of society today.
When
in, but... letter
or remial puts them out that much.
Gene Kim-Eng
- Original Message -
From: Jones, Donna [EMAIL PROTECTED]
Do you know why I think they do it? So they can keep people hanging as
long as possible in case Choice #1 doesn't work out. If they send
letters to people saying
to pay you more if you get an advanced
degree and figures that if you get one you'll leave them for someone
who will pay you more.
Gene Kim-Eng
- Original Message -
From: Brierley, Sean [EMAIL PROTECTED]
At the department meeting today, the boss said getting a masters degree
Administration (www.sba.gov).
My experience as a 1099 contractor/consultant was that incorporating
didn't offer sufficient advantages to justify it. If you plan on growing
your enterprise beyond one person, that might change things.
Gene Kim-Eng
- Original Message -
From: Lisa M. (Bronson
work you make for yourself might benefit from a marking.
Gene Kim-Eng
- Original Message -
From: Brierley, Sean [EMAIL PROTECTED]
Good followups. My question was not really about work done for hire
under contract.
That is, whether I create the content or the art for myself, or I
I think the pros and cons for you are not quite so clear-cut. If you're
looking at a multi-year contract, then if you can handle your own
benefits (or better yet, get them through a spouse of partner's
employer), then contracting might be better for you. Example:
all those self-employed business
of documentation
be produced by licensed technical writers, it's just another exercise
in wheel spinning.
Gene Kim-Eng
- Original Message -
From: John Posada [EMAIL PROTECTED]
I'd never claim that you couldn't be a very good technical writer and
not be certified. A certification would only
a referral business called 1-800-writer.
Gene Kim-Eng
- Original Message -
From: John Posada [EMAIL PROTECTED]
The resume is just your word saying you've done those things and we
all hear stories about samples being presented when infact they were
done by someone else
Okay, this plan I'd be willing to participate in. :)
Gene Kim-Eng
- Original Message -
From: Dori Green [EMAIL PROTECTED]
There's an idea -- let's get a bunch of retired tech writers together for a
month at a nice resort and not let us out until the job is done
for as low as $100, btw.
Gene Kim-Eng
- Original Message -
From: Jones, Donna [EMAIL PROTECTED]
We recently bought a new home computer and received the new feature of
Microsoft Vista. As far as my husband can tell, Microsoft has made it
impossible to use much of our software, and he can't
This is what I've got at home (for some reason I always seem to
have more computing resources at home than I do at work). A
pair of desktops and my old laptop, plus a fourth station to plug
in the office system when I bring it home to use.
Gene Kim-Eng
- Original Message -
From: Paula
Somehow formalizing a system in which the people responsible
for interacting with each other to plan and implement a project
shoot posts at each other instead of actually talking seems to
me like a step in the wrong direction. I wonder how often
Godwin rears his head in these...
Gene Kim-Eng
direction to go in a given situation is at an
equal disadvantage regardless of gender.
Gene Kim-Eng
- Original Message -
From: tarage [EMAIL PROTECTED]
People gravitate towards jobs they're good at doing, so it's really
only natural that women end up as technical writers
And if that fails and it becomes clear that your company's attitude
about documentation really is that it's just an incidental to their
real product, make sure your resume is up to date and look
around. Seriously, not kidding.
GeneK
- Original Message -
From: Bill Swallow [EMAIL
* interested to get in touch with me. :)
Gene Kim-Eng
- Original Message -
From: Patterson, Jan [EMAIL PROTECTED]
I'll ask for forgiveness in advance if this query sounds like I've just
crawled out from under a rock -- I'd just really appreciate hearing your
experiences.
Have you
One item in this caught my eye:
One woman spoke of having to turn 'herself into a different
kind of person' in order to perform and another talked of
learning to 'fake it'
As if this was some new phenomenon in the professional
world..
I've been doing it for the past thirty years.
Gene Kim
their decisions work
talk for a while behind closed doors and then the new
requirements are communicated in some broadcast
email that your immediate manager had no more idea
was coming than you did.
Gene Kim-Eng
- Original Message -
From: John Posada [EMAIL PROTECTED]
I wouldn't
My immediate response to that question is, because the
documentation group (or its manager) lets itself be treated
that way.
Gene Kim-Eng
- Original Message -
From: Beth Agnew [EMAIL PROTECTED]
To: tcp@techcommpros.com
Sent: Wednesday, January 10, 2007 1:41 PM
Subject: Re: [TCP
That was pretty much my entire point on what should happen.
Only in my wildest fantasies do all the decisisions made go
as I recommend, or get adjusted to suit documentation issues.
Gene Kim-Eng
- Original Message -
From: John Posada [EMAIL PROTECTED]
There is almost nothing
trays, etc., are
going to be right behind you in the grumble line. Poor decision
making by management is usually an equal opportunity PITA.
Gene Kim-Eng
- Original Message -
From: Beth Agnew [EMAIL PROTECTED]
To: tcp@techcommpros.com
Sent: Wednesday, January 10, 2007 1:41 PM
Subject: Re
there, done that, didn't even get a $%^ T-shirt).
Gene Kim-Eng
- Original Message -
From: Bill Swallow [EMAIL PROTECTED]
What Gene spoke of was buy-in.
__
Author Help files and create printed documentation with Doc-To-Help.
New release adds Team
I don't think this is going to accomplish what was asked for
(letting people access and view the files they need but not
move or copy them to another machine or attach them to
email).
Gene Kim-Eng
- Original Message -
From: Bill Swallow [EMAIL PROTECTED]
Put it in a protected folder
Sounds like the document uses a font not supported
by your Acrobat installation. If you're able to
select the text, right-click, select Properties
and see if you can change to a different font?
Gene Kim-Eng
--- Original Message ---
On 12/12/2006 6:56 PM Robotti, Anne (Carlin
who is technically adept will exercise
the common sense to use and verify data.
Don't depend on documentation when your eyes should tell you
there's something wrong.
Verify your data with experienced (or in this case, local) sources
of information.
Have a backup plan.
Gene Kim-Eng
management
practice. I've escaped one or two of these places by the skin of
my teeth.
Gene Kim-Eng
- Original Message -
From: Barry Campbell [EMAIL PROTECTED]
What makes you successful as a manager? Figuring out what your
company wants and needs and then making sure, to the best
go.
Gene Kim-Eng
- Original Message -
From: Lisa M. Bronson (TCP) [EMAIL PROTECTED]
To: tcp@techcommpros.com
Sent: Tuesday, December 05, 2006 7:17 AM
Subject: [TCP] Management
So, where are you at in your technical communication career? Are you
in
management? If so, are you happy
accurate manual that cites the cable
as not included that I don't see until after I've come home without
one will not make me any less annoyed a customer than one that
says maybe/maybe not.
Gene Kim-Eng
- Original Message -
From: Barry Campbell [EMAIL PROTECTED]
On 11/28/06, Gene Kim
step.
But if there is no need to explain any step beyond push
button 1, if result A push button2, if result B push button 3
it could work.
Gene Kim-Eng
- Original Message -
From: Sean Hower [EMAIL PROTECTED]
So, I've been playng around with the idea of using flowcharts instead
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